I got my first gel x set here after getting acrylic for over a year at another salon. They did a very good job and took their time. I am very happy with my nails, the shape and the lenght is exactly what I wanted. read more

I stopped in to the new Butterfly location at 4385 west 10th to book an appointment for a mini pedi. I was pleasantly surprised that she had a cancellation and was able to take me right away. Why not? I was there. This new location is larger, very comfortable chairs, bright and welcoming. Met a new young lady, Jenny, and had her do a fingernail clean-up (I seldom get manicures). She did a perfect shape and clean-up. My pedicure is always a challenge because I have a few THICK toe nails. Very happy with the cut. Pleasant staff, and I was in and out in 45 minutes. Anita S read more

I thought I booked a a shellac pedicure and regular manicure in-line. I called and spoke to a guy to make sure I was booked correctly and that I wanted someone who was a perfectionist and really good. becasue my toe nail was broken. I came in 5:00 and the place was full. I waited 15 mins in a chair picking out colours. The lady I got did not speak English. I had to talk to another lady who then told her what to do. I said I am here for manicure also and she said sorry you are not booked for that. The lady was not very good at doing my feet and she put the wrong colour on. II kept telling her to file certain areas becasue they loked uneven, she only put 2 layers of shellac by this time I had given up rrying to communicate. told her and handed me box to pick another colour. By this time I was exhausted, the chair was super uncomfortable, had no cushioning and my bum hurt. I just picked a colour quickly and it wasn't even the colour I wanted. Then the other lady said now we can do your manicure and I said that I wanted that first so my nailpolish would dry so I could drive home....she yelled at me in frony of everyone and said you should have told us that. I said you are a nail salon, you are the ones who should decide how to do a mani/pedi the best way to save time. I finished at 6:50 and spoke to the guy at front and he said that I was booked for deluxe pedi and I said I called you to make sure I was booked for shellac pedi and regular mani and you said yes and that you woudl tell the girls I wanted someone good. He denied that I said that, my friend was sitting next to me when I had this conversation. I told him about my experience and he said you can come back for a manicure and I said sorry I will not be comng back to your salon again. He tried to charge me for a deluxe pedicure and gel and I said sorry I did nt get the massage. What a terrible experience. I hate the colour of my neon pink when I wanted a hot pink and my nails are all uneven and didn't paint near cuticle Will not be going back. read more

Butterfly Studio & Spa - Poorly done shellac pedi. Cuticle not paointed, uneven shape. - Nail Salons Near Me - Vancouver, British Columbia

In late April I stopped in for a pedicure. It took two hours as others who came after me finished and left. The person doing it didn't speak English o communication was diificult, and I felt rushed to choose a colour I didn't like. at the end my shoes were placed beside my chair so I assumed I was finished. however no heat drier was offered to me and the polish wasn't set, leaving a mess I had to remove at home. Never again, do not go to this salon. read more

I've had pedicures from various different salons in Vancouver but the Butterfly salon in kits really takes the cake. It's only a small salon, but don't be fooled by its size. Polite and friendly staff make you feel at ease and welcome as they polish your toenails into perfection! There's only room for I think four people to get a pedicure at a time, so if you've got more than this in your part best go someplace else, otherwise this is the perfect place to come with a good girlfriend. I'll definitely be heading back to Butterfly salon. They did a great job and their leg massages are to die for. read more

Love this place! I found it by accident and honestly got the best pedicure EVER! Complete with hot stone massage. Amazing! Everything and everyone were so great I went back the next day to get my very difficult sparse eyebrows shaped and tinted. Anna was amazing. I haven't had this much luck with my eyebrows in years. Kudos to the staff at Butterfly nail studio. read more

My wife has been going for years, so she suggested I try it out. I wanted a pedicure and I did. I've now been to see Christina many , many times and now I get a pedicure and manicure and with her sister working there as well, sometimes they work on my hands and feet at the same time. They both do a great job. It's bright, clean, and they always have the TV on Food Network, so I'm getting hungry as I'm getting worked on. I'm usually the only guy there, but that's no problem for me. They are careful with masks, gloves, and safety protocols, so I'm not nervous about going there at all. I highly recommend Butterfly. read more

Was just walking by so stopped in for a manicure. Prices were reasonable (very), was happy with my manicure. I have no complaints and would go back again. read more

Been coming here for years. I especially like the owner and the work she does. Only problem is that she also answers the phone and deals with customers during the treatment. This adds quite a bit of time to the treatment. read more

I went there for a manicure and also got my eyebrows waxed to save myself a trip from my usual Pompadours where they're usually threaded (big mistake!). The place was pretty busy but I had made an appointment so was seen right away. The manicure seemed pretty quick and not very thorough - my hands barely soaked and she only did one coat of the polish. My nails chipped after two days so that was a bummer. The waxing was also a mistake, as I don't think she understood that I was trying to grow them thicker so she completely undid 6 months of growing my eyebrows out! Which completely sucks the more I think about it, with my wedding coming up. Anyways, I would not trust them for eyebrows at all based on my experience. I think there was a language barrier there as I had said at least three times to NOT touch the bits I was growing out. The only reason I give it even 2 stars is that the pedicures did seem really great and thorough and the chairs really comfy. I would maybe go back to try a pedicure, but not a manicure or waxing. Maybe the manicures could be ok if you're sort of bossy and make them do two coats and spend a bit more time on your nails, but I feel too rude doing that. read more

I have been coming to Butterfly for over two years now. The place is always clean and Kristina is so amazing and talented. They play the food network on tv when you are getting your nails done and have massage chairs for pedicures. I always come out feeling relaxed. Definitely will continue to come back! read more

I have been going to Butterfly Nails and Spa for more than 6 months and love it. The staff are professional and an absolute pleasure. I highly recommend it! read more

Awful. Worst manicure I've ever had. Ever. The girl working on my hands was really rough, she didn't listen when I asked her to be more gentle and she ended up making my cuticles bleed. I had hangnails (which I never get normally) on every finger for literally weeks afterwards. I will say that their chairs are really comfortable, but that's about the only good thing at this place. The prices are way too high for the quality of service and for the cheap looking decor. read more

I used to come often to Butterfly. But there is only one skilled person there (Tao). Everyone else is below average in terms of skills. One girl had to redo my color on the toed twice and couldn't achieve a good color consistency. And she forgot to add a top coat when doing it second time. The new owner doesn't seem to be caring about the quality of the place but more into decor. Given the number of salons near this place, I will look for a new place. read more

I really like Butterfly for mani and pedi. They are not the cheapest place on Broadway, but I hink they are better. They have 4 massage chairs and they use nice products and lotions. They are friendly, and I feel like I can tell the staff if I want something done a certain way. I can tell that they replace their nail polishes once they are old, so you know your pedicure is going to last. read more

My daughter and I just had a morning spa day for prom. Decided to go to Butterfly nails as it was close to our house and moderately priced. I Do NOT recommend this salon. There were 4 customers in the salon, and 4 girls working in Butterfly. The entire time we were there the employees spoke in their own language laughing and giggling while working on our feet. It felt awkward. A seinfel moment ....are they having a laugh at us?? Also, the TWO tv's were blaring under the florescent lights. Not a relaxing environment at all. But the bigger reason - they used tools on the woman next to me and then used the same tools on ME!!! the file was old and very used. I'm worred now that we are going to get fungus or warts from our "treat" of our pedis and manis. NEVER again will I go there. ITS NOT CLEAN OR SAFE, and it's a very uncomfortable environment. read more

A friend and I were on Broadway looking for a place to get mani-pedis. After passing by a couple of options, I peeked into Butterfly and it was pretty crowded. I took that as a good sign and went in. Although there were several people in the salon (I think every seat was full). We only had to wait a few minutes to be seated for spa pedicures. Overall, the quality of service was very high. They really work hard to remove all the rough skin on the feet, and they do a very nice and long leg/foot massage. I had a shellac french manicure that looks great. The shaping and application of polish was superb. Also, I typically get hang nails after manicures from hasty cuticle trimming, but not here! They are a little pricey for add-ons like french and shellac, but I would say you get your money's worth. read more

I was unsure about writing this review...but my experience has just stuck with me so much that it felt necessary. I went there with one of my friends recently for a shellac manicure, and a deluxe pedicure. I have had shellac there before and it was great, they have an excellent set up for that and great chairs, and I knew that they also had pedicure spa's that looked good as well. HOWEVER. First, they brought us to the pedicure chairs, and began doing both the manicure and pedicure at the same time. I've had that before, but it becomes unpleasant when they have you balancing the UV light on your lap. My friend had a table next to her chair on which the UV light sat, and it seemed very well setup.... Mine was a different story. The lady doing my pedicure did not pay attention at all. 1) She grabbed my leg to take it out of the bath immediately after I had put a freshly painted hand into the UV light, and it my attempt to keep it from falling off my LAP, smudged on of the nails. She then explained to me that "I cant touch them until they are dry"...no kidding?! 2) She was working on the callus' on my feet with a razor type object moving very fast, and sliced my foot. She did not apologize, but instead quickly grabbed an alcohol swab to wipe it, and acted as though she hoped I hadn't noticed that any of that had happened. 3) When she painted my nails, she decided to put spacers on one foot and not the other (which I hadn't noticed as at the time I was balancing the UV light on my lap). As we were waiting for them to dry, I noticed that my 4th and 5th toes were touching (normal!!) and that the nailpolish was smudged. I told her, and she AGAIN BLAMED ME for touching my toes together. Her "fix" was to just paint another layer over top of what smudge had already dried. 10 minutes later we were still sitting there, and I did not like one nail, as it was worse than something I could have done at home. I had to walk up to the receptionist and ask him to grab her to fix it. Her response: "well I was goinnnnngg to put a top coat on it"...she did take the polish off and redid it....but too quickly and it still doesnt look as good. 4) We were getting a little flower design on one of the nail, and she didn't ask me what kind/colour I wanted (and to be honest I didnt prefer the one she did...I had hot pink and wanted white on top...and as I was saying this saw she had already put black detail on) All in all, this particular woman (I'm told her name is Sandy) was absolutely awful. She also stopped in the middle of the pedicure to answer her phone. Each of the things that happened would not have annoyed me too much, but combined, and the attitude that it was somehow my fault was absolutely ridiculous. My friends experience was totally different. She had a table set up for the UV light, her manicurist/pedicurist were great. When she was done, they offered her tea or coffee......mine just walked away without acknowledging that they were done. I don't quite understand how two people sitting right next to each other had such different experiences...my friend kept looking over at the disaster going on and thought it was hilarious! HOWEVER! The prices are amazing ( shellac manicure, deluxe pedicure and artwork were only 82$), and they do have the availability of an awesome setup as most vancouver salons either put your feet in buckets or just have you on couches. They sanitize EVERYTHING which is awesome. I will go back again as this was the first bad experience I had.....I will just be asking to make sure this lady "Sandy" stays AWAY!...and maybe that they don't do both appointments simultaneously? My friend had a lady named AMY...she was super nice, and the artistic details she did on her toes were really cute. read more

I went to get a full set of eyelash extensions the price in their current brochure was 65. When it was fished they tried charging me 95$--30$ more. I showed them the brochure they handed me there in the salon and it said 65$. The owner was gone and I felt sorry for the girl at the front desk so I paid the amount and then she called the owner and gave me 10$ cash back after calling the owner. They wouldn't honour their own prices. read more

I love this place! Very friendly staff, I am confident in the cleanliness of the equipment (and I am a nurse...), they do what is required for a pedicure (horrid nurse feet...) based on one's feet. I won't try anywhere else ever again! read more

Girlfriend went to get her lashes lifted for her birthday but the experience was definitely not she was looking for. The lady that worked on her lashes was having difficulties getting the lashes to lift, so after a full session, offered my girlfriend to come back for a "touch up" later in the day. With her results being less than ideal, my girlfriend agreed and changed her other plans to accommodate the second visit. The "touch up" ended up being another full hour long session because the technician still couldn't get her lashes to lift. After two attempts, the lash lift was sub par and her lashes didn't seem to have changed much. She has visited other lash lift studios in the past, all with dramatically different (and better) results. She was really disappointed and called the next day to ask for a refund but was only refunded a partial amount. The manager justified this by saying they "needed to pay wages". Extremely disappointed in the results and the service and will not be returning again. Can't speak to their other services, but I 100% would not recommend the lash lift service. read more

This place was horrible, staff was rude, and over priced. They tried to rip us off, and lied to us about our appointment, plus they are not very good on the phone! My buddy and i will never go back, he was more mad than I was because they did not even do a good job on his pedicure,his feet were still very rough. Mine was fine, nothing crazy, but I would never go back, lack of enlgish (felt like they were talking about us) and the actions of the management I saw was awful. They also own the salon illusion, DO NOT GO. Both are horriable and not worth your time and money! read more

Even though this salon is out of my way, I have started coming here consistently every 14-18 days for for gel polish (shellac). The service is professional and the results are long-lasting and compared to downtown salons, this is really good value (Lotus my former salon charges around $10 more for a gel mani which adds up if you go all the time). Thao and Helen do great jobs on manicures! Parking is easy and appointments are really easy to book if you go early in the week and before 5pm. Highly recommend. read more

I was charged $200 for my mom and my mani/pedis with gel polish for my hands. I can see charging that in a nice place....not here. I've since heard that they charge different people different prices. Call first and ask how much. read more

Aw I love this place! I stumbled upon it by chance upon moving to Kits and haven't left since :) They do a great job on both hands and feet, I've had shellac as well as gell, and it's aways been very good quality service and product. This place has a great vibe, always welcoming, very well visited (always a good sign), yet usually able to accomodate last minute appointments or walk-ins. Very reasonable prices and clean sanitary tools/facilities. I always look forward to my Butterfly visits with Kristina (personal fave nail guru), and can't praise the staff and service enough!! read more

Great place....was recommended to me so I went last week. They didn't have nail dryers, but I did receive the best pedicure I've had in years! They went the extra mile and the place was friendly and quiet. read more