Never got a call back about appointments. Called office and got no voicemail, not set up and…read moreemailed the account given to me and no response.

Dr. Nanji and his staff are fantastic! I've had various foot issues ranging from ingrown toenails…read moreto a Morton's neuroma, and he has always been thorough and caring in treating me. I've recommended him to family members -- that says it all.

Dr. Sidani is always a pleasure to visit, even when I have the worst foot pains! He is the leading…read moreexpert in podiatry in the Panhandle And I love his stories. The fact that he takes the time to listen to me as the patient is what keeps me coming back and always recommending him. His office definitely makes me feel like I'm family! Professional and courteous staff that make appointments a breeze.

Doctor spent lots of time with me and made sure I understood everything before I left. The wait to…read morebe called back was short. I paid cash and was surprised it was so inexpensive. Great experience.

I recently went in with an issue with one of my toes and the staff was very professional and…read moreextremely friendly. Dr. Jensen is the absolute best! He is very thorough and explains everything to you before he proceeds. I have found my new Podiatrist!

Dr. AGHA is great! Front desk is another thing! Most of the girls are kind but I had a bad…read moreexperience last month. I fell and broke my arm and had to cancel an appointment. When I called to reschedule I was told I couldn't be seen until December! I had been going there for a long time and needed my Plaqunil but whoever I talked to said "sorry that's the best we can do,December " I hate to lose Dr. Agha but I won't return.

I had a wonderful experience at the Bay Arthritis Institute. From the moment I walked in, the staff…read morewas welcoming and professional. The environment was clean and comfortable, which made me feel at ease.

I had my knee replaced in June and my Doctor recommended First Choice Therapy so for the past 2…read moremonths I have been going to First Choice in Panama City Beach and it was a very positive experience. Starting at the front desk Sherri was always so helpful and worked closely to ensure I was able to schedule all my therapy sessions. Sherri was especially helpful when I needed to change days and time. She always greeted me by name and was so upbeat. All the Physical Therapists I dealt with were incredible. Collectively they were always positive and took a genuine in my progress. I am convinced I would not have progressed as well as I did without John, Maggie, Victoria, Brent, Brannon and the rest of the Physical Therapists. Every one truly knew their profession and really took the time to challenge me every time I had a therapy session. They always greeted me by name and took a vested interest in my progress. There are a lot of choices for physical therapy and I truly believe First Choice Therapy should be everyone's first choice for therapy. Thanks to the entire team at First Choice.

What an amazing team, I have been working with Dr Ali and Carrie for a while now. They have kept me…read morefocused and motivated. I can feel progress is being made. Thank you for your care and dedication. Susan Maddox

Would not recommend this practice to anyone. Was told surgery would be six weeks out. Called office…read morethree times with only one return call. They called after eight weeks to schedule my surgery for another three week wait. Let the scheduler know need to sooner. She scheduled pre-order for Monday at 2:40, surgery on Wednesday. After their office is close on Friday, I get email changing appointment to 4:40. No phone call to see if I'm available, I'm not. Left phone call to cancel pre-op, surgery, and post-op. Can't deal with people like this! Three appointment never met the doctor.

I am not one to write reviews but I feel like my experience warrants this. I was referred to Dr…read more Caspary by an urgent care center in Panama City for a potential abscess behind my ear. After arriving at the office and being told they had no record of the appointment, I pleaded with the receptionist to allow me to see a doctor due to the size and area of the abscess. They were able to get me in. Dr. Caspary said he thought it may be Masitioditis (which can be life-threatening) and that I would need to come back the following day for a CT Scan that would be done in office. I am currently traveling and the office was outside my insurance network so I had been paying upfront. The office said they would call me the next day and let me know the price of the CT Scan. They gave me the price of the CT Scan and scheduled the appointment. Since they mentioned it would be done in office, I had assumed they would also read it in office. When they did not read the CT and sent me home (the abscess has not gone down, there were no additional antibiotics given) I went back in and pleaded again to the receptionist that I would like to see the doctor, that I did not know what to do, and was afraid. At this point, it was suggested I consider going to the ER or make arrangements to go to the ER. Dr. Caspary did not come in the room and instead sent his medical assistant. I ran home to grab a bag for the ER, I lose hearing in my ear and it begins draining. I rush to the ER. I call Dr. Caspary's office at 4:45 to request that the CT Scan be sent to the ER knowing they will need them. The answering service says they cannot connect me to the office. I hang up. Once I arrived at the ER, they immediately took me back, started new rounds of antibiotics, run additional CT Scans, flushed the ear and made me feel safe. Dr. Caspary's office did not follow up with me until days later (after I had already called their office to schedule the follow up). During follow up with Dr. Caspary's office, I let him personally know that I felt the care I was given was less than acceptable. His response was to the effect of, "yeah, I don't know." At this point, all I want to do is make sure I am okay and leave the office. I will say Dr. Caspary did seem more concerned after this and gave me great care from this point on. After my last appointment, I spoke with the office manager who apologized for my experience. I felt that since I was self-pay and had to have the imaging redone - that I should have my money refunded for the CT scan that was done in office. She said she would get back to me and did not. This was at the end of May. I am fine now and continued about my life and had decided to just move on. Then I received a bill from a radiologist for $1200. The office never informed me that they would be sending the radiology report out - just that it would be done in office. The also never disclosed I would be charged separately for this. When I called to find out why, I was told this is normal and that there was nothing they could do. The care I was given at Dr. Caspary's office of Head & Neck Associates of Bay County was neglectful, unfair, and unacceptable. I sincerely hope no one else ever has to go through this type of experience.

Absolutely horrible customer service. My wife is coming to this clinic off a referral at a younger…read moreage and was super anxious about the visit to begin with. Instead of having prescriptions filled at the appropriate time following her initial consult, they said they sent it to the pharmacy, but nothing was ever received by the pharmacist. When asked again to send the prescriptions, they sent 1 of 2 to the pharmacist. It took them until less than a week before the procedure to send only 1 of the 2 necessary prep medications to the pharmacist and, as of the time writing this, we're still having issues getting the other medication less than a day ahead of the procedure. Highly, highly recommend a different clinic if possible.

I had a colonoscopy and endoscopy. People kept coming in nurses and staff quite a bit checking on…read moreme making sure I was OK before the procedure after the procedure. They are considerate and kind and professional.

This doctor and Staff will not respon…read more d during the weekend even when you're in severe pain.He schedules people with severe painful conditions as much as one month in the future. No walk-ins allowed for urgent care. They don't care if you are hurting. Go find someone who actually cares about your health.

Dr Mapp has taken care of my elderly parents for years. He is very thorough, and knowledgeable. He…read moreis not only a wonderful Dr but also a wonderful person. His staff are patient and follow-up with our calls as well. We can't say enough nice things about him and his practice.