Clean, organized with friendly staff. Pretty top shelf for types of shops. They could use a website tho. Think their yelp page is their website which is a bit odd but such is life. Non? read more

I have been to this smoke shop twice and left a happy customer both times. The owner is engaging and knowledgeable about all products in the store, and has great recommendations. Great glass and banger selection! Better value than other smoke shops in the area. read more

SMOKE TIME? Don't waste your time at other shops. This is a owner operated shop by one of the coolest mf in town. The owner Junaid, is someone who runs his business with true integrity. I found a wide variety of products catering to a wide variety of customers, and the owner caters to each and every single one of his customers needs. Including providing information on new products an never running low on frequently purchased item to insure it's always a one stop shop - BURNOUT SMOKE IS THE BEST. BEST KRATOM SELECTION read more

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Great service and selection. A lot of regulars. Was there when they first opened. Wide variety of items. Friendly and knowledgeable.

I started going to Burnout nearly a year ago. I had been using a particular brand of vape juice for years. After the shipping/tax laws changed earlier in the year, the manufacturer would no longer sell to me. Burnout agreed to have my juice shipped to them and sells it to me for the same price I was paying to the manufacturer. He was the only shop willing to do this for me. I also want to mention the owner remembers me every time I come in, about once a month, the coils I use, and the juice I use. He has since the first day I came in. The level of customer service I receive is exemplary. He is always friendly and and polite. Do not believe any negative reviews, this is so far from this owner's personality is not remotely believable. I have witnessed his interactions with other patrons while waiting my turn and he is helpful, attentive and courteous to everyone entering his store. Burnout is the only place I will shop. read more

My go to smoke shop!! We buy our ne for collectors here. I was bummed he didn't have the pink one in the one we liked, he said he would order it and I told him I would for sure be back to buy it. We came back he got the purple one on accident but I got it anyway but ended up breaking that one came back and he made sure he had the pink one waiting for me. Also, I go through vapes way to fast, he's so kind, knows my flavor and always recommends one with a higher puff count. And he's just overall super chill and so kind! Very happy and cheery no matter what time of the day, to all of his customers!! Definitely recommend if you need anything vape or smoke! He really is the best. Him and his sweet wife read more

Don't bother. Bought a Drag 4 and screen went out 3 weeks later. Said it was my problem. Never had a problem with a return at any other shop. Poor customer service. read more

I LOVE this shop! The owner is always so helpful and the customer service is far superior to any other vape shop in this area. They are open late which is helpful and when the owner isn't in, the support staff is equally as knowledgeable and helpful. I love the honesty everyone has regarding true reviews and recommendations of products. If they don't have an item you need they order it right away and follow up to ensure you know it's in. They have a wide range of vape related products and the best prices. They carry everything you would expect and the store itself is clean and well appointed. I will continue to shop here and Recommend then highly! read more

Visiting from out of state and two other shops who had their hours as 'open' were NOT open. Fortunately, I found Burnout Smoke and the gentleman was SO nice and knew exactly what I needed when I wasn't sure what the model/make was. Definitely my go-to vape shop when I'm in town. read more

The owner recommended different glass for my device which ended up not working and ruined my device entirely. When I returned from vacation, I went back to the store to do an exchange and let him know about the issues with the piece and he wouldn't do anything for me. Won't be returning to this store and wouldn't recommend anyone to shop here. read more

The owner is awesome and will go out of his way to get what you want. Thanks to my good friend at Burnout!

The selection of pieces here is AMAZING! I've need pieces here that I'm not seeing in other shops. Really convenient to get to- right off i5 and highway 99. The guy who runs it is so helpful with recommendations and is very friendly. If you need more convincing that the 7 reviews on here-- look up those google reviews! Has 150+ reviews w a 4.9 rating. Conveniently located near a bunch of dispensaries making it easy to everything you need quickly and nearby. read more

Jay was very helpful. He had all the latest tanks for my vape needs! ; ) great price! Good music!

The owner is very professional and always recommends the best of flavors. Will definitely keep coming back again

Hands down the best shop to pick up supplies. This guys selection is amazing, he had what literally 5 other shops did not. Incredible value in the pricing as well! He is super attentive and polite, he really wants to take care of you. I will be going to him for all future needs. I can not recommend high enough! read more

Found this shop on my way home and I couldn't be more pleased with the thorough customer service shown by the shop attendant. I couldn't get his name but he was very helpful in assisting me in finding the proper products that best fit my needs. Good variety too! Will def stop by again read more

Nice selection of product, brand new shop deserve way more customer than they should! Good pricing go check them out

This place is far by the most organized, clean, and eye catching shop. The owner here is very outgoing, cares about what you smoke or what you need and takes good care of you. I come here almost every week and I am never disappointed in my purchases. He price matches with other stores if you let him know what other stores are selling and how much it costs. All his prices are very reasonable and cheap!!! He just opened 2 months ago, please try to come here and help his business ! Best place compared to other smoke shops. read more

I was just trynna get some cigarettes one night. And the guy was sooo rude to me. WORST CUSTOMER SERVICE EVAAAAAA.

Great customer service. Good hookah supplies - haven't found anything better north of Seattle. Average Shisha assortments, but the owners will do their best to locate what you need. Highly recommend! read more