My wedding was this last Saturday and I contracted with another vendor back in March for tents, tables, lawn games etc. On June 10th she emailed me saying she could not provide the tent because the permitting process involved too many barriers (but this is what your business does, right?). I called the chief inspector and learned that the permitting process contained none of the steps she claimed. I was confused, but convinced her to try and get the permit and she did. Five days before my wedding she took the final payment and THEN informed me she had subcontracted with another tent company....that didn't have the type of tent we were promised. I took about two half-days of work trying to find a tent company at the last minute that had what we wanted and had been promised. Peterson recommended I call Busy Bee. I got ahold of Sal Longo and he made everything come together in three days. He arranged for delivery and pickup, he redid the permits, he added my venue as additional insured and provided the venue with Certificates on Insurance, AND at the last minute when the forecast looked bad, he added a second tent for us with no fuss whatsoever. Lo and behold, the other vendor completely no-showed with everything else making our wedding an exercise in the legalese of contract and consumer protection law. The day of the wedding Sal and Kiely attempted to even get us tables, linens and lights that weren't coming from another company. We ended up getting them elsewhere that had them ready to go, but I trust they would have found a way to get them to us if it was possible. I called them in the middle of the process and said "Taylor rental can get them here by 1:30, should I do that or do you think you can do it?" And Kiely said "If they've got it go for it, we are scrambling for you but I'm just not sure we have enough of what you need." To me, this is the sign of great people - they tell you to take care of your needs even when it means they lose a little extra business they've already worked for. After this experience I never want to throw a big party again, but if I do they'll be my first call. read more

Greatly disappointed to say the least. I paid $650 (including travel and set up fee) for my daughters 10th birthday to hire this company for a waterslide in my backyard. The slide was half deflated within an hour and two children for a huge 6 inch cut/gash from something poking out from the slide (that was likely one of the SEVEN patches that were attached to the faulty slide.) I called and talked to staff (who said management would call me back) no one called back after several attempts. I emailed too. They blocked my email. I am disgusted with how incredibly horrendous this company is doing business. read more

Busy Bee Jumpers - Party Equipment Rentals Near Me - Whitman, Massachusetts

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Can't say enough about Busy Bee Jumpers. We get a bouncy house every year for St Patricks Day and being on the parade route it's so important to hire a reliable team. Not having to worry about a vendor showing up and being on time makes the day much more enjoyable. Process start to finish is seamless. Sal and his team are gold! read more

They delivered a day early at no extra charge because it helped them with their schedule so that was awesome! The guys who delivered it were professional and nice. Once set up they put sanitizer on it and I liked that. The slide was a huge hit. read more

Busy Bee Jumpers - Party Equipment Rentals Near Me - Whitman, Massachusetts

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I ordered a splash set for my daughter's end of the year party. The Busy Bee Jumpers staff is VERY VERY nice, and responds to all questions (even the small matter) very very quickly. The equipment was set up one day prior to the party. At night I observed a "water leaking" and sent an email to the company. One person emailed me very quickly and told me to turn down my faucet a little bit. And the problem is resolved! The next morning the people who mowed my lawn disconnected all electricity and water pipes. I was nervous and called the customer service. The lady was extremely nice, and asked the technician to come to my house very quickly! The party was extremely successful! My daughter and her friends were so happy! I also invited kids in my neighborhood to have fun too. Thanks very much! I will definitely come back in the future, and recommend to my friends too! read more

Loved the professionalism ! I had a party get postponed due to weather and Busy Bee made it so smooth to move my delivery date. They came in swiftly, set up and made everything very worry-free. read more

I have rented from this company on two different occasions for a school event. First time was the snow cone truck which was well worth the money. The second was for a bounce house and an obstacle course. Someone is always there to answer your call with any questions and concerns and they are very accommodating to your specific event needs. I chose busybee in the end because of this and the fact. Also a major factor is their website was very easy to navigate with prices and options clearly displayed. read more

Busy Bee Jumpers - Obstacle course bouncer - Party Equipment Rentals Near Me - Whitman, Massachusetts

I decided last minute to get a bounce house and Busy Bee was super accommodating. Many party rental places do not deliver on Sundays but they do. I'm really satisfied with the service and price. read more

Busy Bee Jumpers - Party Equipment Rentals Near Me - Whitman, Massachusetts

We rented a popcorn machine for a fundraising walk from Busy Bee. I gave four stars only because the popcorn was expired however no one complained and tasted fine to everyone else. It was delivered and picked up in a timely manner it was clean and I'll directions were there for easy assemblyOverall it was a great rental I will be doing it again this year for fundraising walk read more

we had a waterslide - they delivered it early and picked it up seamlessly and it was awesome! Great company great experience!

The Mickey jumpy house we rented was the highlight of my son's birthday. Busy bee was proactive with their busy schedule and delivered the bouncy house a day ahead of the party and didn't charge us the extra day. There was a slight mishap during the removal process but the owner Jimmy was super professional and handled it the right way. He even personally called me back to apologize for it. A true business owner and will be referring future business and plan to rent again for future parties. Thanks Jimmy!! read more

We've rented from Busy Bee for several years without any issues...they always deliver early, their drivers are courteous, the company is prompt in their communications, we never had any issue. We recently ran into an issue with a bounce house we rented, and Sal was super quick to rectify the problem. Lessons in exceptional client experience can be gained from interfacing with Sal at Busy Bee. Won't go into details on the problem....let's just say that if you have a problem, you want the vendor to fix it quickly without any fuss. So kudos to Sal and team...I will be renting from Busy Bee again! read more

We rented the Mickey Mouse Clubhouse bounce house for my daughter's birthday party last summer and it was a HUGE hit. We couldn't get her out of it the entire day! The service was great - it arrived and was picked up on time. The only minor problem we ran into was that the strap that kept the net over the entrance of was broken so we had to keep an extra close eye on the kids to make sure they didn't come tumbling out while jumping around. It posed a bit of a safety hazard, but seemed like something the company could easily fix for future rentals. We'll definitely be renting from you guys again! read more

Overall - this was a great experience for a special 6 year old! The house was reasonably priced, and although the Frozen banner was unavailable, the Disney princesses were a hit. The set-up was on-time and done quite well. The house itself was very clean and inflated perfectly - in the past I have seen bouncy houses that seemed to have air leaks - none of that here! I was also satisfied with the communications leading up to the party and following the party. I recommend Busy Bee to anyone looking for a bouncy house. read more

This is an A+ operation. I did a lot of looking around to rent a large waterslide for a party. They always answer the phones, return phone calls and are super fast with emails. They showed up right on time to set up. Their prices are better than some of their competitors. I would highly recommend them. We will be using them for our next party. read more

Just finished our second Memorial Day party using Busy Bee and it was perfect. These guys are on the ball, reasonably priced with amazing customer service from beginning to end. We had such a great experience and can't wait to do it again next year. read more

We rented a bouncy house for our neighborhood block party on the 4th of July. Busy Bee delivered it on the 3rd, I believe because they were closed on the 4th, so it was great that we had it for almost 48 hours for the price of one day's rental! The guys who delivered it were very nice. My only complaint was that the bouncy house smelled a little weird, like it had been stored while it was wet and never properly dried. Other than that, we were happy and would rent from Busy Bee again! read more

I have used busybee a few times now over the last few years. Each time I've received the best customer service and Everyone from the person answering phones to the persons delivering the rental are polite and make you feel like a vip customer. I recently had a little hiccup where my rental was just a bit dirty (in the crevices, nothing easy to see) and within a 30 second phone call they went above and beyond to make it right. No finger pointing no debating the matter. I will continue to refer friends and family to them and use them myself. read more

What can I say , they never fail me ! I've been renting from this place for about 3yrs now . Very fast setup , nice employees , and we had it more than 24hrs ! I will continue to rent from Busy Bee Jumpers . I have yet to have a bad experience with them . My only thing would be I wish they would accept pre-paid debit cards , but I will not take away a star for that . Can't wait to rent from them again . This year we only did the combo bounce house . Usually we get the popcorn machine , cotton candy machine , and slush machine . I haven't found anything better than Busy Bee Jumpers yet . So until then , I'll continue to do business with them . read more

Busy Bee Jumpers - What can I say , they never fail me ! Fast setup , very nice gentlemen. - Party Equipment Rentals Near Me - Whitman, Massachusetts

I recently ordered a jump house and a few buffet tables for my sons birthday party. The equipment was clean, delivered on time and set up quickly. I found the prices to be very fair and the cancellation policy definitely put my mind at ease. I would absolutely rent from them again! read more

This company was fabulous to deal with. They arrived early and they set up perfectly. Their equipment and rental products were outstanding!Every single person we dealt with was wonderful. They answer questions so quickly I would use them and would recommend them 110%. Their prices were fabulous and they were extremely reliable and dependable! Outstanding Company. read more

Good products and great customer service. Flexible cancellation policies (due to weather). I plan to rent from them again.

they tell you to call them even if your area is not on the map, my town is on the map just a little after taunton and they said they can't do it. So don't bother to call them if your not in the colored delivery area. I don't know why they tell you to call them. They Suck!!!! I would have given it no stars but i have to put one at least. read more

We have rented Busy Bee Jumpers for well over a decade. The team works hard to safely install the units and give advice regarding usage. Lots of selection for all kids to enjoy. They are great for arranging last minute options too, and on more than one occasion we have rented one for no special occasion and the price worked to make it an affordable weekend of fun. read more

Where to begin? I had a Sunday delivery for a bouncy castle combo with a slide. I was at Church when they delivered it, so i couldnt inspect it until later. It was full of water!, dirty water, not cleaned at all, the smell of mildew was pretty bad. I was furious! (mind you, after church service geesh). I call the driver immediately, he said there's nothing i can do call the office. I did, Denise was very accomodated, she said dont worry i'll replace it immediately, she apologize and said because of the rain yesterday they were wet.(OKAY, clean it, dry it before renting it to someone else). They did replace it with another wet one, but they wiped it clean with a dirty towel. Hey at that point i gave up, at least the kids were able to jump. People they dont clean the castles, its NOT SANITIZED or else i wouldnt had any issues from the beginning. They are pretty nice people, unfortunately the castle are not cleaned thoroughly. read more

we rented from his company recently. They were more than happy to take our check from us at set-up before the kids even had an opportunity to test it out. After an hour of bouncing, the jumper deflated on 8 kids!!! Terrified, we (adults) ran in and to get the kids out, some of whom where screaming with fright. We had 2 adults at the front of the jumper at all times supervising the kids, its a rule we set out from the beginning of the party due to some of the kids being so small. I called the emergency line and when a guy came out to check out the jumper, he neglected to ask for the OWNER of the house and instead took the word of a guest that it was back up and running. It was temporarily up and running due to DUCT TAPE. A man with an awful attitude then called me 2 days later to say obviously one of the kids had hit a button to defalte it. Absolutely not, because it was monitored every minute. It deflated again a couple of hours later and overall the kids barely got to use it. The guy who came out to check it said he 'checked it out.' which means he SAW the temporary duct tape wrapped around the hose and decided that was fine?? He should have told everyone to get off it and re-hooked it safely. Not a good memory for us and we certainly wont be recommending this company because their attitude is appalling, offensive and greedy. read more