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    Butori Collision Center

    4.3 (6 reviews)
    Open 8:30 am - 5:30 pm

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    Services - Butori Collision Center

    Auto body restoration

    Bumper repair

    Collision repair

    Butori Collision Center Photos

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    5 months ago

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    8 months ago

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    5 years ago

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    Ask the Community - Butori Collision Center

    GM of Butte

    GM of Butte

    (16 reviews)

    I had a poor experience with Butte GMC. The truck I…read morepurchased was not properly inspected or prepared for sale. At the time of the test drive and again at pickup, the vehicle was still dirty inside, had not been properly vacuumed, had visible spots that were never wiped down, and still had adhesive residue left from removed stickers. Additional issues became apparent immediately after purchase: * The horn did not work * The windshield wipers were deteriorated and fell apart * The battery was dead before the test drive * The tire jack was not properly installed * Wheel chocks were missing * Spare tire tools were loose in the back and missing pieces Within 300-400 miles (8 days) of purchase, the check engine light came on. The issue was later diagnosed as an injector-related repair totaling $1,836. Additional brake-related codes were also identified that had not been disclosed. After the sale, I attempted multiple times to work directly with the dealership by contacting the sales representative, sales manager, fixed operations director, and general manager. I did not receive any meaningful follow-up or resolution. I also opened a case with General Motors Customer Assistance. After months of calls, repeated document submissions, and follow-ups, I received a reimbursement adjustment check for $91 toward the $1,836 repair. I expected a properly inspected vehicle, accurate disclosure of condition, and reasonable post-sale support. Unfortunately, that was not my experience.

    If I could give this place a negative star review I would give them -50. I got scammed out of $100…read morefor my deductible. my AC went out in my Tahoe which is covered under my warranty they "forgot" to tell us they had zero loaner cars available before they took my money And refused to work with me to get my vehicle fixed also refused to refund my money. Definitely got the impression there is somebody embezzling somewhere.... perhaps the service manager and Rebecca the front desk $&@!. I don't recommend going here. Go to a different gm place if you can. The stars and the reviews don't lie!

    Butori Collision Center - bodyshops - Updated September 2026

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