Who in the world writes a review for the funeral home? Me. The staff was respectable,…read moreunderstanding, and good at what they do. Mr. Thomas and his son did a top-notch job of restoring my mother. She suffered from a long-term illness and her post-mortem body was shockingly thin and no longer looked like herself. At her viewing, mom looked twenty years younger and asleep versus deceased. The "undertaker" used very little makeup and created a great natural appearance. I am still awaiting the receipt of all of our death certificates (3 out of 5 were ready about two weeks after the funeral, though I opted to wait for the arrival of all 5). This is the only thing that held me back from the five stars I believe they may have otherwise earned. I highly recommend Midwest Memorial Chapel.

I couldn't have gotten through the arrangements to bury my husband if it had not been for the…read morewonderful people at Midwest Memorial. Yvette and April are compassionate professionals who are helpful, kind and understanding of the difficult times their clients are going through. I comparison shopped all over the city and suburbs and no one could beat Midwest Memorial's prices. I wanted a simple wood casket, no viewing/funeral, and transport to the cemetery for a graveside burial with a brief service. Yvette made sure all of my needs were met, with graciousness and patience. She found the perfect casket in my budget price range and she made sure every step of the process was clear for me. The funeral director who came to the cemetery was just as wonderful. I immediately felt her warmth and hugged her automatically. The hearse driver, too, was warm, caring and professional. If you are in a time of need, I highly recommend Midwest Memorial.

This location was very helpful during a very hard time. My mother passed away summer 2025 and this…read morefuneral home helped coordinate and simplify everything we needed to do. Bernardo answered all our questions and was very accessible via phone. He provided updates and exceptional service. Sagrada familia provided lots of value by providing all the services we were looking for. They coordinated the mass before the wake, the wake after mass and the transportation of my mother to the airport/ the flight to Mexico. I'm very thankful to have found this location because we were able to fulfill her last wishes of being buried in Mexico.

Great People who worked to accommodate our needs with our Mothers funeral. Space has a warm and…read moregreet full atmosphere. Highly recommend the service.

My mom and I came here to say our final goodbyes to my childhood best friend mom, Mama Liz. The…read morestaff were very accommodating and friendly. I highly recommend them.

My main complaint was the printed obituary. The 50 requested prints were so dark that the…read moreinformation was extremely difficult to read. A resolve was not offered and when I expressed my disappointment, upon my return from the burial, I was provided 10 clearer copies. Since no other resolve was offered, I am requesting a refund because of the color content and the partially illegible wording on the printed obituaries. This occurred after the service, by the way, so none of the guests received the reprinted copies. Overall, I was very disappointed with the personnel, with the exception of Karen Jones. The lack of communication, the unwillingness to listen and lack of an attempt to resolve the issues I was experiencing that was taxing during an already stressful time. This was not what I experienced previously in 2019 with my father's homegoing

AA Rayner funeral home provides tremendous services for families in their times of grief. The…read morequality of the work and cleanliness of the facilities is second to none.

Went for a funeral the free parking is limited so arrive early. Spacious room, for three service…read more Space between the pews are small for the center chapel. Don't know the cost.

Terrible and small location with very limit parking. No…read morepriest to pray with family and the remembrance cards were simple and basic. U couldn't bring water or snacks for those attending services. I wouldn't recommend this pkace

We had services here for a friend. I have never encountered such rudeness to the family of a loved…read moreone in my life. Unbelievable!!!! We couldn't bring food in for over an hour because they were having a meeting. Apparently they didn't know they booked a funeral that day. There was a few crumbs on the floor (there was children there) we didn't have a chance to clean yet and the funeral director walks through and says it looks like people couldn't find there mouths.REALLY.!!!! I could go on about the rudeness it didn't end there but I will never go back to this place or recommend into any One absolutely terrible.I have to press a star for ratings and that's too much

I had the unfortunate circumstances to have to use Thompson and Kuenstar for a couple services over…read morethe last couple years they were fantastic and helpful and made the service work and day go very smoothly. They have a spacious break area to get away from the service for a nice break.

I think I was lied to. I was immediately directed to Holy Sepulchre cemetery in Alsip to buy a…read moreplot for my deceased husband. All of my close family members are buried at St. Mary's Cemetery in Evergreen Park, IL. As soon as I uttered St. Mary's, I was shut down. My mother's wake and funeral were in 1995, and my brother's wake and funeral were held at T&K in 2017. There was no problem, and our family was satisfied with everything. Both of these times, our dealings were with the same woman. My less than satisfactory experience with my husband's wake and funeral were overseen by a man (I won't even use his name). I've instructed both of my children that when I die, DO NOT hold my wake and funeral at Thomspon & Kuenster.

I found Brady Gill to be highly personable, professional and caring. They explained all our…read moreoptions, with no pressure. They covered all our needs, were flexible and very accommodating. They are experts in providing wake and funeral services and I would recommend them. Jim P

This funeral home is an absolute disgrace. The owner is culturally incompetent, hostile, and…read morebelligerent, particularly toward families of color. At no point was there compassion, professionalism, or basic human decency. Even during the ceremony, multiple guests felt and witnessed the owner's cold, dismissive behavior, which was deeply inappropriate and hurtful. They withhold critical information, refuse to explain how their facility operates, and behave as though grieving families are not entitled to transparency or respect. When families ask reasonable questions or advocate for themselves, they are intimidated, threatened, and spoken to aggressively. This is not care--it is control. Our loved one's body was mishandled, and we were denied the right to see him, as if this funeral home believed they had ownership over his body rather than understanding the sacred responsibility entrusted to them. This decision alone caused irreparable emotional harm to our family. The facility felt unsanitary, disorganized, and unsafe, raising serious concerns about hygiene, health standards, and basic compliance. Nothing about this environment felt dignified or respectful. What was clear is that this establishment is predatory--they will squeeze every possible dollar out of grieving families, exploiting pain for profit. This funeral home creates trauma instead of providing care. They add suffering to families already experiencing unimaginable loss. Their behavior is unethical, harmful, and completely unacceptable. During the ceremony, instead of checking in with all family members, they only acknowledged those who "hired" them--directly contradicting what they advertise on their own website. I strongly warn everyone--especially families of color--to stay far away from this establishment. They should be reported immediately to the health department, state licensing boards, and consumer protection agencies for their conduct, conditions, and treatment of grieving families. No one deserves to be verbally abused, silenced, or retraumatized while trying to lay their loved one to rest. This establishment needs to learn how to treat and speak to all family members with dignity and respect. They are also deleting post from their google review to hide their despicable treatment.

From the very first moment, Emanuel's Chapel Funeral Home showed care, compassion, and genuine…read moreconcern for our family. Out of the many places we contacted, they were one of the few who offered condolences right away. It may seem like a small gesture, yet it spoke volumes to us during a painful and vulnerable time. Emanuel walked with my sister and me through every step of the process with warmth and patience. He took the time to sit with us, answer our questions, and make sure our concerns were fully resolved. We were able to review the setup for the service a day ahead, which gave us peace of mind and the opportunity to adjust anything that did not feel quite right. My mother looked absolutely beautiful for her memorial. Her makeup was natural and soft, and she appeared radiant, almost as if she were resting peacefully. Seeing her honored with such dignity meant more than we can put into words. Because of Emanuel and the staff at Emanuel's Chapel Funeral Home, my sister and I were able to give our mother a truly beautiful service. We are deeply grateful for their kindness and professionalism during one of the hardest moments of our lives. God used their compassion to help carry us through, and for that we are thankful. "The Lord is close to the brokenhearted." Psalm 34:18