The Service is good and they did an excellent job altering my outfit. I look forward to using them…read moreagain.

Donna is the best seamstress ever. Been going to her for alterations for 40 years. She can do…read moreanything and everything. Love her!!!

The nicest people own this dry cleaners. They can also do wonderful alterations! So very helpful…read moreand great turn around time when you need something for a deadline. Always open longer than posted hours.

Run! If you have a special occasion and are seeking to get alterations - please avoid this place…read more We attempted to have alterations on our daughter's prom dress. Scheduled pick up was a day before prom. Our daughter tried on the dress and no alterations were done to this dress!!!! Due to lack of time in finding someone to fix her dress - we had to sew her into it! Our daughter was mortified and was extremely overwhelmed. Called and left a message, no call back. After Prom, we took the dress back and the store owner stated that the tailoring did not even happen onsite and the tailor under estimated taking in the dress. I am due to receive a refund; however, this does not negate the poor craftsmanship and lack of reliability. Please avoid. We are extremely disappointed in this establishment.

Best around! They are kind and efficient and if you need something done quickly, they are great to…read moreaccommodate customers. They have an after hours drop off at no additional charge- Pride gives you a bag and a code for the drop box. An on site tailor can do alterations also. Frequent $5 off you order for their customer loyalty- just use your phone number.

Do not go here. Their sister store on Dixie Highway in…read moreHomewood lost my Mom's $200 Eileen Fisher scarf offering no compensation. Only resolve is Small Claims Court. I checked Better Business Association to find their rating is a F. Other customers had complaints of lost items with no compensation. I will document this with the Police Department and the Illinois Professional Dry Cleaners Association. Only gave 1 star because there is not a minus 5 star.

I asked her to hem some pants and she basically told me no. I asked why couldn't I hem because of…read morethe material I'm nervous if she cuts it won't look right. She instantly got mad I asked and said because she's been doing this for 50 years. I said ok, whats the price. She said $26, the I said ok can I have by Friday. She said she doesn't want to do it anymore because she was upset. She's rude, doesn't want to be asked anything and just overall ignorant. This wasn't a language barrier, she has bad customer service and a nasty attitude. She probably couldn't do it and instead of saying that, she created a problem. Sad, we allow businesses as such to operate in our neighborhood. Affordable doesn't mean you can be treated poorly.

Watch out! This place will steal your clothes. The owner Quinn Myles is unreachable and will not…read moredignify you with a callback. When I notified front counter workers of the missing garnment, they was unwilling to search for it. I've been coming here for year's and am surprised and disappointed!!!! .SHADY...

Sleeve alteration cost of $30 to be paid on delivery a month later. first attempt to get my…read moreleather jacket store said it was missing to give them a week to find. 2 weeks later returned to get my item. Store said it found it in Joliet to come back in a week. return a week later, store manager Jessie said driver did not deliver to come back in a week. I have been coming back week after week and store refused to reimburse me and never got my beloved biker leather jacket. store is running scams. consumer beware!

great and their quick plus efficient, try them and give your specific instructions. they get it…read moreright

BEWARE! I had an awful experience at Best Cleaners and want to warn anyone considering bringing…read moretheir luxury items here--DON'T. I brought in a large order including three handbags and a pair of suede Birkenstock slides. Among them was my Louis Vuitton purse with vachetta leather. I was initially told that my items would take extra time because they were being "outsourced to a leather professional." I patiently waited two weeks to pick up my items, trusting they were in the hands of someone knowledgeable. Big mistake. When I got my items back, I was absolutely horrified. My Louis Vuitton was completely ruined--its vachetta leather was darkened, burnt-looking, and destroyed. My Birkenstocks were also discolored beyond repair. When I reached out to discuss the damage, I was met with a dismissive, cold, and unapologetic response from the owner. She took zero responsibility and instead blamed the "age" of my items--as if high-quality materials suddenly burn and discolor on their own! What's even worse is that their response completely contradicts what I was originally told. If my items were truly sent to a professional, why does the owner's response sound like Best Cleaners handled them directly? Were they lying from the start? To add to the horrible customer service, the owner never called me back despite my multiple attempts to get answers. I had to continuously reach out to her, only to be met with a rude, unprofessional attitude. And if you think this was a one-time bad experience, look at their other 1-star reviews. This isn't the first time they've ruined someone's items. Pay close attention to how the owner responds to bad reviews. They act sweet and professional at first, but the moment there's an issue, their attitude flips. Instead of taking accountability, they become hostile and defensive. DO NOT trust Best Cleaners with your high-quality items. They lack the knowledge to properly clean luxury goods and will refuse to take responsibility for any damage they cause. Save yourself the frustration and go somewhere that actually knows what they're doing. Please refer to the attached photos !

My very first and last time in this establishment was horrible. When I walked in, the young man…read morerolled his eyes and walked away from the counter. I stood there for maybe 5 min and he came back. Not, can I help you or good Afternoon. He said, what. That was my que to leave. As I walked out he made a smart comment, fuck you then. I wanted to say something, but my mind said keep walking. Would never do business with customer service like that.​