Honestly I contemplated not leaving this review but I feel like it has to be said... due to the LACK of handling or concern for the issue I occurred while staying at this hotel May 2-3. First of all the check in was absolutely bad, you literally feel ignored because they only have one computer for check in, bookings and all other things which is wildly bad business IMO. But the biggest issue at this hotel was the late night abusive secondhand security man. I would like to stress the Irish security guy at the front door was fabulous he was a very nice chap, but the SECOND security young man with the long hair who was NOT Irish I think he was Arab, terrified me STRICTLY BECAUSE after I had already shown my room key, said my last name (room was in my name) and my room number to the Irish lad and was walking in and going up the staircase towards my room the long haired Arab man came RUNNING and I mean RUNNING in an aggressive way after me DEMANDING my room number. Which of course as a woman walking into a hotel at night alone that is TERRIFYING!!! It literally shocked me, and I was refusing to say it and he got even more aggressive and verbally demanding. Now I had an incident a few months back in Cork where I was followed by 2 men and this gave me the exact same feeling and PTSD from that night so I was very upset. When I started to get physically upset the Irish security guard came rushing in to say the foreign lad worked here and then commanded the foreign lad to leave me alone he already checked my name. The foreign guy did NOT even apologize when I explained why this bothered me so much instead he GLARED AT ME and told me to not prevent him from doing his "job", well sir wth is that job exactly? To scare female guests?? Or worse! I do not think this man is safe to have on the property. So the next morning upon checkout I wanted to speak to the front desk and manager to let them know about what happened and that they need a safer less aggressive system to check room/guests at night.... And the response was ridiculous. The young woman at reception did not care at all it was a bit depressing but The manager who was not helpful either is ANTI WOMAN. I walked downstairs after feeling the lack of care and stood there to listen (ease drop) and I heard the manager telling the reception "not everything can be perfect" like EXCUSE ME?! That's the excuse that's the best they can say?! What RUDE RUDE RUDE ANTI WOMEN ESTABLISHMENT. Like honestly I will never go back there and I am going to post everywhere it's not safe for women. Avoid with all your life female travelers. There wasn't even a word of "well talk to him" no NOTHING!! Absolutely not okay. read more
