Great job and courteous employee Would not use anybody else. They removed some tough stains read more

New Life came to the assisted living facility to clean a reclining chair for my elderly mother. They were very accommodating as the chair was taken outside to be cleaned. They did an excellent job for a very reasonable rate. I have used them personally for carpet cleaning for many years and have always been a very satisfied customer. I highly recommend their upholstery and carpet cleaning. Thank you very much! read more

I recently rented a property and it had the overwhelming smell of cat urine, plus was just disturbing to look at. But the rent is cheap. However, my landlord used New Life carpet cleaner service after I voiced my concerns and the fact that I already have lung disease, I can't be smelling cat urine and who wants to!! Mickey serviced our apartment and if I could give him 10 stars, I definitely would!!! He was in and out in 30 minutes ( 2 bedroom and living room plus small hallway.) They not only look simply amazing and like new carpet but the smell is GONE!! I couldn't be happier with the results and highly recommend this company for your carpet or upholstery cleaning needs! read more

My husband and I took in two braided rugs for new life to clean. They indeed came back with new life. Very professional and wonderful people to work with. read more

I've used New Life Cleaners for years. They have always been professional and timely. I have referred clients to them for years. They often times clean carpets of homes before I list them. Mark sears is the owner and continues to go over and above for my clients and me. read more

I was referred to this company through a co-worker and I am sorry that I did. The customer service ladies were terribly rude...hmmm I believe Brittany and Stephanie...terrible terrible customer service skills and big liars... I was threaten and sworn at. I would never deal with New Light services again. However, I must admit the guys that come out are pretty nice and friendly. But thanks to Stephanie and Brittany .... I won't be back... read more

I have used this company over 9 years. They were great at first- always took extra time and my carpets were cleaner than when other places had cleaned. But in 2014 had them come to a new house that has much less carpet. I had some bedrooms cleaned just because they were coming. The main reason they were coming my puppy chewed an ink pem and left a stain. I had blotted and gotten a lot but still the stain lingered. New Life with just one worker came. He got the stain out but it reemerged within 24 hours. The rest of the job was fine not wonderful, When I called to see if someone could take a stab at it again the answer was no not without paying for whole new visit. I had some stairs that could be cleaned but we're not enough to reach the minimum number I think $75. No one tried to help or even called me back. I emailed the New Life website and no one responded. It would have been nice to think they appreciate their customers particularly one over 9 yeas. Oh well, plenty of other companies!! read more

ABSOLUTELY DO NOT RENT FROM THESE PEOPLE! First of all, the original lady (Kristina) didn't want to let me move in because I shared with her that I was planning to do foster care for an INFANT and she didn't want children bothering downstairs tenants. I should have reported them then! She let me move in and I was without problem. Then, they did not clear snow during the winter storms and I got threatening notes on my door about my dog going to the bathroom. I took care of the problem but got another note while I was out of state! THEN, I was off work for 6 weeks due to a flare up of a medical disability. I received temporary emergency financial assistance for my rent and bills and the landlord went off on me demanding a doctor's note and did not want to accept my rent money because she said she despises people on Section 8 because she pays her taxes. First of all, that is very derogatory to say and it wasn't even Section 8. I had to get a note from the missions agency stating that it wasn't Section 8 for her to even take it, but when I did not furnish a doctors note (because it is not my landlords business) she threatened to evict me saying she was going to give me a 30 days notice. First of all, I lived alone and worked two jobs. My apartment stayed in good condition and I WAS NEVER late on my rent even when I received the assistance. I am a wonderful tenant! I don't even have guests over at my place I had 2-3 visitors the entire time I lived there. When she (Britney) told me she was giving me a 30 days notice, I just said I would move out peacefully and she said okay and to bring my notice to vacate. I brought my notice to vacate and she signed it and was nice at that time. She said during the move out inspection she could just give me my deposit back in person instead of having to mail it. I had a family member do my move out inspection because I was not available, and it was signed off as okay. It just said a little extra floor cleaning was needed. I have pictures of the whole unit. When I called about my deposit, Britney said I broke the lease! I brought up her threats to evict me and she acted like that never happened and handed the phone off to the receptionist. They said it was up to the owner but REFUSED to give me his information. Every business is required to furnish this type of information and they would not. I looked it up online to find that the owner is Mark Sears. The receptionist (Rea) called me back and was very disrespectful and suddenly wanted to make all these allegations about my deposit. She said the carpet needed replacing (first of all, theyre a CARPET CLEANING COMPANY. it costs them nothing to replace carpets and I was told this was a standard procedure they do for all their units even if someone moves out in a week. secondly they just cleaned my carpets last month for free they called me and offered to clean my carpets and I had the living room gated off and the 2nd bedroom closed and other than the master bedroom the rest of the place had tile so my carpets were in pristine condition. thirdly during my move out inspection there was no mention of needing to replace carpets. they were just fishing for a reason because I asked to talk to the owner!). Rea still refused to provide Mark's contact information. I have more than enough grounds to sue these people for the harassment, discrimination, poor business practice, and disrespect that I have undergone. And for what? I am a young professional who paid rent on time every month and doesn't smoke or have frequent house guests or parties or anything. I am an ideal tenant and this is how I was treated? Mark Sears, I hope you see this review and do something about your company. And I hope you know that I told Britney and Rea to tell you to contact me so if this is the first you are hearing about this you need to have some words with them! read more