Marcella did an excellent job with my toy poodle! She showed me the facility and all of her…read moreequipment that she would be using. I was very impressed and happy with the result of Teddy's hair cut, he smelled so clean and looked great! I'm really glad I decided to go with Golden Touch!!

My experience at Golden touch grooming salon has always been pleasant…read more Marcella groomer / owner is epitome of excellence . Patience, care, and beautiful grooming is what she provides for her clients pets.

This lady is everything you need. I had an emergency situation. I found a dog that was severely…read morematted and very uncomfortable.. after 3 days and no exaggeration over 20 hours of trying to unmatched the dog I called everywhere. No one would talk to me because I didn't know any information about the dog.... Not only did she help me she gave me information on how to help the dog she made. The dog feel comfortable look beautiful... 10/10 10/10 yes I recommend

What I like: I have a short hair chihuahua mix she's clean,…read morehappy, and Andrea gave me some helpful tips for daily grooming. She smells amazing. Job well done for service paid for. She was very sweet about my chatty dog too lol! What was ok: Andrea is a dog person. Some of the comments below didn't like her customer service but remember she's a dog groomer not a people groomer. She has good boundaries which are clearly written out on the form you sign at intake. Your dogs behavior is your responsibility, so the rules are for both her and the dogs safety. What was difficult: You drop off your dog at 8 am and have to call at 11am to get a pick up time. I like to know my schedule ahead of time so it was anxious the first time I brought her. I got there early and had to wait 20 min couldn't check out early. Wish I could have but thats the thing I like about good boundaries, to be honest. She said 1:30 and by golly she meant it! Difficult the first time is all. Oh and you sign off to add a dollar for every minute she has to wait so that's anxiety inducing too since the time frame for her to finish can vary a couple of hours. Bottom line: I don't mind the list of rules that some previous posters have had issues with. The structure of her hours works well enough AND I live down the street. I scheduled a dogs next session Luckily I live down the street. Support your local businesses. It will do so much for our local economy and for your dog friends.

I have been bringing my dogs to Vet Select since 2007 ! You will not find a more caring,…read morecompassionate, and professional veterinary team than this group led by Dr. Schrier. Whether it is a routine check-up or an emergency situation, they are there to offer solutions and support. If you are lucky enough to be able to be a patient here, please do not hesitate! They are by far the BEST !!!

I woke up today to a sick kitty. To avoid being a little TMI there were a lot of messiness from the…read moretummy area and some blood. Needless to say I. FREAKED. OUT. She is my baby after all. I usually take her to the Vetselect on Warren Ave in Dearborn Heights but they are closed on Thursdays so their phone directed me to the Dearborn location. A very lovely gal on the line was incredibly patient as my freaked out self started rambling about miss Penny's symptoms. She calmed me down and said they were able to squeeze us in for a 3pm appointment which I sincerely appreciated. I sat biting my nail for the next few hours. Since I'd never been to this location I had no idea where to park. It's behind the building, FYI. I ended up parking to the side and had quite the haul to the back door (which is the only entrance). So if you go cut down the alley to get to the back. They took us right back to a little room that was clean and comfortable. The nurse came in and asked a bunch of questions, took her temp and weighed her, all very gently and friendly. When the vet came in she did a thorough exam and deduced that little Penny was just sick with a tummy bug. WHEW. She presented me some treatment options, one more invasive than the other (to make sure that it WAS only a tummy bug) the other which was a little more chill. I asked her her opinion and she told me that she recommended the more conservative of the two which is what we went with. They gave kitty a shot, some antibiotics to take home, and some probiotics and bland food to take home as well. By the time we got home Penny was trying to eat my food off my plate so I guess she was feeling better! The vet, whose name I am unfortunately blanking on (will update with it later) was VERY sweet, gentle, and calming. I actually loved her so much that I think I'm going to change over and see her full time. I sincerely appreciated them fitting us in and taking care of my little one with the utmost care. Prices were fairly reasonable and the staff was incredibly nice. I couldn't have asked for a better scenario during such a stressful situation.

This is the worst business ever!!! Renaldo cancelled a…read morecurbside pick up for a girl in need without my consent; he was RUDE, hung up on me, & wasted my time without assisting me at all. Customer Service was AWFUL as well hanging up on me!!! Oh, they won't refund me for 3-5 business days; this location is DISGRACEFUL!!!!!!!

Fire the manager Sarah has a dozen terrible reviews calling her out as a very terrible manager…read more Fire the corporate IT team for living in the 90's you can't use a Visa card with a PO box for billing address. Why do hundreds of companies I've ordered from the last 30 years have this option? Are you aware how many million dollars this costs your company?. Now read this mind blowing experience from your Dearborn Mi store yesterday.  After trying several times to order online for the 20% off sale, I gave up and went to the store a few hours later, now it's really good. I asked a young lady working in the aisle stocking to help me. She listens and says let me talk with the manager on the radio. She tells me Sarah said easy just go to the front and purchase a gift card for the amount you want to spend. Sounds great. I picked up 2 bags of Dry Dog food, the same as in the online shopping cart. I did exactly what the manager said, purchasing the card then took a seat on a flatbed cart to order. Note this all happened just outside the manager Sarah's office in front of the store.  Now this crazy vengeful Manager Sarah sends a lady employee out to tell me and the cashier, while looking directly at that most orders take 1,2,and most likely 3 hours to be ready for pickup. Bullshit I have my cart right here and did what Sarah said, she made no mention of any time to receive. Sarah actually sent the employee out of her office to rile me up.  Well it worked totally pissed off, lied to by your store manager Sarah FIRE HER.  Gets even better after going back and forth. She said didn't you read the fine print on the order you just placed, hell no I didn't because you told me how to order. She finally said I don't like the way you are talking to me and I should just cancel your order. As a manager myself for 30 years in retail this would get me fired as Sarah definitely should be. I'm to review this on a dozen sites and send it to the board of directors and corporate offices. All this because you are 30 years behind the times to use a credit card for online orders.

First Visit for my new Puppy Winston and thought DeeDee did a very good job. And you can tell the…read moreemployees really care about the pets that they take care of

The first time taking my fur baby to this place was awesome!, and took him back a second time. It…read morewas totally different in a different light. My pet is a shihtzu! Not a poodle! His face is dirty, one ear hair is longer than the other, there's a cut across his neck. His cut was terrible, and I really don't think he got a bath, because they called to pick him up in 35 minutes. There were to many dogs there. For the price they charge. Now I have to find somewhere else to take him to get this fixed. I will not let him suffer again like this.

PLEASE BEWARE DO NOT TAKE YOUR PETS HERE…read more Please read all this below I know it is long but it could save your pet. On 04/26/2023 Ford Caputo Veterinary Hospital killed my 4 year old cat. The doctor who killed my cat is Dr. Varujan Arman. We came in for a simple blood test. My cat was walking around in the exam room happy jumping up and down the table and full of life. The veterinary technician Patrice Reed came in the room before the doctor to take down information. She was unprofessional and rude the whole time and not listening to what we were saying. Technician Patrice Reed and Dr. Varujan Arman are responsible for my cats death. I trusted them. We wanted to do a blood test but the doctor kept insisting we do an x-ray. We listened to him because x-ray don't kill animals, it turns out he squeezed the life out of my cat to empty his stomach so he can see the x-ray clear. All he was supposed to do was an x-ray not squeeze out fluid from his body. We did not agree to anything else. Dr. Varujan Arman ended up removing too much fluid from my cat (which will cause the cat to go into shock) and squeezing the life out of my cat so he can see the x-ray clear. (google: "vet squeeze cat to death") it is possible to kill a cat that way. He damaged my cat's internal organs by squeezing him to hard. Dr. Varujan Arman is a large man who overpowered an innocent cat. They brought my cat back to me dying struggling to breath and he was full of feces and vomit from the ruptured organs. He ended up dying in the clinic. When I asked the doctor what happened, what did you do to my cat? He ended up yelling at me at the top of his lungs and kicked me out. He killed my cat and ended up yelling at me for asking what he did. My cat did not come in dying, he was alert and active. They took him to the back and killed him. Dr. Varujan Arman does not know what he is doing. Please do not take your pets to this clinic. They employee killers. When we got the discharge notes Dr. Varujan Arman lied on the paper work and the clinic supported him. Everything he said on the discharge was a lie which is insult to injury. On top of that the next day after they killed my cat they harassed me and sent me an email telling my cat "Happy Birthday". They know my cat died and were making fun of me by telling my cat happy birthday which does not make sense because that day is not my cat's birthday and this is my first time at this clinic. I am heart broken and I don't know how to move on. I feel guilty for taking my cat to this vet. I did not know it would be his last day alive. I keep wishing I did not take him here. I did not know a simple exam would kill him. He is only 4 years old. I have not been able to sleep, eat, or focus. I have to keep taking off work because I cannot concentrate. I am a teacher and it wouldn't be fair for my students. I don't feel like doing anything anymore. I am crying every couple hours. I am heartbroken.

We previously saw Dr. Heinhold and always had a great experience. This was my dog's first visit…read moreto this location which took over Dr. Heinholds patients. My dog was fine in the waiting area, ok with the technician who put us in the room, but after waiting a bit, he barked at the vet ( once) when she entered the room because he was startled when she entered She immediately told me he was aggressive and insisted he wear a muzzle. The experience terrorized my dog and i felt the vet couldn't wait to have us out of the office. She spent 5 minutes with us to give my dog 2 shots and i got a traumatized dog and a bill for $100 + Everyone else in the office was very kind Perhaps just a bad day for her but we will go elsewhere.

I inherited my mom's Yorkie when she passed away two years ago. He is 14 years old. Denise has been…read moregrooming him for the past 2 years. She is excellent! Because of his age, he has arthritis and moves slower. Denise knows this and takes special care to be gentle with him. She always gives him the best cuts, cleans his ears and trims his nails-she even gives him cute bandanas around all of the holidays and takes a Polaroid picture that she gives you when you pick your dog up! Her prices are half of what you would pay any where else. Denise's shop is extremely clean and is decorated like a cute little cottage. The one reviewer who mentioned that their dog got fleas after being groomed there, must have already had fleas before going there. There is no way that there is even one flea in the place! Denise takes as good care of her shop, as she does the animals she grooms. I highly recommend her.

this is the best place to take your fur babies Denise is great she's very kind and you can see she…read moreloves her fur babies that come in to get groomed she has done my dogs for a few years now she does an amazing job and her prices are so reasonable her place is always so clean if your looking for an amazing groomer she is the one to come and see thank you Denise for the amazing job you do on Coco and the 3 yrs that you groomed Trouble as he is gone now but you are an awesome lady and I just want to say thank you so if your looking for an amazing groomer I say give Four Paws in Dearborn a try you won't be disappointed .

The vet who has replaced Dr Hermann. Is both rude and condescending. Repeatedly badgering me with…read morequestions after letting her know I did not care to answer. I was there for vaccinations Update only. She became so angry that she was rough with my dog and the bordstella nasal vaccine did not even go where it was intended. She did not even finish the exam of her paw. I went to Dr Herman for many years. She definitely needs help either her people skills. It's unfortunate, because all of the office staff is excellent. Won't be returning.

Dr. Tina and all the beautiful staff are amazing, nothing they all cannot do .. I love them all…read morevery much and they are very special, kind, and loving individuals to all pets.. thanks so much for always being there for all,, God bless all,Beth