On time: appt time: 8am showed up at 8:03…read more Professional attire: very professional- DBS logo on front pocket and a hat with the logo. Overall: very informative on yearly pest control. He uses pet friendly chemicals that won't kill your pet if accidentally ingested. I would highly recommend this business. I'll repost after 3 months to see if pests have been Kent's at bay.

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

very nice company. And didn't charge me for anything I didn't need. I would recommend them.read more

Steve was professional and friendly. He was here when he said he would be here and gave me the…read moreprice upfront. He answered all our questions before beginning the process. He is very knowledgeable about his business and killing bugs. 10/10 recommend.

Professional, courteous, and knowledgeable! Steve took the time to answer all my questions, in…read moredetail, and provide me with expert recommendations! I live in Ofallon with a wooded lot covered in trees and bushes, he was not detoured, even expressing confidence in his methods and products! I will recommend Steve to my friends, family, and neighbors.

I'm on the 'every 2 months' program for $99 a visit. It's the same guy (Matt) that comes every…read moretime, who I really like. He texts me when he's on his way. We've caught a couple brown recluse and had minimal mice activity in the bait stations. Granted, I didn't have a problem, per se, but prevention is key. Setting it.up after buying the house was a bit annoying. The previous owners had been using Rottler regularly and I set it up right after move in. They wanted me to do the new $350 service even though the house had been in the program for years, with no pest problems. After some back and forth, a higher up agreed to just start the program again. They accommodate when I need to change my appointment and are generally pretty nice. This stuff.is so $$$ for the 15 minutes someone spends in your house but I also DREAD having another mice problem or worse yet, brown recluse.

I am really close to cancelling services. I have had a mouse for months and constantly cleaning up…read morethe mess, ruined food and so much more. I have expressed this over and over again yet Rottler can not seem to get it under control. I do not understand. I called today asking for them to come have my house cleaned at this point. I have explained there is still a mouse after all their attempts I do not understand. I had one technician transfer to another service area and never schedule a follow up so my home was not being serviced until I called asking what was going on. Another refused to go indoors but still wanted to say he serviced my home. So again had to call and the manager had to advise technician that they should come indoors when they are there to service. Just problem after problem. I am trying to be patient I am so frustrated. I am beyond frustrated. I am hoping they will come clean up and find a resolution. At this point I have no trust.

Great company, highly recommend Midwest Management. they…read moredid a very thorough job of aerating my yard and reseeding it. After paying Turf Gator for 6 years to care for my yard I ended up with bare dirt after Turf Gator added too many weed killer applications to my yard even tho I didn't need it. Turf Gator refused to " FIX IT"! Thankfully I Found Midwest Turf to make my yard green again. I'm very impressed with MTM and highly recommend them!

MTM is great. We have been using them for 3 years.They have come back once at my request because…read morewe also do the pest control service and I didn't think it had worked well enough, so they redid it free of charge and the other time thy came back because they thought it rained too soon after they had sprayed. We get text updates about arrival times and times that may need to be rescheduled.

We had a really bad brown recluse problem. Brandon and everyone at his company have been very…read moreknowledgeable and helpful. I have not seen a single one since his first visit with us! We are looking forward to mosquito treatment in the spring. Brandon is also very ethical. The services are affordable. 100% recommend!

fast customer service, friendly & helpful answered all my…read morequestions and very clear on pricing, i would recommend them to anyone lookig for this service