The crew of 2 arrived as scheduled, I would add their names but they never introduced themselves,…read morenot even a hello when they walked in. What was really shocking was that they didn't put paper booties on over their shoes. Or in the case of one technician, enormous combat boots. They repeatedly walked in and out of the cleaned rooms in their street shoes/boots. They didn't put anything under the legs on furniture that wasn't being moved. Nor did they put any type of covering on the hardwood floor between the front door and rooms being cleaned. The distance of about 20 feet. As far as carpet, the cleaning was satisfactory. We have animal stains that they diligently tried to remove but were unsuccessful. These were old stains so I can't fault them. There are too many carpet cleaning companies in Lexington, I can't recommend this company to anyone.

Great job and really made sure it was done right! Took care of my parents basement that our family…read moredog had #1 all over, looked so amazing afterwards like new carpet and the smell is completely gone. Flexible scheduling and fit me in after the holidays. Thank so much guys, highly recommended!

Very nice people but their process does NOT clean your rugs. Only the surface…read more We had two runners to clean. I was a little concerned that their equipment only vibrated the surface with a small amount of fluid. Then the ran a cotton cloth over the right remove the moisture. Colors were uneven but thought I'd wait until it dried. Just tried a hand held Bissell carpet-furniture cleaner on it and the water is dark brown! They did little more than the vibrating brush of a vacuum cleaner. Absolute waste of money!!

I have never had such friendly and professional ladies and gentlemen, explain how they treat your…read morecarpet with their new system! The old system saturate your carpet and pad with water they do not use that system! They use a system that actually helps the dirt come up out of the carpet, and as you sweep your carpet more and more comes up! The carpet looked phenomenal so clean and smelled wonderful! I will definitely recommend them to friends and family! I wish this company many blessings they really made me HAPPY and my home clean!

Had home cleaned today. Both young men were very nice. Lead was a little more rough with older…read morefurniture and actually after whipping a book case out from the wall I noticed he had pulled a vertical rail loose. I told him I would address needed repairs went to garage to get a rubber mallet. Returned and he said he fixed it. I checked and showed him he crushed pins by forcing. I need to put some more time in it tomorrow after the carpet dries. Then I observed his cleaning in the family room. Once again it's my opinion but slamming the the wand into the baseboards lent to the impression that speed creates a cavalier attitude as to customer's belongings. I don't think I am being harsh as prior to arrival my wife and I had moved almost complete furnishings to make the process easier. Josh can call when he returns from Alabama if he wishes.

We had coit come to our house on June the 8th and clean out our ducts and they did a great job it…read morehas almost been a week and I don't have to dust my furniture every other day like before there was so much dirt that came out of the ducts that's why we were having so much dust everywhere they had not been cleaned since we lived here and we didn't know when the heating and air system was installed so I knew it needed to be cleaned. I would highly recommend coit they do a great job and the technician was very friendly and the staff I spoke with was also very helpful especially Nickie. Thank You Coit for a great job. Lisa Withers

Believe the hype. Nils came on time (early actually) walked the floors and gave me a quote on the…read morespot. He includes a 25% discount for new customers as well! And if I understand him correctly that's the same price he gives you if you ever have him come back a year or two later for a re-do. I don't think anyone offers that anymore to anyone. Within 2.5 hours our tile floors (and the very dirty grout) were cleaned and sealed. Sparkling really. Came back 2 days later for some touch up as the last thing he said to us was if there is anything we didn't like or wanted fixed to just call, that he stands behind his work 100% and it is so true... my wife says it's the best money we've spent in a long time! Can't thank you enough for a professional job. He even moves the furniture for god sakes! Very happy customers. Call Nils now!

My carpet is quality but 10 yrs old! I thought I'd have to replace it! First carpet cleaner 3yrs…read moreago turned my teal carpet dusty brown!!! Nils came on time! Educated, told me my guest house carpet needed stretching before cleaning or it would ruin carpet! Cleaned my house! I AM IN TOTAL SHOCK! got out dirty stains, food spot, walkways. I live with lots of exterior dirt! My carpets truly look teal & new!! You can't tell the walkway from the new carpet under couch!!! Truly amazing!!! I'm very impressed and it takes a lot to do that to me!! I'm telling everyone I know! Thank you!

Stanley Steemer came to clean my carpets yesterday and boy, did they do a great job! Jason was…read morelovely. He was so thorough and moved all my furniture. He goes above and beyond. My carpet looks great and I would highly recommend Stanley Steemer and request Jason!

STANLEY STEEMER in Lexington KY came to clean our air ducts on Monday 6/30. We paid them around…read more$500. When they came our heat pump was working perfectly and since they left we have no air circulating to the main floor of our home. The technicians have been back twice trying to repair it but no improvement. We also had 2 separate licensed HVAC repairmen come and both told us that the fins on our air handler system had been damaged preventing air flow. We have been passed around for 10 days now trying to get this taken care of and this morning we were told that they are not responsible and that they did not do the damage thus it's our problem. Since they are the only ones who have been INSIDE our heat pump it's irresponsible for them to not admit the mistake and make it right. We were instructed to contact the corporate office which we did and she forwarded the matter to the insurance company for a potential resolution but this damage is going to cost approximately $8900 -11,000 per the estimates. They have now been so kind to offer us $1,000 to settle it. Now we will be filing a law suit against them just to get back where we were when they came. Beware if you let Stanley STEEMER done to your home. They DO NOT stand being their work and the damage they cause! Don't do it. Feel free to message me if I can give you info about our experience with this company.

Wildcat carpet cleaning came to my house today and cleaned four love seats that recline, that are…read more16 years old. Never had them professionally cleaned before, they did a fantastic job.. They look brand new plus they did eight Parson chairs in my dining room that were 20/25 years old, cream colored. They also look brand new very impressed with the job and the results. I will definitely recommend them to anyone I know and would do it again in a heartbeat.. I'm kind of a clean freak and they removed old stains and the spot cleaning marks that I tried to do myself. Extremely professional and personable. 10 stars

Done a great job cleaning my carpets very nice workers Jackson and his helper will use this company…read moreagain when I need them

We had Superior Carpet Cleaning come by yesterday. We had four rooms cleaned and two couches. He…read morearrived within minutes of the appointment. I try and stay out of the way of them and the hoses related to this kind of work. It was our first time cleaning the four rooms. We are dealing with two different types and colors of carpet here. They all turned out beautifully. Superior is efficient and moves through the house quickly even though the hoses have to be cumbersome. A friendly attitude makes getting questions answered easy. They work in jeans and shirts with the company name on them. They service multiple counties , so if you don't live in Richmond you should consider giving them a call. I will have them back to clean for me.

Superior did a great job!!!! Surprised that the spots on the living room carpet came out so well…read more Thought the spots were faded out from some meds used on our dog's hot spot followed by him rolling around on the carpet. All gone! Looks amazing! The guys that came out were professional,helpful and friendly.

The owner, Ashley, and his father visited my home this morning to clean my carpeting and shower…read morestall. I could not have been more pleased. From our first email communication, Ashley was prompt in responding and thoroughly professional. He kept me posted on their arrival time. I will become a repeat customer.

Always professional and friendly. Very reasonable price. Used to be UBER…read moreClean. Leaves the carpet so clean and barely damp. Highly recommend. Mary M