Can't say enough good things about Tirecraft Waterloo and the excellent staff. We have been…read morecustomers for 20+ years of Tirecraft Waterloo. They have excellent quality, honest, friendly service. We've owned a few junkers and when our vehicles are past their prime, they have let us know when it was not worth investing more repairs which we very much appreciated. Great honest service!

I've taken my car to the dealership where I bought it for four years and after finally being fed up…read morewith their terrible and incompetent service I took my car to TireCo. The last time I took it to the dealership it was to change worn brake pads and scored rotors. I also asked them to check the e brake. They said my e brake was fine and replaced the rotors and pads. That was 10 months and just under 20,000km ago. Now my pads need to be changed again and the rotors are scored again and they provided absolutely no warranty on any of the work they do (except Ford lifetime warranty on pads). Total estimate about $370-$380 including free pads. I took the car to TireCo for a second opinion and they confirmed the e brake was sticking which was causing the rotors to score and premature wear on the pads. And instead of mindlessly putting on new pads and rotors which would just get warn out again in a few months they told me to get the e brake fixed then change the pads/rotors. They didn't even charge me anything for looking at it! I will only take my car to TireCo now!

Looking for a trustworthy person to buy a vehicle from? Go see Keith Gerber a Schlueter Hyundai in…read moreWaterloo. He was honest, caring and knew what he was talking about. He went WAY above and beyond what we expected and gave us that true family feeling. He wasn't pushy and really listened to what we needed and got us into the vehicle we needed so quickly. It's worth the drive to Schlueter Hyundai in Waterloo, make sure to ask for Keith! Ps. The dealership has a tv, popcorn and magazines to entertain the kids while you shop.

I recently purchased a new car from Keith Gerber at Schlueter Hyundai. I've always been a GM…read morecustomer, 32 years actually so this was a very nerve wracking decision to choose another manufacturer. Well from the first step into the dealership to the moment I drove away in my new Kona, Keith made it a wonderful experience. He was knowledgeable, kind and there was zero pressure involved. I appreciated that! I am a customer for life and I will be recommending Keith and Schleuter Hyundai to friends and family! Thank you from Sue and Jamie

I dealt with Mike. Seems like a really honest and personable guy. I got an oil change and asked for…read morean inspection on my engine. Apparently it was a simple fix, so they didn't even charge me for it! Will definitely be returning.

Cons: doesn't do the job properly or the job requested at all. Had the bolts from the coil packs to…read morethe engine block broken during a valve cover gasket replacement which caused periodic misfires, the intake manifold was also cracked during the same operation. Paid for a smoke test on my engine to find the air leak, the mechanic only read engine codes which anyone with a 300$ tool can do. I paid for lies, took it to another shop they fond the issue right away. Doesn't recommend preventative maintenance which prevents damage to the car, in fact Steven recommends replacing parts which only temporarily fix the issue. Ie my dead catalytic converter, which was killed as a result of misfires and the the air leak caused by the poor work done on the valve cover gasket replacement. Typically dead catalytic converters indicate a engine issue be it fuel trim, fuel injector leak or something else. Point is replacing a dead cat only solves the catalytic converter issue temporary till the previous issue is solved. Steven recommended me on the day of the "smoke test" that i replace my cat or ditch my car, he further stated he has an old woman who gets her cats replaced by him every 6-8 months. DISGUSTING! any competent mechanic worth his salt knows dead cats indicate other engine related issues. Cats are designed to last the lifetime of the automobile. Cant give 0 stars. Pros: Cheap when they "do a job". I used to rely on mechanics being honest now I know the basics of engine diagnostics and repair

DM is simply terrible and I would not recommend them at all. They are not transparent, they hike…read moreand hide costs, charge restocking fees that don't exist and the customer service is horrendous. I am not the only one who feels this way after speaking with other garages nearby. Gary's Automotive and Downtown Auto are MUCH more honest and reliable and bailed me out of a bad situation.... although DM is still holding on to $1500 of my money calling it a 'restocking' fee.... they cannot get away with it Stay Away!!! Lots of better options out there for less $.

I took our car into DM in April 24, 2018. The odometer reading was 100,409…read morekm. They charged me for 5 liters of 5W30. They were supposed to do a Drive Clean Test. When I got home and looked at the invoice they hadn't done the drive clean. I called them up and they didn't even apologize but instead seemed annoyed that I called them. I just got the test done elsewhere. Today, August 28, 2018 at odometer reading 105,259 I took our car into another garage to have the oil changed. The dip stick was dry! When the drained the oil only a few drops came out.The car is not leaking or burning oil. Obviously, DM failed to put anywhere near the correct amount of oil in back in April. Not only are the DM people (Dave Vollmer & Vince Legault & staff) rude and unprofessional, they are incompetent.

Extremely unprofessional and terrible customer service. I brought in my Vehicle to get safety…read morecertification and was initially quoted $500 to install a daytime running light that costs $100. It took two days to get the part just for it to be the wrong one. When I called the local dealership to get the part, I informed Mike but he told me it was the wrong one, refused to give me the part number and said they "go by the picture now". Was also told my battery (which was perfectly fine before I brought it in) needed to be replaced. I ended up having to purchase and install the light and battery myself just to get my certification on time which almost made me lose the sale of my vehicle. Never going back.

Mike went above and beyond for me today as I had a flat tire unexpectedly and despite having a busy…read moreday, he managed to fit me in. I'm very happy with the quality of service that I have received at Mike's Auto Service. If you are looking for a reliable mechanic in the Waterloo area, I would recommend Mike and continue to do so for my colleagues. I wish Mike the best of luck, having taken over the shop in February of 2018. Congrats too on your first review Garnet on Yelp!

Blain is a pleasure to work with. Fair pricing. Honest diagnosis.read more

Absolutely amazing service! Took my 2011 Kia in today found all the issues with the car and did a…read morephenomenal repair job for me. Honest said will need back brake pads in spring so i could wait for those. Previously had my car at the Kia dealer and they could never figure out the banging issue but its now resolved WILLFIXEM found every issue with my car and repaired them all i am so amazed by how smooth it rides now and car is nice and quiet now. Thanks guys you did an amazing job for me today i really appreciate your hard work.

Such a great experience to have for a first timer. I've never had to take my Jeep in to do anything…read moreand was pretty nervous. I was greeted as soon as I pulled into the lot and directed on where to park. I arrived early and they took my keys right away. I was told that changing my tires could take an hour and a half to two hours. To my surprise it was done within an hour or so. Awesome service from a great company. Looking forward to doing more business with them.

Fantastic service. Super friendly family run business. Always been great with all our tire…read morechanges and storage and really helpful. Top notch. Definitely recommend them. Matt