I never leave reviews but called and off the start extremely rude over the phone and unprofessional…read morebitch.

Very rude over the phone. Tried to claim my 35 lb dog was a large dog and was extremely…read morecondescending when I explained she's a miniature bernedoodle stating "that's a large breed, sir." My advice, look elsewhere.

Review is only for the self wash, we haven't taken advantage of daycare just yet…read more Very good products, extremely reasonable. Our white Great Dane and our mulberry tree in the backyard don't mix very well. She likes to sit and lay down back there, giving her purple spots. Their products are pretty good at getting those stains out and keeping our baby super soft. The owner and employees are extremely helpful and welcoming, and our puppy loves the treats they give her. We will definitely be back.

The employees I dealt with were pretty nice but this place smells and looks like piss/shit. No…read morebusiness should ever smell like urine, especially that strong. Very unprofessional, also had dogs in a shared crate just pissing all over the place. Will not be in for a nail trim again!

I need to send a Heartfelt thanks to Nina and all the fine All Paw crew…read morefor always giving my Long Haired Golden Retriever *LOLA* the Love and attention that makes her the talk of Ferndale. we have been a loyal customer for over 6-years and have always had a Great Experience Peace .. Mark

They were so quick and professional! Our dog is shy and doesn't like her paws touched but they were…read moresuper gentle and so nice! Overall great place and we'll be coming back!

We moved from NYC to Detroit about five years ago, bringing our now oldest pup Bruce, who had lived…read morewith us in NYC for roughly 10 years. We brought a range of experiences with us to Detroit: walkers, play groups, groomers, and vets. So, we had our needs and wishes, experiences good and bad, and we know the real deal when we see it. It took us a few false starts with other places for play, stay/boarding and even grooming to find our way to Puppy Love. It's likely the best referral of my life. Leslie, Stacey and the team there are deeply devoted dog lovers with a core base of knowledge, experience, intuition and expertise that they bring to bear. They have established a large, well equipped, cozy, warm, soothing place -- and focus continually on dogs' interactions, play and socialization, while providing options (both stay, play and sleepover) for dogs of all personality types and ages, those who like to be alone, with humans or with the pack. Later, we introduced our new and second dog Cookie to the mix. She also thrived there. Even more later, we worked with Leslie to re-home a third dog, our little Rosalita, who we essentially adopted. Yes, we have three dogs, and we consider Puppy Love family, as they do us. Cookie and Rosalita play there M, W and Friday and all three dogs groom with Puppy Love. We do long-term boarding often. We've introduced probably 6 friends and their dogs to Puppy Love -- 99% have had a great experience. You may hear periodically of folks where it has not been a fit. Something, Leslie is always happy to address through a mutual exchange of feedback. She and her team know all too well what the other options available in the area are like. Puppy Love is a wonderful combination of romping, safe play space, cozy quarters, naturally lit, staffed by people who love, know and understand dogs -- always ready to help and incorporate feedback. We expect to work with them for as long as we have fur babies in our family. Which, well, will be forever.

BEWARE ATTACHED IS A VIDEO OF THE OWNER -- listen before bringing your dog here…read more https://share.icloud.com/photos/0edjgrAthaKYs7Ib8W59L3Llg I have never been spoken to more disrespectfully by a business owner. I simply asked for clarification on my bill after being charged nearly $200 for what was supposed to be a bath and small trim. Instead of explaining the charges, the owner immediately became hostile and defensive. If you look through the reviews, you'll notice a pattern of similar complaints -- yet many of the one-star reviews seem to mysteriously disappear. Completely unacceptable behavior from a business owner. I will never return.

I had a great experience with Toni. She made me feel like my puppy was in good hands and when I…read morepicked her up, my puppy was well groomed and looked adorable with her new hair cut! Quality grooming and care at a fair price. I will be back.

Best grooming for my pug. Did a great job & very reasonable.$$…read moreYou can see Love for their work & pets they're grooming. I will continue to take my pug on regular basis.

Maddie is my diva dog and Canine to Five lets her believe that through the care they give. We enjoy…read morethe staff and the service - highly recommend!

I had really high hopes for taking my dog Sasha here…read more Unfortunately the experience fell very short. Let's start off with the most alarming (and yes, Sasha passed evaluation and was invited back): I tuned in to watch the camera in Room 1 from time to time and was disturbed every single time I dropped in to watch. 1. Another dog attempted to mount/hump her with no intervention from the staff member multiple times. I saw Sasha defend herself and push the other dog away with her paw at least twice. A pair of doodles actually ran up to intervene on one of the several occasions. 2. The hygiene of the play area is disgustingly atrocious. The dogs are allowed to urinate anywhere and everywhere. But what's worse is that a mop that just gets rung out gets used over and over and over again. Not rinsed or dipped in the bucket, just rung out and reused, Gross. I WATCHED this and was shocked. As soon as I picked her up, she smelled like she was drenched in stale urine. I immediately had to bathe her. And she's not a small dog! It was absolutely disgusting. Needless to say, highly inconvenient to need to bathe her right afterwards. 3. It was a beautiful day and one of the few left as we head into colder weather. The dogs got absolutely no outside time. What was the actual point in telling new customers about these outdoor features that none of the dogs were able to access. 4. Sasha is not new to dog daycare and does very well socially. Dogs in general are fairly intelligent. Sasha sat off to the corner by herself (as did a few other dogs, so not bizarre), but I noticed the dog monitor never approach or greet Sasha. Only walking past slinging a pee soaked mop and obviously counting down the dread of her job. The body language and lack of engagement, enthusiasm, and energy was incredibly apparent. Read: ppl that do the job to get a check vs enjoy working with pets. 5. This place inside reminds me of those tv prison yards. Perhaps I'm guilty of being overly attentive, but when it's a new place, I'm careful and vigilant. Quite a few of those dogs looked so so depressed. As though they were serving a prison sentence. And yes, there were also quite a few that seemed very cheery w/ a playful demeanor. But this tells me that the dogs are not properly evaluated for either the rooms or needs private play. Which leads me wondering... is this place just a cash grab??? 6. I prefer authenticity over the performative. Both individuals that I met were nice (check in/out), but it felt super manufactured. It was actually odd. Like if I had a dial, I would have turned the forced overt loud kindness from a 10 to 6. It's 2025, just be genuine. 7. The report card is BS. I purposely made no mention of what I saw, bc I wanted to get their version of the evaluation. But after receiving... "[Sasha was a bit nervous, initially, but maintained confidence with a regal like manner...]" -- what is that?!?! Maybe instead just say, Sasha was a bit nervous, she had no issues interacting with the other dogs, but she preferred being alone the majority of the time, we noticed another dog pestering her, she was quiet, but perhaps she will warm up with more visits." Conclusion: this place served the bare minimum. If you're looking for a convenient place to dump your dog for the day, sure, fine. But if you want a clean/hygienic, well monitored place, where your dog can be somewhat simulated and allowed fresh air on a nice day, this place is absolutely not it! And more importantly Sasha didn't like it. Not that I blame her. I'll pay more money for either a higher quality place or at-home care. Such a shame.