I have to say since I have been using Waldorf's Women's Care with my third pregnancy I have been…read morebeyond impressed with the service and treatment I have received thus far. The new office is beautiful and clean. It has an onsite laboratory, sonography suite (includes 3-d imaging), a large waiting area and more than enough rooms to service patients. I have visited the practice several times and service has been consistent. Dr. Cooke, Dr. Edmonds and all of the rest of the staff are professional and attentive to their patients needs. I am always greeted with a warm smile and a can-do attitude from all staff members. I would recommend this practice again and again. They listen to their patients. I previously had issues at the old office with some staff and wait times. I talked to Dr. Cooke regarding my concerns and the action taken was above and beyond. Waldorf women's care also cared for me when I needed to have a tube removed after an second ectopic pregnancy, again the Doctor was stellar and I recovered better than I imagined. The doctor left minimal incision marks from my laparoscopic surgery and ensured that my other tube was healthy and that I could try to conceive again. The Doctors confidence, positive energy left my husband and I confident and ready to plan for our next baby. I am forever grateful to the Doctors and staff at Waldorf Women's Care and look forward to my little girls arrival in July.

Two months ago I booked my very first GYN appointment ever with Waldorf Women's Care and had a poor…read moreexperience to say the least. Upon my first visit I was immediately scheduled for a pelvic ultrasound because the P.A (Blackbourne) recommended it after feeling a mass. During the follow up appointment where I was told I had multiple very large ovarian cysts, she showed no bedside manner and basically just scheduled the pre op. I was worried about the possibility of rupturing or torsion (a concern she mentioned during the follow up). So I decided to call after my appointment and asked for a light duty note for my job since I work at a place that requires lots of lifting, bending, twisting, etc. I received a call from the receptionist, not my provider, telling me that my request was denied and that I would be given a note after surgery with zero explanation. She had never asked what I did for work so to immediately deny without reasoning was questionable. I wrote a follow up message asking why my request was denied, and to please reach back out directly so that I could at least know why I shouldn't be worried if she didn't think I needed restrictions. My message sat unanswered for a week, and I had to follow up. During that time I actually received a message asking for a co-pay but still had no response to my original message asking for a follow up. In response I received the light duty accommodation from Dr. Cooke, with zero direct follow up from anyone as requested in my original message. As a result I scheduled my procedure elsewhere. I had better expectations given that the providers were proactive about moving forward with treatment. However, the lack of communication, acknowledgement, and bedside manner is unacceptable.

Great office staff quick efficient appointments good patient follow up glad I found this office via…read morereferral by primary

I have only had blood work here, so this review is solely for the labcorp womens um crmg has on…read moresite. The gentleman working there gets a 10/10 from me. I didnt get his name, but he was a middle aged black male. I hate getting blood drawn but he actually made the experience enjoyable! Never thought I'd say that about blood work. He was so funny he had me laughing the whole time. The blood draw was quick and painless and I left with a smile on my face. The next time I needed blood drawn, this was the first place I called.

I called in to see if I could still be seen since I was running late. They said I had a 15 min…read moregrace period. Got there at a minute after but their computer showed I checked in 2 minutes after the 15 minute grace period. Meanwhile I was in the sitting room for 20 minutes all for them to tell me I wasn't going to be seen.

I was highly dissatisfied because my perimenopause symptoms were completely ignored. Instead of…read moregiving me helpful advice and requesting blood work for my symptoms, she just said I was too young for perimenopause, likely depressed and referred me to psychiatrists. She said the ACOG said I was too young, but when I looked it up later, the ACOG says women can go through it as early as their 30's. I'm 41. I feel completely gaslit and ignored, because what I'm feeling and what I'm going through is real. I used to love this doctor, but after this telehealth visit I'm completely shattered and disillusioned.

I'd give ZERO stats if I could ‼…read more First, this office never answers their phones. For three months I called repeatedly to schedule an appointment for my daughter, leaving dozens of voicemails with no response. It wasn't until I finally left a verbally frustrated message demanding to know why I had been ignored for three months that anyone returned my call. Even the receptionist at the Clinton office admitted the Waldorf office has received numerous complaints for this exact issue. My daughter's appointment was scheduled for June 12, 2025. I canceled it on June 10, 2025 at 10:49 p.m. through their text system, which then instructed me to call the office. I did call on June 11, but as usual, no one answered, so I left a voicemail. My daughter also canceled via text on June 11 at 6:17 p.m. I have call logs and text messages to prove this. We arrived on time for her 3pm September 9, 2025 appointment at 2:44p.m. When my daughter attempted to check in, the kiosk system demanded a $75 "missed appointment fee." I went to the front desk and, politely and calmly, explained that the charge was wrong and showed proof of cancellation. The receptionist said she would call billing. Meanwhile, another patient sitting near us commented that she too had constant problems with this office & Dr Kane--ignored messages--but felt stuck because other doctors weren't accepting new patients. At 3:15 p.m., Dr. Kane finally called my daughter back. When I tried to accompany her, Dr. Kane stopped us and refused to provide care unless we paid the $75. I explained again that I had documented proof of cancellation. Her exact words were: "I don't care what proof you have. We have a computer system." She then pointed at her watch in my face and said, "It's now 3:15, she's now late." That was outrageous--we had been there since 2:45, on time, but were left waiting because another patient was called first. When I questioned how it was our fault that she chose not to see us until 3:15, Dr. Kane accused me of "causing a problem at the front desk." I refuse to pay money for a missed appointment that was in fact cancelled‼ "I do acknowledge that I lost my patience and composure during the interaction and raised my voice when Dr. Kane refused to look at my cancelled appt evidence & when she pointed to her watch in my face. While this was uncharacteristic of me, it was a reaction to the stress and frustration of the situation. I recognize it was not ideal, and I regret that moment. However, my conduct does not change the facts‼ Dr. Kane's behavior was condescending and unprofessional. She dismissed my concerns, mocked my proof, and declared: "I own this practice, I can do whatever I want." That is false--Dr. Kane does not own Capital Women's Care. Even more concerning, Dr. Kane previously prescribed my daughter medication that made her violently ill. Despite multiple calls requesting a safer alternative, Dr. Kane never followed up directly. Instead, she had a receptionist tell my daughter to go to Urgent Care or find another doctor. My daughter wasn't asking for pain medication or anything inappropriate--just a different antibiotic. There were many safe alternatives, but Dr. Kane chose not to provide care. That is neglect. This office is unprofessional, unresponsive, and unsafe. If you value your health, your time, and basic respect as a patient, avoid this practice. I have been a patient of Capital Women's Care since its founding. My previous doctors delivered both of my children and provided excellent care before they retired. Unfortunately, what was once a trusted practice has been diminished by Dr. Kane's unprofessionalism, neglect, and disregard for patient well-being. Dr. Kane, you met the wrong patient this time. I nor my daughter will be intimidated, and I will not tolerate substandard medical care for myself or for my daughter ‼ To all of you who wish to file complaints against DR. KANE you can do so at the following address & phone number 8110 Maple Lawn blvd Suite # 235 Fulton MD. 20759 Phone # 301-340-8339 ext #246 Attached is the screenshots that we canceled !! We have now been billed again for the 9/9 appt for another missed appt fee when we went to the appt ! It's not our fault Dr Kane is greedy & wouldn't see my daughter unless I paid $75 for the JUNE appt that was cancelled I do not owe there4 I will not pay ‼