Dr. Wells was very acknowledgeable, gave us options on what we could do for our Vizsla , and gave…read moreus the final say so, staff was caring and polite . My pet seems very comfortable even though she knew what was going on. Highly recommended. Will go back if needed.

I highly recommend Harbor Vet Hospital! The vet on duty was knowledgeable, patient and took her…read moretime with our kitten Grayson. Grayson had a rough start to life experiencing seizures and a lot of brain damage because of the seizures. He has since made a full recovery and the vet at Harbor Vet Hospital gave him a full clean bill of health and cleared him for surgery to get neutered! She said that if we hadn't told her all his issues early on in life, she would have guessed he was a very normal little kitten and those words meant the world to us!!! Thank you Harbor Veterinary Hospital!!!

For everyone on here, leaving reviews of one stars because you had to wait two hours for an animal…read morethat was not seriously hurt....y'all need to check yourselves. This is an emergency room. When was the last time you went to a human emergency room and didn't have to wait more than two hours? The only cases that don't have to wait two hours come by ambulance. This place is utterly amazing. The staff is super professional. They take care of everybody wonderfully and yes, just like all medical whether animal or human, they are desperately understaffed. Let's give a big shout out to these amazing caring professionals Dr. Macy Dr. Akol, Dr. nicki Dr. Lahue, Dr. Kalff Dr Pressel all the doctors I forgot and the best nurses in the entire world. I've been coming here for over 30 years and only receive the best, most attentive, kindest and gracious of care. Folks need to understand how long things take and what the word triage means. I am disgusted reading one star reviews from people with no concept of how much time good thorough animal care takes and how much things cost. An estimate is an estimate they have only ever charged me for what was needed. They are utter professionals, a very highly regarded facility and quite frankly all you people that are sending in one star reviews don't deserve their service or care. Leon loves Pacific & Santa Cruz Vet so much!!!!

Is the wait usually long? Yes (and it would be great if they could get more vets on site). But I…read morethink it's important to remember how difficult it is to be an emergency vet/tech/and support and try not to lose perspective. People in this field go into this field because they care - more than most- and they deal with and see a lot of really hard situations on a daily basis. Every time my husband and I have been here (with at least four different pets through the last 10-15 years ranging from mild to very serious) the care and veterinary expertise has been very good. I'm grateful for that! I hope they can get the support they need so they can help our communities' fur family members effectively and efficiently.

Yelp Review for Adobe Animal Hospital (Soquel)…read more I went to Adobe Animal Hospital for my senior dog's skin allergies (constant itching, paw licking, and chewing growths). At the appointment, the doctor told me to: buy a prescription shampoo, restart Apoquel for her itchiness, and find a Hill's food with no chicken in the ingredients. Here's the problem: Hill's diets are all chicken-based. The prescription they sent me was for Hill's i/d (digestive care), which has chicken by-products and isn't even for allergies. I had to call both Adobe and Banfield multiple times just to get access to the prescription, and it still wasn't the correct type of diet. Meanwhile my dog is still suffering with her symptoms. I've attached the picture of the prescription so others can see how it doesn't match what was recommended. Accuracy matters -- especially when you're prescribing for an older dog with serious skin issues. I left frustrated and without the right allergy diet that was supposed to help my dog.

Everything went marvelously! I am so pleased. The front…read moredesk ladies and the nurses were so nice this time. The staff on the phone were equally as thorough, thoughtful, knowledgeable, responsive and kind. I have in the past, experienced the opposite, and I may have even called to share my experiences at that time. Thank you Adobe Team. I called and left a message with the Lead Trainer/ Manager... Good job!

We showed up unannounced with our little Cairn terrier after he got a bee sting at the beach. The…read morestaff were so helpful and accommodating and the vet even got down on the floor with our little guy to make him feel comfortable. We are very appreciative of the kindness and flexibility shown by everyone at the clinic. A big thank you from Max.

Took my cat in for the free vet checkup after adoption, went perfect! Was brought right back, my…read morecat was checked and didn't even notice it was an exam, because the vet just loved on her the whole time. My cat was not stressed, and didn't mind the visit, vet was awesome. Will 100% come back! Clean inside as well.

My crusty aging miniature poodle has been a client of Aptos Capitola Veterinary Hospital since…read more2020. I think we are "Furequent Flyers" at this point- the staff here have nursed Lorraine through tumor removals, teeth extractions, a dog attack, rampant diarrhea, and many, many vaccines. I feel that the care team at Aptos-Cap are kind and also very professional: They have always ensured my dog has access to the highest standard of care but are considerate and non-judgmental when I decline procedures or ask for cheaper alternatives (e.g. declining an echocardiogram and sticking to x-rays and careful monitoring of my dog's heart condition). I've had the pleasure of working with all three veterinarians at the clinic and each of them are cost conscious, reminding me of prices as they build the invoice and suggesting strategies for meeting my needs. For example, they determined that my very anxious dog needed a sedative (gabapentin?) for a procedure and Dr. Hage explained to me the steep price difference between intravenous versus the slower but cheaper oral option. My dog is on multiple medications and they have happily given me paper-copies of the prescriptions to buy my meds at wholesale pharmacies. All the techs I've had are very gentle and patient with my dog (shout-out Trish!). Their new clinic is *noice* and feels exceptionally clean. Georgia at the front desk is the sweetest but on top of it with last-minute requests. No complaints about costs... Vet care in California is extraordinarily expensive across the board and Santa Cruz County is one of the most expensive places in the state to live or run a small business. I waited in long long lines at the free monthly vet care clinics when I was younger. You get what you pay for.

This review has been a long time coming…read more Years ago, I brought my 12-year-old cat to Capitola Veterinary Hospital to see Dr. May after he developed severe neuropathy and could barely walk. We were good, loyal clients of this clinic and spent thousands of dollars over time on visits, diagnostics, and care. After reviewing his bloodwork, I was told it might be time to consider putting him down. I chose not to accept that. I took him to UC Davis and Pacific and Santa Cruz Veterinary Specialists, where he was correctly diagnosed by both places with diabetes--a basic and treatable condition that had been missed. With proper treatment, I managed his condition successfully for four more years. He lived until 17 and passed from oral cancer--not the condition I was told was essentially the end. Those were four incredibly meaningful years with a cherished family member that I almost lost prematurely based on that initial recommendation. Fast forward to recently--I brought my new kitten in for vaccinations, not realizing this was the same clinic (now Aptos-Capitola Veterinary Hospital) I had previously decided to avoid. Unfortunately, the experience reinforced my decision. I requested that vaccines be administered in the tail, which is supported by the 2020 AAHA/AAFP Feline Vaccination Guidelines to reduce risk and improve outcomes in the rare case of injection-site sarcoma. Initially, there was no objection, and the veterinarian was able to administer the first vaccines calmly and without stress. However, when the technical staff struggled to administer subsequent vaccines, the tone shifted completely. Instead of handling the situation professionally, they blamed me for making an "unusual" request and suggested I was causing unnecessary difficulty. What was most unacceptable was how I was treated personally. The staff spoke to me in a condescending and dismissive way, at one point implying I didn't understand English. I have lived in the United States for 25 years and have worked in professional roles in the tech industry. That comment was both inappropriate and offensive. Between a past failure to catch a basic diagnosis--despite extensive testing--and a recent experience marked by poor communication, lack of professionalism, and disrespect, I cannot recommend this clinic. I strongly encourage others to seek second opinions and advocate for their pets.

Dr. Shuman is the best vet I've visited since my vet in Fallbrook Ca, maybe even better! He has…read moresaved our cats countless times and we are beyond grateful. I would avoid the other vet at the clinic, I don't remember his name, but he's fairly new. His whole demeanor feels like one of those corporate, money grabbing, emergency vets. The office staff is kind and helpful, but make sure to check your billing each time you visit, or you'll get endless messages saying you are delinquent.

They've been really good with my puppy. Kind, take the time, give options…read more Website and phone line still have a bunch of weirdo Covid protocol stuff, but disregard, it's normal :)

I cannot recommend Chanticleer enough. I first established care with my dog, and later my cat. They…read morehave been so transparent with cost, risk versus benefit, etc., all the while being so warm and truly treating my boys like they would treat their own babies. Dr. Sullivan and Dr. Barton are such a great team, and have handled everything from routine visits to accidents, illnesses, and end of life care. I just recently had to say goodbye to my kitty, Bentley, and Dr. Sullivan and the tech (I can't remember her name, it was quite a blur) made it such a calm, loving experience. They were so incredibly gentle with him, ensuring his and my comfort the entire way. Saying goodbye is always the hardest part of owning a pet, but I truly wouldn't have had any other team caring for him during that transition. I just received a heartfelt letter from the entire Chanticleer team offering their condolences, and it spurred me to write this review because I wish every pet parent could know this level of personalized care as well as impressive veterinary competency/expertise. Also, wanted to shout out another vet tech who is so bubbly and always makes me feel like she is genuinely excited to see my boys. Thanks for making every experience a positive one, Taylor!

I really like the doctors and the staff. Our animals do well with them. They have been responsive…read morewhen I had questions :-)

I grew up with horses, training horses, training riders, showing, trail riding, shoeing, and doing…read morea lot of our own diagnosing and basic vet care. I have also had the difficulties of having some serious medical cases in the horses in my family. Because of these things I KNOW how to interview a vet and give them real, serious questions/scenarios in the interview, and I can quickly recognize an equine vet who doesn't know what they are doing and is trying to pretend they do. I recently moved to Santa Cruz County, and, in doing my research and interviewing of vets, I was surprised and thrilled by the wealth of great large animal vets available here! There are only a few large animal vets that I would not trust to care for my horses, in this county! (Normally, there are only a few large animal vets I WOULD trust, so we are very lucky in this area!) When I interviewed Anne, I quickly found myself liking her friendly, caring manner. She is happy to help clients learn more about how to care for any condition their animals have (or might have in the future), and clearly loves to talk about animals and veterinary care in all areas! (This is a must in a vet, for me.) She is also extremely knowledgeable in a large variety of equine conditions, and is willing to try different things if the standard methods of treatment aren't working. She is also willing to contact other doctors and specialists to see what they would recommend in difficult cases, as well as recommend specialists or other vets if the clients are interested in taking their pets medical care to that level. I have been extremely pleased with the care Anne has given my horses. The only minuses about having Anne as your vet are: - If you want a vet to just shut up and do the job, Anne may not be the vet for you as she prefers clients who are interested in taking an active role in their animals' care. - To contact Anne, you have to leave a message on her answering machine. Then her vet tech (who is out on calls with her all day long) will call you back to make an appointment. This usually doesn't happen for several days or more, if the appointment is just an annual checkup; although they get back to you within a day or 3 if the condition is more serious. (If you have an emergency, they have a group emergency agreement, with several great vets in it, one of which will get back to you ASAP and arrange for your pet to get care. -- Thus, the vets get to sleep several nights per week, and those of us with emergencies get quick responses.) Anne works with horses, goats, sheep, and pigs. I would highly recommend Dr. Anne Terry for anyone who loves their horses and wants the best care possible for them!

Since finally connecting with Dr Terry I found that she is, in fact, a wonderful vet & person. I…read morehighly recommend her.......The answering service is what it is...but she does give you another number in cases of emergency.....I will be using her services in the future.