I had my first sugar wax. So much better than Waxing. I will return in four weeks . She was thorough every piece of hair is gone

Awesome. I found a new waxing place that's open on Sundays, and that does a great job. Much better the last place I tried. I find the location really convenient too, right on Cambie in Yaletown. My waxer was friendly and talkative, and made me feel comfortable. She was also fast and did an excellent job! So glad I tried Sugarbox, I'll definitely be coming back here. read more

I just had my first appointment at Sugar Box with Megan S. The studio is adorable, and I was welcomed by the receptionist when I came in. My interaction with Megan was unfortunately really disappointing. I was never greeted-no hello, no introduction. When she started instructing me on which room we were going to be in, I asked if I could use the restroom, and she told me where it was but genuinely looked annoyed. During our actual appointment, other than directing me on which position to take, there was absolutely zero communication with her. I felt as if my presence was literally irritating her. Few instances with receiving any type of service come to mind where I felt so unwelcomed. I'm in no way trying to get her into trouble (the wax itself was great), but I certainly don't feel like anyone coming in to treat themselves to a beauty service should be made to feel so uncomfortable. I sent an email to the general email address letting them know my experience, and no one ever responded to me. read more

I literally don't think I've ever had a more *painless* and *positive* sugaring experience IN MY LIFE. I am an LA resident who has been faithfully going to Sugared & Bronzed for years. I was so nervous to visit Sugarbox while working in Vancouver for 6 weeks, but I knew I had to do it (for fear of going back home to a very painful 2 months without sugaring). Jean H did my sugaring, and not only was she so sweet, but I cannot emphasize just how careful she was with me. I wish I could come back to her every month, because I didn't realize just how painless it could be. I had a brow and lash tint as a reward, and again - incredible. Jean H for president. Thank you Jean! read more

So I came here in and got a wax. The customer service was nice and the decor was lovely but at the end of the day..if they miss a spot...it's not worth the money. Obviously I mention this...because this is what happened to me. For $80 it should be perfect. Spotless! I feel as though I could have gotten a better wax on Fraser street at a wax/eyebrow threading location. It wouldn't be pretty decor but they make it's all gone and it would be cheaper! I also felt rushed out here. I can't recommend this place... read more

I made an appointment to get sugaring done as I heard that they're starting to offer sugaring last month. The woman who sugared me was in training, which was fine. She did tell me on the phone that they're still in the middle of training and so it'll take longer than usual. That is also fine by me. My sugar lady was Megan, she was gentle and friendly. She took her time and did a great job considering that she was still a trainee. I love how girly the store is. Pink walls and cute decorations. Close to the Yaletown Skytrain Station. read more

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Wish I could give this place zero stars. I got a lash lift and tint and they lifted my lashes so much they are stuck to my eyelid and look like I have no lashes. It feels super annoying and uncomfortable. I tried calling them multiple times and left messages an hour and a half before they closed and didn't hear back till the next day. I'm going to Mexico on vacation with these horrid eyelashes and they told me they can't fix them. They at least gave me a refund my I'm so upset my eyelashes look so awful and are so bothersome. WOULD NOT RECOMMEND. read more

Very good, clean, cute little place! Everyone's super friendly. A little on the pricey side but you're in the middle of Yaletown. I would def recommend to a friend but wouldn't go out of my way to go! read more

Sugarbox - Lobby - Waxing Near Me - Vancouver, British Columbia

Without Sugarbox and Mara my wise world of waxing would wane. That's right, 5 star alliteration for a 5 star experience. With the downtown location now closed, I was a little worried about getting to The Drive. But, in the sweet-as-sass back room of the Chop Shop, there's Sugarbox. Still pink, still frilly, still using strips of recycled fabrics for wax and fun paper panties for modesty. Quick, less painful than other down-there waxing experiences I've endured, and casually professional, I can't help but look forward to a visit. Mara has a way of turning a deeply private and somewhat uncomfortable situation into a fun girly chat time. Go, and request a little extra time, you might just get a "heart." read more

The most fun you'll ever have getting hair ripped from your body. It's been a year and it's still consistent high praises for these folks. Why? Because, as Lindsay said to me today - they work at it - and they do. Every time I come into this place, they make a point to make me feel welcome. Case in point, I walked in today for a 4pm brow rippin' and was greeted with champagne. Why? Because it was Friday at 4pm. I love these people. However, it's been a year since i've frequented this little gem of a place. I will admit, i've been cheating on them with another hair ripping haunt in Kits but though my nether regions get plucked elsewhere, i've yet to find a brow babe that kicks as much ass as Lindsay. I'm a natural blonde who dies her hair jet black from a bottle... when it comes to brows, especially black eyebrows on fair skin, there's a very small line between "vintage" and "Adams Family". In my year away, i've hit a few Adams Family cues so it's damn good to be back. Here's the lowdown a year later: 1. Champagne at 4pm on Fridays. It's worth mentioning twice. 2. Jelly Bellys in the waiting area - you smart, smart people. 3. Their online appointment booking is still dead easy. 4. They now carry a make up line - I'd have to return for more info but i'm fairly sure it's a salon exclusive line. 5. Lindsay is still the best babe of the brow. (i've had one other person do my brows here and it just wasn't the same. Trust me on this one) 6. She also gives exceptionally helpful cardio advice. Bonus points! 7. It's still expensive - $36 for a brow wax & tint but it's true that brows can change your entire face shape. Great brows can make you look polished; bad brows can make you look... well lets just say I learned the hard way that it's worth the extra dough. So i'm making it my mid-year resolution to keep these puppies plucked, because $40 is worth a glass of bubbly, a handful of sugar, 30 minutes of exercise advice and sweet, sweet eyebrows. It's really a package deal sort of place. Love. read more

So I have been back to sugarbox since Wency's departure and it wasn't the same. I felt very uncomfortable. My waxer just didn't make me feel as comfortable as I did with my previous waxer. She did not carry on the conversation there were many awkward pauses in between our conversations. I will probably not go back here as they increased their prices too. I love the atmosphere of the place it's so cute but for the price and my relationship with the new waxing lady just isn't the same. read more

Meghan was amazing to have an appt with! Very comfortable to be there and she was fast and efficient! She did an amazing job, I got a full sugar Brazilian! My new gal! Sugaring is worth every penny extra. And its not much. Almost painless and I know that sounds not true! But I assure you it is. Never will I use regular wax again. That gross chicken skin doesn't happen. And the grow-back is better! Cant say enough. Def use sugarbox! read more

Super cute place and vibe. I find it rather expensive for what it is and take a pretty long time to get a Brazilian wax. I Rather not have the pain drawn out longer then it has to be. Found a little wax gem Closer to my place that is relatively cheaper same decor cute. If they made their pricing a bit more attractive for returns especially since I wax like every 2-3 weeks I would have considered it a regular spot read more

Welcoming atmosphere, very comfortable. If you have not gotten a wax in a while, I would strongly suggest staying away from the sugaring. At least for a few appointments. Katie was lovely and switched from sugaring to regular wax as she could tell it would be much for comfortable for me (it definitely was). Overall, felt very cared for, safe, and comfortable! I would recommend this place for sure. Btw I found the prices here to be close to what yelp declares the $$ places, even though it's labeled with 3 $$$. read more

Honestly, this is a good place. But it's not that good. Yes the staff are friendly. Yes it's a cute shop. Yes they do a good job. But a first time brazilian there and underarms for $75 BEFORE tax and tip? I want something INCREDIBLE to happen to my cooch for that price. I've been having waxes for years and I don't have sensitive skin or any other issues so maybe this place wasn't for me. It's a great place but the ladies out there need to know that there's cheaper places of similar quality. read more

For real though, just how saccharinely sweet can yanking the hair out of the follicles located in a slightly awkward and mostly difficult lady spot on my body be? I've tried this before. I know how it goes. Messy, painful, screaming, pulling, sweating, cleaning -- and finally accepting -- results in what is finally a predominantly pretty ridiculous outcome. Tears are shed, hairs are everywhere, there's still wax between my... fingers. This is never a good thing. Friends, if you are like me then your box is about to be saved. These ladies know their nether-region stuff. And c'mon, I mean really -- it's PINK in there! PINK. ...the shop, I mean. It's pink. read more

This place is magical. Seriously. For a place that makes their bread and butter forcibly ripping hair out of womens (and mens) nether-regions, it will leave you excited to come back for more and, even more so than that - willing to pay for it. What trickery is this you may ask? No trickery. But a lot of pink...delicious delicious amounts of girlyness everywhere in sight. If I could decorate my house to look like this place, I would...sadly I don't think the boyfriend would enjoy it too much. Le sigh. The decor of this place is a girly-girls dream. Pink everywhere you look, with tons of cute little trinkets and glittery pretty things as far as the eye can see. The bathroom is awesome...seriously go in there. They have literally everything you could possibly want...hairspray...body mist...perfume...body lotion...I always hit it up when I go. If you are a first-time waxer, do not, I repeat, DO NOT (!!) go anywhere else. I had my first brazilian here and they take extra-good care of you. They are very detailed in letting you know what you should and shouldn't do in advance of your visit, book you in for extra time to take things slow, and even (heart) give you a call a couple days later to check up on you. That's customer service my friends. I usually go in with Sarah, and she is all kinds of awesome. Super friendly, super knowledgeable and super talkative. She keeps you laughing all the way through so that the pain is kind of secondary to the experience and then preeesto, before you know it, you're bald! Also there's no bizarre contortions of any kind - she's all about simplicity, efficiency and best of all, speed! She gets in, gets 'er done and gets outta there. Yes, the price is more than you will pay at a number of different salons...but I have tried other places and believe you me this one is worth the extra cash. It's much less painful, much more clean and much more personable. You totally get what you pay for here and it's totally worth it. So what are you waiting for? Go get manzilianed, or vajazzled (yes they do those too.) But definately be sure to hit up the bathroom ;) read more

First thing's first: this place is expensive! Not just a little expensive, but very expensive. $25 + tip to get my eyebrows waxed and I'm a guy! So when I booked an appointment with Sugarbox, I was expecting a premium experience that justified paying $25 for something I could easily get done for $15 somewhere else. Things started off fairly well. The day before my appointment I received a call to confirm and the person who called was polite and extremely friendly. She asked me if I had any special instructions for my appointment. I told her that I've had some bad experiences in the past where my eyebrows looked uneven and it was very important that they were shaped correctly. She assured me that Marsha (the girl I was seeing) would take great care of me. Unfortunately the results were nothing to write home about. My eyebrows were even, however, they were not shaped at all. Instead they were simply cleaned up and then I was ushered on my way. When I expressed concern that they didn't look very sharp, Marsha said she didn't recommend taking more off today and that I should wait until next time to make adjustments. Upon seeing my friends, they agreed that it didn't look very good and a friend of mine took some tweezers and helped me out. After 15 minutes of his help, my eyebrows finally looked the way they should have when I left Sugarbox. Considering that they're one of the best and most expensive places in town, I really didn't feel like I got my money's worth and I definitely will not be returning. read more

This is the first place I've ever gotten a Brazilian in Vancouver back in 2010 when they were located at Commercial drive. I always go to Sarah as she is amazing and quick, and always a great person to talk to. She makes you forget you're even getting waxed! Sugarbox itself has friendly staff and I love their decor. Jane has done a very great job! However, I am taking off 2 stars because: 1.) Over the years the price of a Brazilian keeps getting more and more expensive. $70 for first time and $63 for return. 2.) They stopped doing promotions for customer appreciation. I remember they had a deal where I was able to get 3 small wax jobs for free in the package. I understand that having a spot in Yaletown is expensive, and in order for them to keep up with their fancy decor and fancy service, they need to make more money. To be honest, they should have stayed at a lower rent, saved money and used the extra money instead of charging the clients so much more. Just my opinion. I no longer go to sugarbox because I found an awesome place with just the same great customer service and only paying HALF the price and spending half the time getting waxed. (My return only took 10 mins!) read more

I don't know what her secret is, but Jane and Sugarbox pulls off a practically pleasant Brazilian. It might be the location, which is bright and airy and girly and clean. It might be Jane herself. She's cool and fun and puts you at ease. But it's probably that she knows her business so very well. Her technique is clean and as close to painless as it gets. She's quick and thorough...no wax left behind, no red, irritated skin. Feeling avant garde? She can shape your stuff into a clever design, color it hot pink and bedazzle it with crystals. I heart Sugarbox. read more

Was a bit disappointed that you have to be over 18 for hair removal ... down you know where and it never said on there website so as a 17 year old I just wanted to be in good hands for my first full Brazilian waxing and was willing to pay and tip the best since they have such high reviews on Yelp. It sucks coming all the way from New Westminster to Yaletown to get turned away because you're only 2 months away from being 18. What a shame, I am most definitely not going to bring a parent along since I'm not comfortable with the fact of paying $70+ for ... Yes, for what exactly is what they will question. To bad they have these "regulations" placed for people my age to not get it done...I mean hair removal... I get getting a piercing and a tattoo is a no-no but I wish they could've had a way around doing it this time... read more

Love the new location in Yaletown. Another bonus is their non-judgemental staff. I'll be blunt, I'm a fat chick. Not the best circumstance but it's something I have to deal with. I know some others who are hesitant to get a brazilian due to being uncomfortable with their size and that doesn't matter here. They even have larger disposable underwear now which makes things so much better. I know there are places that are cheaper for the service they provide but sometimes you just have to splurge on quality of service, location and staff. read more

Honestly, I know Sugarbox doesn't *need* any more five star reviews, but I can't keep my love for them bottled in. I was introduced to Sugarbox through my hairstylist at East Vanity Parlour during a conversation about horrible brow-shaping mishaps at various locales around town. She told me that Jane was the gal to see, as she treats eyebrows as seriously as a (good) hairstylist treats hair: she looks at your face, does a couple quick measurements and creates the most beautiful, natural-looking shape for your face. Although I had been a threading devotee, I was sold. I booked an appointment with Jane using their super-easy online system, and right from the moment I walked through the door I felt as though I was dealing with an old friend. I mean, how many estheticians will engage in hilarious conversation about gorelesque with their clients? Jane was too cool! She held a mirror up to my face and showed me exactly where my arch should be and how my brow should ideally be shaped, and she painlessly cleaned up all my unsightly stray brows. The whole experience was wonderful. After I left, my first thoughts were about all the other random body parts I could get waxed JUST because I wanted to come back sooner than necessary. I've also got to say that I love it when local, down-to-earth ladies start up successful, quirky businesses in this city. It makes me want to bobble my head, snap my fingers and shout "you go girl!" Jane: you are so lovely and enthusiastic, and you deserve all the success you've earned. In sum: Sugarbox rocks! read more

went here for eye-brow wax while ago. Did not like the service AT ALL.... ;( Actually the lady that did my eye-brow was kind of rude to me. Unprofessional. sorry.. I'm never going back read more

After not finding a new waxer for my girly parts for 2 years, I found all the reviews on Yelp of this place. Definitely worth the wait. Jane was friendly, professional, and though her first disclaimer to me walking in was that she was "a chatter box," it was welcomed as she took my mind off of "the deed" and it was the most painless and easy wax I've ever had. They make you comfortable, relaxed, and do a fantastic job. What else can I say? I'm making this my regular place to go. read more

Not that Jane and the girls need more stars, but I'm compelled to add my voice. Most commenters talk about the Brazilians they're famous for, but I've got another angle. Today is not my first appointment at Sugarbox. That happened almost 6 years ago, when Jane was still working out of the little attic room at the Chop Shop on Granville. I got sent up to see her after explaining to my new (at the time) stylist that I had had bangs cut to hide a traumatic 'semi-circle' brow wax, and had been gun-shy for months. I come from a long line of Italian women who could rival their men's moustaches, so I'm sure you can see why that would be a problem. Well, then I met Jane. She is, as everyone has pointed out, incredibly sweet, funny and adept at putting her clients at ease. Not only that, but she's an absolute artist. For example, she'll somehow style your dark-brown brows to suit a mid-length, layered, ginger head-suit. Then, when you walk in 2 months later with a dark, heavy-banged bob, she'll simply wrangle the arches into a drastically different, perfectly suited shape like magic. This is not your average aesthetic experience. Over the years, I've come to trust Mara as well, and though they're still the only two ladies I'll let touch wax to my skin (I've still not gotten completely over that initial trauma), I'm told the rest of the team is just as excellently capable. Now, my appointments at Sugarbox are a highlight in my calendar. Go ahead and look at me like I'm crazy when I tell you that having hair ripped out of my face is relaxing - its is. A small, female moment of beautification in excellent company. Book ahead - you won't be sorry. read more

Since I'm going on vacation for a few weeks, I decided to splurge and book an underarm, full leg, and french bikini wax. I saw all of the 5 star reviews on yelp, so I decided to try Sugarbox. First off, this place makes it super easy to book appointments online. I was easily able to schedule all of my desired waxing procedures in the same morning. When I got to the salon, everything was pretty, clean, and girly. Whoever designed the rooms and decor did a fantastic job. Wency was amazing! She's super efficient, friendly, and made the 45 minute appointment (yes, she did a full body wax in 45 minutes!) fly by. She was also really precise and made sure everything was smooth before the end of the appointment. I also really appreciated how sanitary Sugarbox is. There is definitely no double dipping or reuse of any materials, which is important for these salons. The wax and products they use is really high quality, which I think really helps the experience. Overall, my appointment cost me $147. Sure it was pricey, but it was the best waxing experience I've had at a salon (and I've been to a lot of salons). I will most definitely be back. read more

Boys and girls, go to Sugarbox to get your bits and bites cleaned, shaped, coloured and/or bejewelled. I discovered Sugarbox through referral quite some time ago when they were still in their Richards location. I have since followed them to their Cambie location. I'm notorious for being a last-minute booker, calling in for same-day appointments and crossing my fingers for cancellations - this has never failed me. Though I'm sure the ladies don't recommend it, they're always professional and courteous enough to get it done. I've seen a few of the ladies but my go-to's are Mara and Jane. These two can do no wrong by me. There is never an uncomfortable or awkward moment, and the appointment always flies by. They're fast, super clean with their no double-dipping policy, and fun. I can't stress enough how comfortable these ladies make you feel entering into a place where you know there will be some tight muscles and funny faces being made, depending on what you're going in for. But they are sure to make you feel at ease with their positive energy, bubbly personalities, and nonthreatening decor. It's not just a service they provide, it's an experience. Fan fave! read more

I also discovered SugarBox through yelp.ca, and I am officially hooked. I was deathly afraid of going to get someone to deal with me below the equator, and I have to reiterate what everyone else has already said, they make you feel so comfortable, that you forget about your fears and embarrassments. I went to Sarah on The Drive, and I loved her. When you book online, there is an option to book as a "first time" waxer, and if it's your first time, I recommend it, so she can answer any questions, and you can have a little time if you need to take a breather. For those who don't know what to expect, she gives you a little disposable set of underwear that you wear during your appointment, and you hop up and lay on your back and you are covered with a towel everywhere else. She only works on one "side" at a time, and the other side is completely covered, so you never feel like someone is staring down at your whole package. As for the backside, she never has you go on all fours, like all the urban myths. You lay on one side, and she gets at you from behind. All very dignified and not embarrassing. Afterwards, I had booked the day off work because I expected myself to be in so much pain that I'd just want to lay nekkid at home and not irritate the affected area, but even leaving, I wasn't in any pain whatsoever. The only bit of pain I ever felt was during, and only in one specific area. Healing was good too. It's been about a week and a half, and I haven't had a single ingrown, or red spot. I think that's a testament to the good job they do in the first place. A few days later, Sarah actually phoned me to see how I was healing, and whether I had any questions, or needed anything. I think that is the added value they offer. It's good customer service, and shows they genuinely care about the people who are getting the service, and not just about getting you out the door. I will be going back regularly, and I will be recommending her to everyone I possibly can. My main thing I want to impress upon anyone considering going full Brazilian, is to not worry about embarrassment at SugarBox. I've wanted to do this for years, and was too scared, and now that I've gone, I realize I was stupid to be so shy. The experience was better than some of my normal spa visits elsewhere! Go get it! You will love it! read more

There aren't a lot of things I swear by, but Sugarbox is definitely one of the few that I will stand by forever-ever. If you're a first-timer and a little bit anxious, DO NOT GO ANYWHERE ELSE but Sugarbox! At Sugarbox, everything is even better than "just painfree".. oddly enough, the whole experience is enjoyable! Yes, the ladies that work there are no doubt professional, but also so personable and make you feel relaxed about everything. This is key and this is why I'd never go anywhere else. I started at Sugarbox years ago and I don't have the slightest urge to cheat because why mess with the perfect experience? Knowledgeable staff, a BEAUTIFUL location with all the goodies that any lady (or gent) could imagine, and of course, the results are fantastic! My eyebrows SING and everything else ..purrs. Really, you'll leave feeling fresh and fantastic. Thanks Sugarbox! I love you! read more

Sugarbox is one of those places where I'm wholeheartedly willing to spend the extra money. Yes, other salons do offer waxing for less, but considering Sugarbox's superior customer service, cleanliness (no double dipping!), and ability to make the whole thing as painless as possible, this is the only place I visit for a Brazilian. I've only visited Jane and Mara, but I trust that all the girls would provide the same level of service. I will follow Sugarbox wherever they go in the future. Rating: If I could give them six stars, I would! read more

I was hesitant to visit Sugarbox for so long because of the price, but you definitely get what you pay for here. No broken hairs, no awkwardness, no weird positions. I always make my appointments with Sarah who is delightful, hilarious, and has a way of making me completely forget that I am having hair ripped out of me. The waiting room is gorgeous! I often accidentally arrive about half an hour early for some reason, but it never matters because I love sitting in there. The magazine selection is surprisingly great, they even have Frankie! There is always a full candy dish and interesting lady products for sale on the bookshelf. The washroom is full of perfumes and wipes and all sorts of things to prep you if you've had a rather hectic day and want to freshen up in advance. I love Sugarbox! read more

I too must hop on the wagon and sing some praises for Sugarbox. I recently visited Sarah on the Drive after my long term waxing mate moved away. As a result, I now have a new long term waxing mate! The whole process was virtually painless, which is a definite testament to Sarah's kick ass skills and I think also to the type of wax they use. She cracked me up the whole time with great conversation, which was awesome and provided a great distraction from the activity at hand. I am a gal prone to ingrown hairs, but not so much after this wax! Yay! I haven't even been using any of those magical ingrown prevention products. The online booking system they use is wicked too! It's incredibly convenient to rebook appointments and really easy to use. Moral: If you go to Sugarbox, you will never again dread your Brazilian. read more

Way back in the day, I went to see Mara at their old Yaletown location (was it Helmcken Street?! Anyhow...) That was my first time waxing. I popped 2 ibuprofens before hand because I didn't know what to expect really. Mara immediately made me feel comfortable; it certainly helps that she's one cool chick! Either she's got magical hands or I have a fairly high pain threshold or it was the ibuprofen talking or a combination of all of the above, it really wasn't painful at all! Very tolerable. She was also very patient with me and took the time to make sure that I was well, um, smooth. I left feeling gloriously feminine! Earlier this year, things have gotten wild and I booked an appointment with Jane at their current Yaletown Cambie location. She is such a bubbly chatty person that I never felt a moment of awkwardness. However, this time around, I felt very rushed. The pain level increased because she waxed a bigger area each time compared to Mara. She also was not as thorough; I had a couple of missed patches (which I discovered later at home). With a price tag approaching $70 (after tax and tips), I expect at least a thorough job. This is the one reason that I'm very hesitant about returning. As other reviews have already said, they have excellent hygiene practices. No complaints there. read more

Another great review for this place - I saw Jane for a Brazilian and an eyebrow waxing. The total for the brazillian and eyebrow waxing plus the "diva cup" (which I am excited to use because of them!) and tip came to $149.40 - so expensive! BUT WORTH ITTTTTTTT! I've never had a Brazilian before because I was always shy about it. Jane made it one of the best salon experiences I've ever had. She talked to me the whole time about things we both liked - like Trueblood! I have to admit, it was a little painful but she told me when it would be really bad so I could...brace myself. My eyebrows are VERY different and over tweezed. I admit, I sometimes go a little crazy with the tweezers. Jane suggested that I try and go for a more natural look (not as thin as I have them) and I agreed. I'm still getting use to them being thicker than normal, but they're nice. Not even, YET, but better than they were before! She said it takes 3-6 months for eyebrows to completely grow out, so im waiting for certain patches to grow back before I can even these babies out more. Overall great experience! I can't wait for my next appointment! read more

This place deserves every single review it has received. I saw Mara a few weeks ago for a Brazilian wax (my first) and she was AMAZING. I don't have a high pain threshold but it was honestly a 2, 3 at the most on a pain scale of 1-10. I left there smooth and COMPLETELY hairless :D I am not even going to nark about the price ($73 before tip) because it was seriously worth every single penny, I have since moved to the GTA so I won't be able to go back regularly but when I'm back in town I will DEFINITELY return. Mara is really smart btw, the caliber of conversation was surprisingly high, she is smart, sweet and super professional. Five stars from me, if I could give more I would. read more

Who would have ever guess that I would give 5 stars to a place that charges $20 for an eyebrow wax? I have been getting my eyebrows threaded for as long as I can remember, and I mean the $5 threading's done in south van. However, I looked in the mirror this morning and realized it had been far to long since my last eyebrow upkeep and decided to treat myself so I booked an appointment at sugarbox. Jess was the girl I saw for the eyebrow waxing and I cannot say enough lovely things about her and her eyebrow skills. I walked in with a mess on my face and walked out with full and beautifully shaped eyebrows. I will be back and will happily pay $20 again because I am that impressed. read more

I probably should have had three separate reviews, but I only discovered Yelp recently and I wanna get this out. I thought it was going to be the most painful experience EVER(for the full brazilian), but they've been pretty good to me thus far. The online booking is very, very convenient and straight forward enough to show you who's available to do what at whatever time. So far I've had appointments with Mara, Jane and Sarah. I was waxed for the first time with Mara. She did a great job with helping me chill out, since I was a little apprehensive at the beginning. Jane is probably the best. She knows exactly what she's doing and she does it well and goes through the trouble of tweezing out any stray hairs so you're not left feeling horribly itchy right after. I had Sarah for my last appointment, and she got it done within a half hour (from my past experiences, they've usually taken an hour or so). While it's nice to get it over with as soon as possible, I felt like she was really rushing it because it hurt way more than my first time waxing and I found that a lot of the hairs were ripped at the root, rather than having everything pulled out, so a good portion of it grew back in big patches really quickly... And that's why I didn't give Sugarbox a full five stars. It was a little sad because otherwise, they do an amazing job. read more

Great service. Meghan was so great. Place is clean and charming. staff is friendly. Would definitely go back.

I feel like this review will sound like the beginning of a L'oreal Kids shampoo commercial. No more ouch! Just kidding. It still hurts, but at least you're comforted in knowing that you're being waxed by seasoned professionals, a no-double dip policy, and well, a pink room. I've read reviews for other places where users wonder what the big deal about "double dipping" is. I've had friends inquire about this as well. No biggie.. if it was your individual pot of wax. But imagine a pot of wax shared with EVERY SINGLE PERSON THAT GETS WAXED. Then it's a big deal, and I know for a fact that Jane makes sure of this. I've been going since it was a tiny tiny little back room in Chop Shop, when it was in a random Yaletown office space, and now, in its own little shop on Cambie. Beware the cheaper alternatives. read more