11-19-2020 Two days after an ambulance ride to Pali Momi Emergency, was able to get an appointment…read morefor hubs. Dr. Inouye informed us that patient had 3+ fractures showing us on the X-ray taken prior. No surgery needed per her consult with surgeon, no pain meds prescribed. Icing for 20 minutes and OTC Tylenol advised as prescribed pain killers might delay healing. Dr. Inouye is very personable, easy to talk to, she said she doesn't do surgeries and goes every Tuesday to Straub Kapolei. We will continue to come to Pali Momi, Aiea. Return visit in two weeks with more xrays. First time that I can recall hubs will be off work for all 3 holidays this year. He is always working on holidays. He can barely walk nor move his fractured side without severe pain. Just call me, Florence Nightin' Gail- chief chauffeur, cook and body washer. Enjoy your holidays and keep safe. Stay off ladders, even Santa knows that. His reindeer land his sled directly in the rooftops. Take care and enjoy good eats.

Dr. Inouye is very knowledgeable, professional, and friendly. I couldn't have asked for a better…read moredoctor. She always has good suggestions and options for my health and never denied or just sent me home with ibuprofen. I've heard many stories of doctors that do it to patients... shame on you! Thank you for all your help Jill.....You're the best!!! Aloha!!!

Dr. Nitta and staff are incredibly friendly and flexible when it comes to making sure that you're…read moretaken care of as a patient. With every visit, he makes sure that you not only are physically well, but mentally too. This whole person type of care is just an example of his compassion as a doctor and this is also reflected by everyone who works in the office as well. This office truly takes you in as family and not just another patient in their files. Parking is easy as the office is served by a very large parking structure that is connected to the building. Paying for parking is also very easy as there are payment kiosks on every floor that take both physical and touches payment options. Appointments are fairly easy to get if you are in immediate need as they allow for same day or next day appointments if you call when they open. This has been an absolute life saver for times when you are feeling sick and would love to see someone right away.

I guess it's a sign to give a more update review with Dr Nitta since the last review was made 4…read moreyears ago. Have been coming to see Dr Nitta as my primary care physician for years now. Like the other 5 reviews, everything you read is all true. Dr Nitta is so easy to talk to and provides great care and suggestions to guide you to a healthier living. His staff are just as great as Dr Nitta too! Very friendly and easy to talk with. It never fails that when I leave the office, I'm always in good spirit. Parking is easy and no validation to the parking tickets you get upon entering. Pay your ticket by kiosk located on floor 1 and 3. Not sure if there's one on the 2nd floor since I never go to that floor anyways! Waiting room is small and cozy so don't bring your whole family with you cause theres like 5-6 chairs. On each floor tho, there's a waiting area next to the elevators. Anyways, here's to a 5 star update to this Yelp page!

Office staff are courteous. Great customer service and easy to work with…read more MD is thorough and thoughtful in the care being provided.

When l first entered their #217 Suite, l was greeted with a warm smile and a Good Morning Mr…read more Perez! says Iris. Seconds later Terri greets me and l thanked her for the last minute appointment. A tall man enters, named Ryan, and he offers and assist me on a wheel chair. I was on crutches and l had a boot cast on. After taking vitals and a discussion with Ryan and Sam, l felt exceptional and the their focus was on my health. Long story short, Dr. Suzuki was Professional, took her time, and she even checked on me before l left her clinic. Dr Suzuki and her staff are professional, attention to detail and attention to my immediate health concerns, went extra extra step to ensure my needs were thoroughly addressed, respectful and very sincere. Mahalo and Si Yuus Maase! Very Respectfully Peter P.

Medical care in Aiea, Oahu, Hawaii…read more.. My aunty's doctor is Daniel Harada... I spoke to him - directly - two times by phone - before I met him in person. He seemed like a caring person and a good listener. I had told him about aunty's recent hospitalizations... and he went to visit her in the hospital! Located on the third level of the Mary Savio Medical Plaza, Dr. Harada's Office was clean, bright, and decorated with sakura (cherry blossom) stickers! The staff were efficient and professional! The doctor was very helpful and intuitive! He went over the medications, treatments, and suggested practical things for aunty to do... plus, he sent her to the lab for bloodwork. Thanks for taking care of my aunty. See you again in a couple of weeks!

I've been seeing Dr. Harada for over 20 years he's been so far the best physician who is attentive…read moreand knowledgeable very helpful and my whole adult family sees him too. Highly recommend very local and professional. I feel very fortunate to have him as my physician.

Being coming to this medical facility for over 13 years with the same internal medicine. Dr Mark…read moreNishihara. Very friendly knows he's field in medicine. Graduated I think from John A Burns of medicine. He's my PCP. He does share the office with other doctors as well. Located in Pali Momi Hospital Physicians Exchange side of the hospital. Parking is located downstairs of the hospital. But I always get dropped off so I don't pay for parking. Don't know how much the parking is. They're close on Saturdays and Sundays. Just Mondays to Fridays.

Located in the pali momi medical center, 5th foor, next to pearlridge, I've taken my kids here all…read morethe way since I gave birth to now. The pediatricians that take care of my kids are very knowledgable and caring. At first they saw Dr. Paul Chan. He was excellent talking to children and parents, and suggested certain shots for them to take and gave sound advice. Unfortunately, he retired and now my son goes to Dr. Ryan Chung. He is also very nice and will explain thoroughly if we have any questions. Although appointments are always scheduled far in advance, they will fit us in when they can if my kids are sick, and I am reminded by email or text for appts scheduled far in advance. The front desk is always on it and if I have a question, the assistant or doctor will call within a day, usually after or close to closing. If their primary dr is off, there are 2 others that cover so I don't have to wait or find another doctor. They have a 2 story play area for little kids, and a hand sanitizer in the waiting room as well. Paid parking is in the building, but I always shop at pearlridge so I park at the pearlridge parking lot instead.

The wait to see a specialist is 3-6 months. Their urology department is terrible. No response to My…read moreChart emails. When you do call them on the phone, it's a long holding time to get someone from the urology department. I called May 2026 to request a change in urologists since Dr. Lee was unresponsive and had an unreasonable rescheduling policy with Pali Momi imaging. They said they would get back to me with a "transfer of care" but they never did. They tried to get me to transfer to Castle urology, which is too far for me. I was told they are understaffed but THAT'S NOT MY PROBLEM. It's their problem, and Straub Pearlridge has made no attempt to resolve this. Don't bother to get a blood test at this clinic. Long wait times. I ended up leaving after waiting for 45 minutes. The clinic was packed with people who had the flu. Shortly afterwards, I caught the flu from waiting so long in a crowded, shared space with sick patients. Years back, I ran into the same problem with HPH Straub psychiatry department. I could only see a doctor once a month online for 10 minutes. Their talk therapists weren't taking new patients. 15-20 years ago, Straub was a decent system. But for certain specialists and clinics, they have gone downhill. I strongly suggest to avoid Straub Pearlridge, especially their urology department and for getting blood tests.

Looove Dr Wu!!! He has a new MA Sandrene. We liked Wyette too…read more Parking is in the Bank of Hawaii area. Yes the old Toys R Us area. Entrance is on Pali Momi street. Walk into the double doors - immediately to left is ophthalmology. Lab is ahead on the right. Checkin is straight ahead. They have 5 people to assist. Dr Wu is an awesome PCP!! Easy to make appts on mychart or call the clinic.

Located in the Marie Savio bldg on Kaahumanu St in suite 315. It's difficult to reach anyone by…read morephone so recommend using MyChart for any correspondence. Dr. Ranola shared an office with two other physicians. Front desk help Jocelyn is efficient and friend. Dr. Ranola's MA Mara is a ray of sunshine. She's friendly, thoughtful and efficient. Dr. Ranola herself is exceptional. Kind, thoughtful and not quick to disregard your complaints or quick to over prescribe. Definitely a keeper.

Sadly as good as Dr Ranola is she has left the state of Hawaii. I wasn't informed of her leaving I…read moreonly found out when I tried to make an appointment. I wish her the best but now to find another Dr without having to wait 4-6 months.

If you want a doctor who really cares about your well being, Dr. Ragunton is the man!! Any time I…read moream sick or have an issue, his staff never fails to squeeze me in during their busy schedules. Also, Aileen and Mary Ann are the best. They're very professional and make you feel at home. Overall, I came to Dr. Ragunton a little over a year ago because I switched doctors. It was the best switch I ever made. Dr. Ragunton makes your visits comfortable and actually listens to your concerns. Definitely my favorite doctor! :)

Dr is now my primary, I have been with Dr Paul Lin For over…read more30 years until his retirement last November. My first visit with Dr. Ragunton and his staff was excellent. They were very professional and polite and made me feel welcomed and comfortable. I am great full my daughter recommended Dr. Luis Ragunton.

Dr.Jan is literally a hero and will always make a founding impression on me and my other half…read more She's very informative and easy to talk too. Her staff is also very welcoming and thorough with checking with patients. I appreciate that Nurse Nora was very kind and even remembered us from the appt prior and made a comment to see how I was holding up. She also did the same to other patients. You don't see that a lot. We met under emergency circumstances. I had called Dr.Jans office to see if they could see me right away because I was pregnant and bleeding heavily and informed them of a possible miscarriage. They were able to get me in right away. My other half and I were in absolute tears we knew our situation wasn't ideal. Dr. Jan's knowledge and ease and helping us get through this situation made me feel so at ease. Although I had to do an emergency D n C procedure I appreciated her professionalism and grace in how she was able to handle and control the situation. I was very nervous and through out the whole process she talked me through everything before she did it and most of all remained calm. I honestly feel like that day she saved me life. Her words of wisdom that day as well as on our follow up after really helped our grieving process. It gave us hope. Although my pregnancy ended in a miscarriage. I would like to say that I'm grateful I was able to be in such great hands. If your deciding or debating. Don't. I trust this doc with my life and hope to get on her wait list.

Sadly, my experience was that Dr Jan cares more about business than caring for expecting and…read morepostpartum mothers. Throughout my pregnancy Dr Jan was very professional and my visits with her were quick. I made the mistake of mentioning that I was interested in having a home birth and she told me that if this was the route I wanted to go I would have to let her know right away because she would no longer accept me as a patient. My entire pregnancy I received dual care through Dr Jan and my midwife. Ultimately, it was going to be baby that would decide where she would be born. On the day that my water broke, labor progressed quickly and smoothly and baby was born at home with neither Dr Jan or my midwife present. Everything just happened so quickly, thank the heavens. Dr Jan was never notified of my home birth and she tried to contact me the week of my due date, but as a first time mom being freshly postpartum she was not my main priority. I reached out to her office a couple of weeks later and left a message but no one ever returned my call. When trying to make a follow up appointment I called her office several times and left multiple messages, again never to be called back. Finally, I went down to her office thinking that I'd give them the benefit of the doubt. Upon entering, the waiting room was empty, and the receptionist was sitting behind the desk on her phone. She even mentioned seeing my messages but commented that she didn't return any calls yet. Dr Jan walked out briefly then went back to her office. The receptionist followed her then came back to say that Dr Jan said she would no longer accept me as a patient. Their reasoning was that I gave birth at home and didn't answer when they called.

Very sweet doctor. Very caring. Always sent me to classss.to betrer my health. Highly…read morerecommend.

Knowledgeable and compassionate. When he retires, I will wish him health and happiness, but it…read morewill be a sad day for me, his other patients, and his staff.