We have been seeing Dr. Humphreys for a couple of years now and have been very happy with him and…read morehis staff. Dr. Humphreys is very thorough and he and his staff are always kind and patient with us.

I sought help for a healthcare problem. I got my referral from my primary doc and waited 2 months…read more Humphrey's office workers call me the same day to cancel saying their is a problem with coding insurance. They never call back to make another appointment for 2 weeks. I call them. They put me on hold for 10 minutes then another worker comes on and asks me what I am holding for not knowing anything about what I just spoke about or my any of my info. How can anyone get healthcare with these uncaring, inept and des-picable so called workers? They make the public sicker and he should lose his license!! Horr-ible disservice!

This place has some of the worst communication and professionalism I've ever encountered. After…read morecompleting my MRI -- which they ordered -- I never received a call with my results. When I called to ask why I hadn't heard back, I was told that it was my responsibility to call them to follow up. Completely unacceptable. The staff were rude and unhelpful, and their communication skills are awful. To make things even worse, my neurologist -- the one who ordered the MRI -- is now refusing to review it herself and is instead having a physician assistant do it. What's the point of seeing a specialist if they won't even look at your results? Save yourself the frustration and go somewhere that actually cares about their patients and knows how to communicate.

This is a very kind and caring practice. Even if busy, they never make you feel rushed. All of my…read morequestions were answered. I am so glad I go to this group and get to see Dr Elzawahry!!

Absolutely horrible customer service. My wife is coming to this clinic off a referral at a younger…read moreage and was super anxious about the visit to begin with. Instead of having prescriptions filled at the appropriate time following her initial consult, they said they sent it to the pharmacy, but nothing was ever received by the pharmacist. When asked again to send the prescriptions, they sent 1 of 2 to the pharmacist. It took them until less than a week before the procedure to send only 1 of the 2 necessary prep medications to the pharmacist and, as of the time writing this, we're still having issues getting the other medication less than a day ahead of the procedure. Highly, highly recommend a different clinic if possible.

I had a colonoscopy and endoscopy. People kept coming in nurses and staff quite a bit checking on…read moreme making sure I was OK before the procedure after the procedure. They are considerate and kind and professional.

Would not recommend this practice to anyone. Was told surgery would be six weeks out. Called office…read morethree times with only one return call. They called after eight weeks to schedule my surgery for another three week wait. Let the scheduler know need to sooner. She scheduled pre-order for Monday at 2:40, surgery on Wednesday. After their office is close on Friday, I get email changing appointment to 4:40. No phone call to see if I'm available, I'm not. Left phone call to cancel pre-op, surgery, and post-op. Can't deal with people like this! Three appointment never met the doctor.

I am not one to write reviews but I feel like my experience warrants this. I was referred to Dr…read more Caspary by an urgent care center in Panama City for a potential abscess behind my ear. After arriving at the office and being told they had no record of the appointment, I pleaded with the receptionist to allow me to see a doctor due to the size and area of the abscess. They were able to get me in. Dr. Caspary said he thought it may be Masitioditis (which can be life-threatening) and that I would need to come back the following day for a CT Scan that would be done in office. I am currently traveling and the office was outside my insurance network so I had been paying upfront. The office said they would call me the next day and let me know the price of the CT Scan. They gave me the price of the CT Scan and scheduled the appointment. Since they mentioned it would be done in office, I had assumed they would also read it in office. When they did not read the CT and sent me home (the abscess has not gone down, there were no additional antibiotics given) I went back in and pleaded again to the receptionist that I would like to see the doctor, that I did not know what to do, and was afraid. At this point, it was suggested I consider going to the ER or make arrangements to go to the ER. Dr. Caspary did not come in the room and instead sent his medical assistant. I ran home to grab a bag for the ER, I lose hearing in my ear and it begins draining. I rush to the ER. I call Dr. Caspary's office at 4:45 to request that the CT Scan be sent to the ER knowing they will need them. The answering service says they cannot connect me to the office. I hang up. Once I arrived at the ER, they immediately took me back, started new rounds of antibiotics, run additional CT Scans, flushed the ear and made me feel safe. Dr. Caspary's office did not follow up with me until days later (after I had already called their office to schedule the follow up). During follow up with Dr. Caspary's office, I let him personally know that I felt the care I was given was less than acceptable. His response was to the effect of, "yeah, I don't know." At this point, all I want to do is make sure I am okay and leave the office. I will say Dr. Caspary did seem more concerned after this and gave me great care from this point on. After my last appointment, I spoke with the office manager who apologized for my experience. I felt that since I was self-pay and had to have the imaging redone - that I should have my money refunded for the CT scan that was done in office. She said she would get back to me and did not. This was at the end of May. I am fine now and continued about my life and had decided to just move on. Then I received a bill from a radiologist for $1200. The office never informed me that they would be sending the radiology report out - just that it would be done in office. The also never disclosed I would be charged separately for this. When I called to find out why, I was told this is normal and that there was nothing they could do. The care I was given at Dr. Caspary's office of Head & Neck Associates of Bay County was neglectful, unfair, and unacceptable. I sincerely hope no one else ever has to go through this type of experience.

Dr Azzam Adhal is an awesome Doctor, that truly cares and will listen to his patients about theit…read moreparticular medical issue(s). If you in the market for a medical professional i.e. Doctor, he's the man! staff always friendly, PA's are also, excellent professionals.

As I said I like Dr Adhall a lot and his nurse Practitioner is awesome they just need more staff to…read morekeep the place cleaner and take care of refills on time. I have beef to many many Drs bc of Crohns so I know a good one. I think he is good just swamped

Tiffany Martin is the best provider in PCB. Her staff are friendly and professional. Every visit…read morehas been a pleasant experience. Plus, Charlie makes the whole atmosphere extra special. I always leave feeling far better then when I arrive.

I went to Evan Ellenburg years ago at Florida Wellness Group and he was fantastic, until one day he…read morestarted forgetting things, like refills he said he would call in. He also became rude with me on the phone. He called told me a Rx was not called in (even though I had called 3 times to remind him and I had been in the office and paid a copay and told my Rx would be at the Pharmacy). Evan's explanation was it was due to his credentials had been "temporarily revoked "in their new computer system to call in prescriptions, then he called and yelled at me stating I was rude to his staff. (I was never rude). I was really disappointed. Is demeanor changed and he was not the same Evan I knew as my family practitioner. When he called he yelled (very unprofessional said do not call his staff anymore). I had called 3 times in 3 days to leave a message for Evan asking about my refill. As a patient, and someone that had paid for his services, I had every right to call. I was not rude, I was simply waiting for a Rx that he told me he had already called in. Later, I see him in the newspaper with some quite negative publicity, then suddenly (after a year) I am getting all these bills for a Co pay as if I was in his office when I was not. The copay is for a Phone call where he returned my call. I plan to turn this into my insurance as fraud and speak to them about it. Evan has since passed away and now suddenly they want to bill me for a service that was NOT provided. This is exactly why I followed Melinda to another practice when she left Fla Wellness. I don't have these issues with her. If you bill a patient a year after sending no bills, it needs to be a VALID BLIL for services provided, not for a return phone call. I would not recommend Fla Wellness after my experience.

As a nurse for decades, I think I'm a pretty tough critic. I scoured all the options for primary…read morecare locally, asked lots of questions and ended up booking with Heather a few years back. What a solid decision. From my entry at the door through my office visit to my exit, I felt welcome and cared for. She was thorough, frank, honest and kind. I ended up with something serious and she supported me through that. I'm grateful and blessed. A great practice.

Heather Taylor runs a superb practice staffed with cheerful and helpful people. Appointments are…read moregenerally always on schedule and the visits are always productive. Heather has provided excellent referrals to specialists, which have worked out very well. Her communication is superb, as she will reply to inquiries the same day. I always feel as if she has her clients' needs always as priority one. I am glad I found this office and hopefully I can also get the wife in to see her shortly.

Several attempts to schedule an MRI with no success. I was put on instant hold several times over…read morethree days and every time the call timed out at about 5-6 minutes. I left voicemails which were not returned. The one time I was able to speak with a receptionist I was was told they would look for my referral and call me back; they did not. The issue started on a Monday and my last attempts were on a Friday. I've used Gulf imaging Open MRI in the past . . . no idea what their problem is, but I was greatly disappointed and got a referral to another facility.

The front desk lady, the younger looking one, is extremely rude. But all of the other staff are…read moregreat! Especially the Ultrasound tech! She is an amazing technician and is truly a girls girl!