Absolutely freaken horrible. Was tracking my package thru ups and could watch your driver and track…read morehis ass, drive near me house 5 times than drive back to axis drive Latham. I wa supposed to get a package Saturday but I guess yall can hire lazy workers huh ?

The more expensive UPS gets the worse their service is. They dont pick up and they drop off at the…read morewromg address

This place is terrible. It's a dump. Employees throw packages in full sight of customers…read more I wouldn't support this place if it were the only place around. AVOID AT ALL COSTS

Line was long at 9:30 a.m. The woman in front was very busy and very nice. She went to get help in…read morethe back. Man comes out. He really reeked of marijuana. It was so strong, and not in a good way. I was nauseous for a couple of hours.

I really only come here to return Amazon items - and for that it has been easy and positive. Or I…read morehave purchase postage online and am dropping off my box. So then it's really just handing off my items to the employee and getting a receipt. I do like that it's close by as a shipping option when needed.

Extremely efficient, respectful and very aware of the diverse return protocols of many on line…read morevendors. The staff is considerate of overloaded customers and the disabled. The Manager is a problem solver, courteous and amicable even when circumstances would prove stressful to others.

Printing, scanning, faxing, shipping, pickup and more all in one location…read more If you're like me, your home printer is always out of ink when you need it because it sits unused and the ink dries up over time. When you need it the most it won't work but luckily FedEx Office Print & Ship Center has several machines which always seem to be ready for use as soon as I walked through the door. On my most recent stop in I needed to print a form, fill it out and the email a scanned copy of it to an insurance provider. I was able to do all of that from the kiosk for less than $2 which is way better than another $40 ink cartridge only to find out my printer still won't print. I've done some Amazon returns here before. They printed a label from my email and as a courtesy finished taping up the box for me during my last visit. They have a ton of business supplies, so it's great if you're in town for business and left something behind they are conveniently located near the airport and all the hotels on Wolf road.

I have fabulously experience at this location. I needed something shipped. Quit that I already had…read morea package. It wasn't cheap, that they got me in and out of there quickly This is a big location with lots of services offered. Staff was super nice. Had a much better experience to your I did at another local shipping place (UPS)

we were so upset when we arrived last monday 7/13/26 and saw the condition of this place. the…read morebuilding looks nice from the outside and it is beside an apartment complex that appeared to be lively and in good shape--so we were shocked at how unsafe we felt inside the self storage, both in terms of leaving our belongings in the building for any amount of time, but also for our personal safety. we had rented the unit based on these reviews that said no one was even able to access the upper floors without management letting them up. instead we arrived (with our four-man moving crew and 30 ft truck full of our belongings) to find the "coded" gate totally open to the road, zero staff on site during business hours, and every single outer door unlocked. the elevator was fully broken, trash was piled in vacant units with their doors wide open, a transient was smoking (not weed) out of a clear glass pipe on the third level, with his liquor bottles and garbage spread out across the floor and music blasting like he felt completely at home. we decided that even though we had no other place to take our stuff and the movers needed to leave, under no circumstance could we stay one minute longer here. a bright spot in our awful day was how responsive the StoragePro corporate team (who are based on the west coast) were to us when we couldn't get anyone on the phone at albany-menands and then arrived with our whole moving crew to an empty office and all the rest of it. those kind folks did refund us our money after we filed a report about all this, but i still feel compelled to share this experience with anyone researching safe storage options, since the existing reviews on here do not accurately reflect the current state of this facility. my husband did later have a phone call with the person who was out that day with a family emergency, and while i understand that emergencies arise, that still does not change the reality of the physical state of the facility or its total lack of security and oversight. we consider it a blessing that everything worked out the way it did and we were able to see the true state of affairs, rather than foolishly leaving our things there.

I'll be relocating soon and just did a quick search of storage facilities. I had a chance to stop…read morein to The Albany Menands storage, the two women that were in the office were really helpful wonderful. I'll be making a reservation soon.

I am not a business. I needed to ship multiple boxes containing research books to Europe. FedEx…read moremade it easy. They filled out the paperwork, asked all the questions that could have tripped me up going through customs. There's a reason I depend on them.

Organized a $1,500 move from a 2 bedroom to a house. Set the move up 2+ months in advance. Spoke…read morewith Tony about 3 times re: various things such as, updating the inventory list and date for move. Super unprofessional and unreliable. I had to call back because the new quote hadn't been sent to my email. Called and confirmed with Tony again and had the quote sent to my email and I signed it. No phone calls to confirm. Movers didn't show up the day of the move after getting the permits for no parking, arranging time off of work and family members to help. Don't waste your time on this company, you'll be running around doing it all on your own anyway.

Don's was my first call to do a "military" move, I've not a regret. Super happy, super-duper…read moregrateful and just very appreciative of all the guys, from Dylan, Glenn, Manny, Snoop and the other guys whose names, I'm sorry, I don't recall. They were all very pleasant, polite, professional and hard working. They packed about 200 boxes that I never could at this age. Not cheap, but really worth every dime. Manny even came back today to finish something up weeks later. An old lady says thank you to all. Happy Holiday's