Kathey was so helpful from the moment I walked in - to the moment I left :) She showed me how…read moreeverything works, helped me load my card and what would be best for my comforter. Her beautiful personality really made my day. I will be going here for all my future laundry needs.

This laundromat used to be one of the best ones in the Heights, but lately there seems to be a new…read moreissue every time I come in. The dryers aren't heating properly, and some of the washing machines don't get water until the cycle is damn near over. You end up having to add extra detergent and water from the sink just to get proper suds. When I brought these issues to the attendant's attention, instead of simply acknowledging the problem, I was met with an attitude and told that they "aren't mechanics" and that the water valve is slow. I never said you were a mechanic. I was informing you of an issue so that management could be made aware and, at the very least, a sign could be posted to let customers know there's a problem with certain machines. There's absolutely no reason to be rude to someone who is simply trying to make you aware of an issue. Customer service still matters. And then there are two giant signs that say NO PARKING, yet people are still allowed to park there. This makes it extremely difficult to bring your laundry through the front door, especially when you're carrying multiple bags or trying to load and unload your clothes. It also makes it difficult to access the designated parking area. This place really needs some attention. I hate to see a laundromat that used to be one of the best in the Heights go downhill because of poorly maintained equipment, confusing parking, and poor customer service. Hopefully management takes these concerns seriously and gets things fixed.

In a pinch, I had to go to this laundromat, it was clean and large and well-maintained, and I got…read moredecent assistance from the attendant. If I needed to do laundry and I was in the area again, I would use it again.

It's okay if you live close. I hope I won't need to come again, but I'd recommend it. It's clean,…read moreand I got the job done. There are two staff members and they seem very busy, but they came to help me. I looked new and was reading a lot of signs. Not bad at all. Based on the reviews I was dreading it, and it's okay - all the basics are here. Plus I liked the family vibe here.

My first time ever having to go to a laundromat. Their newer machines ranged from $3.25 per washing…read moreload up to four dollars. Their dryers are $.25 for eight minutes. My clothes were able to wash quickly. The longest load that I had washed for 40 minutes and everything for me dried within 25 minutes. This place will get you in and out quickly. I will say they are a bit pricey but they do have cheaper washing machines available that start at $2.50. It's nice that this place is 24 hours. The people that were in there were nice main members of the neighborhood. As you wash your clothes you can walk over to the nearby trail. Or sit outside they have tables and seats outside. Around the corner they have a dog washing area. Separate from the laundromat. It's good that they have it separate.

What to do on a rainy, lazy Sunday? Want a fresh start to your week? Laundry day just getting you…read moredown? We popped in here, watched a show, chatted with the owner, did our laundry and ate dinner. Multi-tasking at it's best. Hot stuffed veggie wrap, a patty melt amd side of fries. Best experience at a laundrymat ever! They should all serve food, then you can get the kids to do the laundry....LOL. Washers and dryers work very well, Bertie is a great hostess. This is our new laundrymat. Thanks for the hospitality.

I been searching for 24 hour laundromat found this one I will be going this everning. I'll let you…read moreknow the results I hope its a nice one (chicago heights) hmmm

The smaller washers say $6.25 and they actually charge you 10$ to wash. They're robbing their…read morecustomers blindly ‍. The customer service is AWFUL. I had an issue with the coin machine on 2 separate occasions with 2 different attendants. I'm a customer using their facilities and their response was...., I NEED TO SAVE THE MONEY FOR COSTUMERS. I couldn't believe it. I'm never going back and I'm encouraging EVERYONE I know to file a claim with BBB. We the customers deserve better service in our community.

I wish I could give it a negative number!! The change machine took my money and they wouldn't give…read moreit back! The lady, called the manager, Oscar, he talking about he not coming in to give me my money. He don't know that it is mine!!!! Whenever he comes in and check, just leave my name and number! Horrible service!

The only laundromat I like to wash at. Always clean & very few machines down. You don't have to…read morewait for someone to give you a key to the washroom. It opens with your card. All machines are card operated. You can load your cards with cash or a debit/credit card. (My favorite part) The large 8 load washers are $9.20. The 6 load washers are $7.80. The 4 load washers are $5.60. The 3 load washers are $4.35. The 2 load washers are $3.20. The 1 load washers are $2.30. All dryers are $.49.

Washing machine had a odor. You only get 7 minutes per quarter to dry your clothes. Would never…read morereturn.

This review is just for those looking to do laundry. This place does offer wash & fold service, but…read moreI have not taken advantage of that. I am always pressed for time so doing one load at a time at home is the pits. I come to the laundromat to get a lot done at niece and this place makes that possible. Semi-Large machines are a bit pricey ($4.75 per load) but they hold about 1 1/2 to 2 times a normal machine and are done in 21 mins. But don't fret this place has machines of all sizes - even one large enough for a average size person to crawl into. There are even a bunch of top loading machines for you old school types. Dryers are huge and not that expense. $.25 per 8 minutes and even my large loads of towel only need 40 mins to dry in these machines. So big I can often combine lights and whites in a single dryer to save money. I've been a few times and never had to wait for a machine, never had a machine breakdown on me, machines are clean and smell like they should and always plenty of quarters in the coin machine. 90 mins or less and I'm done with 4/5 loads of laundry. Great place and time saver for me.

Do not use the drop of laundry services. They will lose your items and refuse to replace them or…read moreeven refund you for the service. The manager is unprofessional and rude.

Staff doesn't clean up!!!!! Over half the washers and dryers were out of service not mention the…read moreplace was already crowed and looked very unkept children running everywhere and trash is on the FLOOR throughout the entire laundromat

Hello I been going to this place for many years since it…read moreopen to now. This place is very big and clean compare to many laundry places in the Chicago Land. Better than Bubble Land and Coin Laundry. The only problem is that one day I went, I got a washing machine that didn't wash properly. I put in 3 cups of laundry detergent in the detergent compartment and there was no suds whatsoever. Make sure you choose wisely. Always follow the load of your clothes. 20lbs - 40lbs--60lbs--80lbs Great Management also. Very Friendly. Make sure to watch DirecTV. The prices went up currently from $7.79 big machine to $8.29.