Manuel The operations manager made my process so easy, fixed an issue about my membership that another location created. My process will be easier moving forward because of Manuel. Professional, thoughtful, and efficient. Clean a** car too. Soft brushes, no scratches. read more

Regarding the Miami Shores location they trick you into getting a $19 monthly membership without mentioning the recurring charges then they make it impossible to opt out. No one picks up the phone or answers emails and the web site did not allow it. I had my bank reverse the charges the first time but they keep doing but I now cannot access the members area. The car wash part is Ok. read more

I was a member of this car wash.....I was mistreated by the acting manager of this please John Anthony. Verbal abusing me as a member and as a disable person. He canceled my membership without any reason. Abusing his power and without manners acting like a tiran being sarcastic and disrespecfull a person with this characteristic is not supposed to be in charge of his actual position. read more

Hoy vine a fregar el carro al Busi B Car Wash. Lo lavé, lo limpié y todo perfecto... hasta que fui a ponerle aire a los neumáticos, un servicio que ellos mismos anuncian. Tienen una bomba para echar aire, pero resulta que la bomba hizo todo lo contrario: me sacó el aire del neumático y me dejó el carro en cero. Voy donde el dependiente y lo único que me dice es: "No, no, vete y échale aire en otro lugar." Voy al manager buscando una solución y me responde: "Eso no es problema mío, vete para otro lugar." Así, sin más. Sin disculpas, sin ayuda y sin asumir responsabilidad por un equipo que ellos mismos ofrecen como servicio. read more

Quality car wash, my car came out clean, good membership prices, and friendly staff and good location.

First time here to use a complimentary max car wash to check out a wash. Attendant at entry very pleasant and explained various car washes, promotions. Wash was very quick, after checking my car I noticed some areas which needed some manual cleaning which I did at the stations. Apparently the tire shine sprayer must have run out of product because the tires had no shine at all. Good but not great wash. read more

I'm back after my initial review when they couldn't get my membership straight and lost 3 days of my enrollment. I went back and gave them two more chances. During my second enrollment, they were closed for a week due to a "lightning strike". So out of the 30 days I paid for, they were closed for seven. I stupidly tried one more time. They have been closed three out of nine days that I've been enrolled, supposedly doing maintenance. They cheated me out of almost half a month of car washes and refused to give me a pro-rated refund for this last enrollment. I told them to cancel and keep my money, as I would never return again. Actually, I didn't even trust them to cancel and not auto-renew when the time came. These people have no clue how to run a business. Absolutely horrible. read more

Why do you guys close so early? You used to close at 8:30 now you close at 7 o'clock. Some people get off work at 7 o'clock. There's always something wrong with this location, either the vacuums don't work or your wash through does not work. In the meantime, we are still paying our monthly fees and hoping that the service improves because right now it is horrible. Please do something to correct these problems. read more

We pay $100+ dollars a month for 3 memberships. Every time we go to the one down south the air compressors are out of service. The vacuum suction is minimal and the line to get the car wash is extremely long. They put the back shield wiper tape on my paint that took the car paint off. I have told them several times not to put the tape on the car itself o it on the glass. It's a carp shoot on the service you get at this place. No wonder El Car Wash is eating your lunch. El Car wash has way more facilities to get your car wash. Stongly thinking of making the switch. And don't get me started on the Bird Road Location. Talk about a can of sardines. You can't even to a full turn into the car wash read more

Mcneal from the loading team really helped me out after i forgot to scrub the "lucky" bird poop of my lexus, he thoroughly scrubbed and rinsed it down and i just came on here to praise him. thank you brother read more

David was the front guy for the car wash. He was amazing in his customer service and interaction with me. He asked if I was good to go and if I had any questions (had a new car and not sure what buttons to push to remove auto hold). I complimented him on his service. He took his time spraying my car and did an extra spray because he found spots on my windshield that were stubborn. Busy Bee is lucky to have him. He is an asset to your Company. Great service, quality and value. read more

Honestly great service, fast , cleans my car well , and the prices is worth for what you get. Would definitely recommend compared to other car washes. read more

I went and got a full detail here paid over $150 . I got the car half ass detail and was very upset how the car left. The cupholder still had crap in it. Wax was left all over the car being wiped down too much tire shine was put on when I drove off at streaks on the car. I came back the next day spoke to a manager and they gave me a coupon to get it done again so much later I go back with the coupon and it wasn't valid there. They said that I can't use. It spoke to a manager and it seemed like I was just in infinite circle bullshit read more

I used to love coming here but not anymore. The manager or supervisor whatever he is came at me yelling saying to not park at the zones where you get interior detailed after an employee told me it was ok to park there to quickly dry my vehicle after receiving a wash. Who ever this manager was today this afternoon, don't come yelling and demanding at people because you'll lose customers quick. I don't care if you're having a bad day, that is no way to speak to people nonetheless your customers paying to keep your company running. read more

Things never work. El car wash doesn't have these problems. Won't be back even if I'm in the area. For a manager that sees this: - vacuums never have enough pressure to pick up loose sand on my mats. - today, the car wash was closed??? Lol what? Come ON read more

First and last time. The entrance is kind of confusing, and if you've never been here, there's no one to tell you where to go. It was almost impossible to find someone to help me just to tell me where to put my car. Horrible customer service. Definitely do not recommend. I also thought they actually physically washed your car, but it's the same drive-through. You could find out 711 for a fraction of the price. read more

The best. Convenient. So happy to find this carwash. The carwash near Dadeland closed. So I asked around, and Busy Bee was heartily recommended. read more

Car wash tunnel was broken the day my husband and I came for a car detail and essentially paid $100 to have the inside of our car vacuum and "washed". When we returned to get the exterior wash, some tiny white guy with braids and glasses stating his name was Joshua stated he would have to talk to the "big boss" because it had been 4 months since we paid for the service we never received! We weren't asking for a refund, mind you, we were asking for what we paid for and never received. Ended up getting the wash, but the experience was unnecessarily stressful for the crappy service and wash we received. read more

A manager named Tyrone held me hostage at this location. He is a tall, Large, fair-skinned Black man with an Afro. I come to this location some days to wash my car and other days to vacuum it. Today, I came to vacuum. Unlike usual, they closed the exit that I typically use to bypass getting my car washed. One of the workers informed me that they no longer offer free vacuuming without a wash, which I had no idea about. He called Tyrone to let me out. When I pulled up to be let out, Tyrone began to antagonize me and prevented me from leaving. Due to his unprofessional behavior and refusal to let me go, I went inside to ask a supervisor for help. I had just received a call saying my child is in the hospital, and it's frustrating to deal with someone like him in this situation. I will be escalating this issue to my attorney. I am a paralegal myself and work at a law firm, so I will be addressing this matter. Thanks for no help at all, Tyrone! read more

The lot is busy and the process was a little confusing as a first timer. You pull in and drive straight back where you pay for the kind of wash you want first. You can get exterior only or exterior and interior. They have different price packages. I got the 65$ package. Then you drive through the actual car wash where you stay in your car with it in neutral. The actual wash tunnel was good with soft strips that help wash the car instead of the scrubbers that can scratch. Then you can exit right onto Dixie to leave or you can turn left to the covered bays where an attendant ushers you to an open one and they do the rest. The interior part took about 40 minutes with the person cleaning, vacuuming, washing, glass cleaner, tire shine, and even taking out the weather tech mats to scrub them. If you don't want to pay for interior, they do have an area for self vacuuming on the other side. The lot can get a little tight when the lanes are packed with some tight corners but I was able to navigate ok in an SUV. There is a small covered area with vending machines and some concrete benches under a decent amount of shady trees while you wait. I do wish there was an indoor air conditioned waiting area. You can pay with credit or cash. I liked that the person cleaning my car was very polite and professional. read more

Busy Bee Car Wash - Car bays where interior is cleaned by attendant after going through the car wash tunnel. You can also purchase exterior only. - Car Wash Near Me - Miami, Florida

There machine cleaned my car just fine but there roller system scratched up my rims. Then they make a show of saying they will try to get it repaired for you just to later say they aren't responsible for the damage, even went so far as to show me a grainy as video and saying they weren't damaged when I left the wash. (You can still see the damage on the video) so if you like your car or just have have nice wheels just wash the car yourself. Don't let a $20 wash cost you 500 in repairs. read more

I will never be back to this place, I'm not the type of person to argue, but I was just done paying almost $60 on $35 interior cleaning and $15 for exterior. Both were poorly done; When I received my car the Matts where on top of my seats, they didn't even bother to put them back, I know I'm not the only person who eats while driving "sometimes", I still had fries in the bottom of my seats, trash whatever. The person who cleaned my car still had the audacity to stand by me to wait for a tip, but not so much his fault when there's was a supervisor "supervising" his work! My car was still dirty, I should've saved my money and do a little cleaning myself. I actually expected much better from this place. Not convenient, not worth the money. DO NOT SPEND YOUR MONEY HERE! Same amount of time you can spend somewhere else and I'm sure I'll be about half what you pay! Very bad job! read more

Busy Bee Car Wash - Dirty seats - Car Wash Near Me - Miami, Florida

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With the vacuums, you have to go over the same area at least two to three times for a clean carpet.

Great place for a quick wash. I love the free vacuums and the staff has always been friendly when I've gone.

Charged my card $29.99 more than they should have on my second month of membership. When I tried to get a refund they charged me an additional $7.91. After 10 days, 3 phone calls, a chat and 2 emails they have refunded me all but the $7.91. Their bookkeeper called me and was so rude she even hung up on me. Customer service is abysmal. They should be ashamed. Best go to El Car Wash instead... read more

They kept my credit card information. I have not been there since Last Summer and they are charging me washes. I live in Ft Lauderdale. Check you statements. read more

They did such a wonderful job on my car. They made purchasing the monthly pass very easy and understandable. Travis did an excellent job, fast but clean. Tyrone was very helpful from start to finish. Thanks guys for a great easy experience. read more

Busy Bee Car Wash - Cleaned it detailed. - Car Wash Near Me - Miami, Florida

Car wash is good for basic wash but if you purchase wheels cleaning or tire shine you will not get it at bird road location and the staff is not friendly read more

Half of the machines are not working employees are not working. Good luck if you have help because there are dealing with other situation that or not work related Do not recommend coming over here you'll get charged with something that you don't even want it. read more

I bought the fast pass to wash my car whenever it gets dirty. I Pat 40 dollars a month and the told me I have to wash it first before washing it at their car wash because it is too dirty. Isn't a car wash meant to wash a dirty car??? It wasn't event that dirty. If they want to wash clean cars then what is the point. I am very disappointed. read more

I use to love coming to busy bee when the lowest price started at 5 bucks. they've raised their prices way too high.

Got my two cars washed here for the first time today. I've gone to many places before but this is my favorite, took longer than the other places but that's because they are thorough. Tashaun cleaned my interior and washed the outside even after it went through the wash because my car was filthy. He did such an amazing job, my car looks like it just came off the lot. He went over surfaces like three times and got into every nook and cranny just to be sure it was done nicely. Will definitely be going back. read more

Love this car wash, since I've moved here from Wisconsin they're always friendly and do a great job. Yesterday I decided to start with one of their monthly plans and my car stopped working. Everyone was super nice and helpful with moving my car out of the way and also helping push it onto the tow truck. Can't wait until my car's fixed to come back and get her washed. Thanks again guys! read more

Busy Bee Car Wash - Car Wash Near Me - Miami, Florida

Im súper happy with one of the employees. His name is tyshawn. My car was in terrible condition and he was very detailed. My car looks like brand new! read more

DONT'T TRUST THE AUTOMATIC CONVEYOR BELT THAT PULLS THE CAR. I've been a customer for as long as I can remember. It gets busy on Saturdays. The car wash end up being a long wait. 2 cars almost crashed and another 2 did bump into each other inside the car wash. All cars were honking their horns for employees attention which came way too late. All of this was the result of another two cars pulling out and not being able to get onto US1 combined with them not realizing to pull to the side. I told the manager they need to have someone at the exit to tell drivers to move to the side so it doesn't happens. He got mad, shrugged it off and said it's impossible and can't happen because it will stop automatically. Definitely not true! My car was being pushed into the the car in front of me. And the other cars had to get out and check for damage. In the past I've also experienced getting the low price car wash when I've paid for a higher priced one. So check the light before entering so make sure it didn't end up out of sequence. read more

Im extremely pleased with the customer service at busy bee. I've been coming here for years and about a month ago I got the fast pass. Which I love because I pay monthly and go by as many times as I want and keep my car clean which is wonderful. I did however had a little issue with my fast pass sticker and the inability of the machine that reads it, so I brought it up to the staff and the manager and let me say that I am beyond please with the level of service at busy bee.. exceptional service.. the manager named Angel was great, he took care of us immediately and got us another sticker and even went above and beyond and gave us another wash with the honey coat, it might sound silly but the actions of the staff and the manager at busy bee exemplified what great customer service is and that they love their customers. And for that I will continue doing business here and referring friends and family because quite honestly they deserve it, Great job Angel, hopefully the owners will read this and give this man a raise or bonus because he was outstanding! read more

Busy Bee Car Wash - Honey coat - Car Wash Near Me - Miami, Florida

Look at this bs! I paid $154 for a exterior detail, wax, interior cleaning and I kid you not this was AT BEST $70 results (I'm being super generous here) . This comes off with my NAIL. When I picked up my car, the young man said "they're scratches" and that they "don't come off". This is not even mediocre work. I even tipped cause I genuinely felt bad that they work outside all day in this heat. $174 in the TRASH. Don't waste your time coming here. read more

Busy Bee Car Wash - A bs job. - Car Wash Near Me - Miami, Florida

The car cleaning proved to be satisfactory. Unfortunately, my pipe was stolen from the cars door. Thanks a lot.

My car was still dirty after the wash at the south Dade location. The machine is also very rough on your car. The car wash did not wash my car properly and when asked for a refund they would not give me my money back. Management is rude and does not car about their customers. Do not waste your money or time. read more

Why do I have to constantly ask for the full service that I pay for at busy bee? I was a some what regular for about 2 years it was mainly out of convenience and price. Then I became a monthly member for almost a year. Then I stopped going for almost 1 year ago because of lack of service. They always had 2 people spraying down the vehicles on both sides as you enter. Over a year they only have one. I called and asked why, they said because they are busy and short staffed. And they stated to me to " just request the " team member" to spay on both sides" when you are entering the car wash. Well that really doesn't work. Most the time they just ignore you. And I work my whole adult life in customer service industry, so I do believe I know how to talk to people properly. So it can not be the way I ask. I finally went and wanted to give them another try. And it was by far the worst experience I had at busy bee. I politely asked for both sides of my car to be sprayed down on both sides. First the gentleman seemed to ignore me. I repeated myself for the second time. At that point he pulled down his mask walked up to my car and asked me "how my day was going" I pulled up my mask and responded "it going well. How is yours?" He did not respond and I asked him again if they could spray both sides of my car. He walked away from me, as my car moved forward on the rack. Needless to say the man never asked the other guy to spray both sides of my car. I called to complain about this and all I got was a answering machine. It stated to leave a message and a call would be returned with in 24 hours. Several days passed and no return call. So I'll say I won't be returning. I think I'll go a bit farther north on US1 to get a proper car wash, with the full services that you pay for, with a much more pleasant experience. I never planned on writing a review, just not worth it. But I just went to the other car wash and I got what I paid for, not a portion like at busy bee, or I have to ask to get the full service that I pay for, like at busy bee read more