They know their e-bikes here! What a wonderful experience from start to to finish. They whole store…read moreis so well organized and well stocked you know you will be well taken care of. I took home an Urtopia Joy Carbon and can't wait to zoom through the streets of New York.

The best place to get a bike! I had gone to a local store but they were a bit pushy and trying to…read moreget me to make a purchase right away. I ended up going home and researching other bike shops. Lo and behold - Bicycle Planet. I called them on the phone and they were able to tell me the inventory they had. They also answered a few questions I had about a kids bikes (this was a present for our son's birthday). I decided to take a little excursion to Syosset to check it out in person. When I got to Bicycle Planet, a guy named Diego helped me. He went over their different options and brands. The orange and blue Specialized I was looking at at the original bike shop was $80 cheaper here. All of their bikes were competitively priced. I picked out the Giant brand bike for my son because red is his favorite color. It is a beautiful and well-made bike. They were able to add on the training wheels for me since our guy is just learning how to ride, but he's getting the hang of it pretty quick. And of course - what bike would be complete without a silver bell? Once I had selected the bike, someone in the tech/assembly department spent a good 20 minutes or so inspecting the bike and ensuring its safety and that everything was in good working order. Diego brought it to my car and helped me get it into the trunk of my car - would definitely love a bike rack in the future especially for when we ride as a family because I think we all want new bikes now! Plus, Diego said that the bike purchase comes with a year of free tune-ups which is pretty sweet. The look on my son's face when we surprised him with this bole was just epic. And the service here at Bicycle Planet is top-notch. If you're looking for a new set of wheels, this is the place to go.