Super adorable place for baby/toddler gifts. I was shopping for a 4 year old and was able to find multiple items that she would like here. Great selection. Sales people showed lack of interest & enthusiasm towards their job, so I just showed myself around. Loved the product offerings at Burro. read more

Super cute! I stopped by when we were exploring the neighborhood. I loved the wooden toys, the cute outfits and the Little Golden books. I was also happy to see Aden & Anais swaddle clothes and these really neat necklace looking teethers. Speaking of teethers, I knew this place was legit when I saw Sophie! I'll definitely be back to get gifts for my favorite little people. read more

I like this shop. It isn't the cheapest, but they have a unique assortment of items and cards. The young man that assisted was also super helpful and friendly.. nice to have good service and vibes while shopping. read more

Came here to shop for a gift and I was surprised with a huge assortment of gifts, books, and cute stationary. I found a little something for my niece and did some early Christmas shopping for my sister and girlfriend. Cool place! read more

This place is fine for a relatively cheap gift for yourself or a friend but do not buy any jewelry here. Poor quality and worse customer service. I bought a $180 ring and after 4-6 weeks of light wear the gem fell out. I brought it back to ask about a replacement or repair and the girl behind the counter could not help me in any way. They get a rotating stock of jewelry and do not keep track of their stock or suppliers. My exact ring was not there and I was treated like I was making up the whole thing - I could not get a replacement, repair, refund, store credit or the details of the original maker to ask them about my options. I basically threw $180 away at this store and was treated like a potential con artist for the privilege. The girl working took my details and said she'd have the manager call me but this never happened. read more

Gift store of the past in the present. Unique cards, books, gifts, clothing and only the most beautiful candles. I love to wander in on my walks and I always leave with something magical. Thank you for creating such a space. read more

The customer service is horrifying. In front of a dozen customers here's how this scene played out at Burro today: My husband received a gift from an acquaintance. Now, exactly how many of you would actually feel comfortable going up to someone at a gift exchange and actually asking the "gifter" for a gift receipt? Would you be like, "Hey, I hate your gift and am so returning it in the morning, so can I have the receipt?" Or would you think, "Oh, I know it's from Burro, where we buy all the time and we saw those candle holders right in the front of the store last week. We know they cost $11.25 each and all we want to do is exchange them." They are wrapped in Burro's wrapping and their signature tissue. So we walk up to the counter and the sales associate abruptly says, "Oh we can't return them without a gift receipt!" My husband politely tells her that they were a gift. She says that she can't possibly look up a price on these and that we must have a gift receipt to return them. I explain that the exact candle holders are right in my hand with the price tags. (I've just picked them up from the counter.) "But those aren't the ones you're returning," she mechanically replies. You need a gift receipt. At this point my husband is starting to go into "I'm totally going to lose it mode" so I tell the girl that this is very bad business. All I want to do is a $22.50 exchange and buy something else; no money lost to them. She continues to repeat the same phrase over and over again. Finally she asks me if I would like to take the candle holders with me. That's not really what I wanted to do with them, but since I'm nice, I did. I'm sorry, but they have now lost my business, over a stupid gift receipt. read more

if you're super bored and gots cash-money to waste.... Store selection sucks, but you can get some gift inspiration, then go to #amazonDOTcom and save a bundle ;) (Oh and the cash register girls are female-dwags to say the least) read more

Perfect place to buy gifts for the little ones. From newborns to maybe 5/6 year olds.

The cutest stuff for you littles! Yes it is at Abbott Kinney prices; but since you are there, look around and enjoy all the offerings for your kiddos. Lindsey expertly helped us out with our purchases for a 2-year old and we had a blast chatting with her. She really knew all the stock (including sizing, very important in kid world!) The service here is WAY better than next door at the mainline shop Burro. I realize that customer service on Abbot Kinney in general is lacking in many of the retail stores; but Lindsey really stood out on our day of shopping! read more

Don't get wrong, they have a really great curated selection of kid toys. I've come here plenty of times, and pretty much due to the location and the quality of gifts that are available, it has become the default place to pick up a last-minute well-received present. Whew. However, I dock two stars soley because of the service. On the occasions that I've been here, the quality of service has been severely lacking. The merchandise is overpriced at it is--at least grant me the courtesy of decent customer service. The basics: acknowledge someone coming in, ask if they need help, etc. On top of that, what I wanted to objectively comment on is: you obviously offer complimentary gift wrapping to your well-endowed patrons with overzealous enthusiasm, I've seen it. But you seem kind of put out when a normal person asks about and requests it, I've experienced it. Aside from this, I'll still probably come back if my laziness gets the better part of me and I'm in a bind for another gift; I'll just be better prepared for what I'm in store for and not let it get to me when I leave feeling unappreciated. I'm also pretty sure you shouldn't be gossiping about your others co-workers in front of your customers-it's just plain tacky and rude. read more

I love this place. The best boutique on the Westside. Always little treasure for yourself and your home. Candles, lovely cards, little sexy tubs of lip balms. I buy cookbooks here -- cookbooks! (who buys cookbooks? Join Pinterest) and use them every week, because they are so useful and beautiful. Come in and see. read more

Went in prepared to buy Christmas presents for all three of the littles on my list. Actually found some beautiful unique gifts. But since the sales person never acknowledged me or even glanced in my direction I will be taking my business somewhere else. Wasted 15 minutes in there! Never again. read more

This place is tons of fun. I stop in every time I'm around Abbot Kinney just to check it out. They have all kinds of fun coffee table books, including one on "How to Live With a Huge Penis". They also have a TON of really great cook books with lots of options for vegetarians and vegans as well as meat eaters. The rest is filled with little household knick knacks and candles. Not too much useful stuff (other than the cook books and maybe some of the coffee table books), but really fun to look at if you're around. read more

4 stars for the selection/variety 2 stars for service (not friendly in any way) 3 stars for relatively high prices This store has the best selection of things on Abbot Kinney if you want variety - clothing, jewelry, cookbooks, cards, knick knacks, pop art gifts... It's really fun to browse around. Prices are kinda high, but most things are on AK. Service wasn't friendly at all (unless you were personal friends with the 2 women working there). read more

Well curated gift shop with a stellar stationery selection. It is a pleasure to browse amongst the clever gifts. I'm quite keen on the book selection. It is hard to not walk out with an armload of smart little trinkets. read more

Great gift shop on Abbot Kinney. The place has everything, from books to clothes to candles to kitchen goods to toys to stationery. The items range from high-end and tasteful to kitschy and cute. I love to just come in and browse their selection, which is eclectic and has something for every price range and age group. read more

I love Firefly! They always have interesting, lovely and unique things. I could easily blow my budget here every time I walk in, just buying neat stuff for myself, but I try to keep it in check. It's a great store for cards and gifts, the people are friendly, and I love buying from locally owned stores. I recently had a great experience with their service. I needed to buy a last-minute gift from Kid Firefly, but it had closed 10 minutes before I got there. One of the nice ladies at Firefly (Vanessa, I think) walked me to Kid Firefly and waited patiently while I picked out the gift. Then she rang me up back at Firefly and even gift wrapped for me for free. Thanks, Vanessa and Firefly team! read more

In need of a last minute children's gift, my husband & I decided to check out this shop this past Friday afternoon. The shop is beautiful. Bright, well laid out selection of the cool & cute. Very spendy, but you're sure to find something special & unique. The reason for my rating of two stars, and ultimately our decision to head elsewhere to shop, was the extremely poor service of the staff. We walked into the store where there were a couple other people browsing. Two sullen teens sat behind the counter completely ignoring everybody, one chomping away at her salad. As we were browsing, they loudly began a conversation with each other- "How can I get out of babysitting? I agreed to babysit & I just got invited to a birthday party" This in a children's store? Such a shame, because the owner obviously put a lot of thought & care into their shop. We left immediately and went elsewhere for our gifts. read more

Back again today and still, it is a great place to pick up clever gifts or a cute tee. Support small biz!!!

A small gift boutique on Abbot Kinney, the perfect place to get sharp, distinctive greeting cards. Most of their cards are made by small vendors using a letterpress. They have cards with ninjas, dinosaurs, Polaroid photos, etc. Quality! read more

My friend who lives in Venice took me here, she loves this place and goes there all the time. It is a awesome place to find gifts that are personal and unique. There is always something new in here, I wish they had one of these down in San Diego where I live. read more

Stuck finding a gift? Head to firefly. I was in and out in 5 minutes with the perfect gift. They have an amazing selection and wonderful prices. Let alone, the staff is really friendly and makes the whole experience one that makes you go on YELP afterwards to make sure others stop by. Support your local stores and hit up Firefly for your last minute holiday shopping. read more

Loved my experience here. I have never been shopping for baby clothes without my parents but for the first time have a friend who gave birth to a baby girl. First, the woman at the cash register invited my pup inside who was outside with my boyfriend allowing him to help me choose an outfit. She was very helpful, showed us a few pieces and made conversation, everything you want in a shopping experience. They have children's toys too, I will be going back for some crafty stuff I spotted for my nephews! read more

Very cute stuff! But you can easily search the items online and find them for much cheaper. Abbott Kinney style but Abbott Kinney prices.

Hallelujah! 4 stars for the service of this One individual. The first time I actually got an awesome sale associate that cares enough to say "good morning " and helped us out with picking out stuff for a 1 year old. Today is June 5, 2016 and I was at this store around 10:30-11am. Who ever the blonde sales rep that's working on a Sunday --kudos girl. I wish I knew her name. read more

Extremely rude customer service and on small business Saturday?! I tried to exchange some onesies that I received as a gift and was told it was over the two weeks. I didn't know there was a length of time it's only been 4 weeks and I am not asking for money back if anything I was planning on spending more money at the store. Instead the woman with blond hair that works there tells me that I can try selling the onesies on eBay. I don't understand don't they want to have loyal customers come back to spend money. The woman could of been a little bit kinder to the 9 month pregnant woman. All I can say is there are better small business baby stores. Don't waste your money at this store. I will make sure my friends know NOT to shop at this store. read more

The employees aren't very pleasant. Not a hi or a thank you. It was super awkward when I was ringing the items that I purchased. She didn't say anything. Just asked if the keys that they found was mine. They need to hirer nicer people. They were on their phones and ignored anyone who came in. Super rude. I like the store but the employees are fake when the manager is around, and once the manager is not there they don't acknowledge you. read more

Cute new shop in Westlake Village! Kind of thrown off by baby section near front door. It sends out a confusing image, particularly since there is a table in the back with books for weed enthusiasts. This store has potential because there are pockets of inspiration and some unique gifts but they might currently have more square footage than they need because books are grouped and also spread throughout in what seems to be an effort to fill the store The abundance of books makes me nervous since books are a dying market. Despite that I bought a couple of novelty books for gifts because everyone needs something to dust even if their noses are always pressed into their smartphones and tablets. Think the store might be improved by stocking some clothing with a bit more substance. You probably can't have too many gauzy fabrics in Venice and Malibu but this is suburbia and the median age for shoppers in this center is probably a bit older and possibly even Republican. Hope they tweak the inventory a bit to keep it interesting as they get a better feel for this market. Would like to see the store succeed in this nicely remodeled center. read more

The sales people are MEAN and RUDE. This is twice now that I spent big money here for a gift and as I went to pay for my things the salesgirl didn't even say HI or, believe it or not, a simple THANK YOU. She just rang up my things, uttered the price to me, took my card, swiped it, bagged up my stuff and handed it back to me. Nothing else was said. I kind of just stood there dumbfounded at the severity of her unfriendliness. She didn't even look me in the eye the entire time. What is up with that kind service and what is up with the stuck up salespeople of Abbot Kinney? I would expect much better treatment from a boutique shop. In fact, the whole reason why i went to this boutique shop is because I believe in supporting local businesses. So disappointing. Not cute or cool. Firefly, word of advice- please be nicer to your loyal customers who believe in the success of small businesses! read more

I just bought a $72 super hero toddler dress at the Malibu location. The dress fell apart after one hand wash!!!! when I called the store for an exchange or refund, no one returned my call. I had to keep calling back until I got a hold of the manager and was floored, she was an airhead with absolutely no customer service nor manners. She pretty much clarified there is no exchange in any of the stores, refused to refund me the money or order another dress from the manufacture. I will never do business with them again and urge you to do the same. Beware of Burro! read more

cute, kitschy fun gift items-yes! free people brand clothes-yes! grouchy, rude, uppity staff-oh no! big turn off - felt like i was bothering the blonde woman behind the counter when asking to try on some jewelry that i was ready to treat myself to. SHE changed my mind and i left...counter clerk needs to change the 'tude... read more

Horrible customer service, I'm from out of town and walked in wanting to buy everything I saw from the street. Apparently they were closed and I was greeted by a frown and a " we're closed, bye". Won't be getting my business...if you're closed, remember to lock the door next time. read more

Always unique selection from the kitschy and affordable to the high-end and luxurious. Cards, hilarious oddities, fine jewelry, beautiful clothes, flip flops, bath items... such a range! Great place for gifts even for yourself. Staff doesn't hover over which is nice, cause I like to browse without feeling pressured. read more

Adorable finds. Great designers. Awesome for gifts. Occasional deals on the sales rack in the back. Only recommendation is to create a little nook where toddlers can play with toys or read while parents shop. read more

Love this place! One of my go to shops for getting cards and gifts for my girls :).

Really love the selection of clothes. Sometimes tey can be a bit pricey, but great taste for loungy beachware. I have been wearing the same pair of pants I bought there every other day, because I love them so much The gifts a groovy too. read more

i loved this place!!! everything was kind of expensive but they were all so cute and it was a great place for gifts for babies. i got this cute baby's book called "pony tail", and it was this book made of fabric with all these different fabrics supposedly as pony tails attached to it: soft, shiny, silky, hairy etc. read more

Great place to go for last minute gifts--pretty much the only kind I buy. The ladies here are helpful. They have great paper products and books. I'm not a big shopper, but this place doesn't overwhelm me and I can deal with it. Lot's of good blank books for journal writing. read more