I dealt with Travis Hance and have nothing but AMAZING things to say....he was professional,…read moreresponsive, courteous, and always look out for my best interests, which is NOT the case with many sales people. I live in CA and was referred to this dealer group. I HIGHLY recommend them if you're in the market for a new Ford. :) THANKS MUCH, RYAN FORD!

If I could rate the service department a zero, I would. From the very beginning, there was a clear…read morelack of communication. Our parents picked up the truck on Friday while my husband was out of town. When he returned home on Saturday, he immediately noticed the exhaust tip was missing. We contacted the dealership and asked them to look into the issue. Later, we discovered the exhaust tip had been broken and thrown into the bed of the truck. Not only was something on our vehicle damaged while in their care, but no one bothered to inform us. This is unacceptable customer service. We are extremely dissatisfied with how this was handled and with the lack of accountability. We will never do business with Ryan Ford again.

horrble horrible.... do your self a favor and do not buy or have your tractor serviced/worked on at…read morethis place. if i could give this place a double neg star i would have. we have filed complaints with the corp office and others. they do not fix your tractor, they lie about not being able to get parts, that we were able to get. will run up a bill that you will not be aware of until its too late. then when you confront them about it, all you hear is lies. and you will never get a return call. when i spoke to cliff jones he stated he would go out and have his service man tear up the tractor and put the old parts back in. mind you service dept never had permission to put the parts in, in the first place. if you have to drive 200 miles to buy a mahindra, it will be worth it not to buy from cliff jones. stay way from this place.

They actually treat you like family I bought my first Jeep from here and I don't regret it they…read moredon't just look for a sale they make sure it's something you want.

Stood in an empty shop with multiple salesmen wandering around, not even one made eye contact with…read moreme nor helped me in the the 20 minutes that we waited...

We took our 2023 Ram 3500 in for oil change and service. Six plus weeks ago. We also had some other…read morethings we asked them to look at. Our dash is discolored, our back window we were told needs a complete new window as well as the weather strip on the passages side door needs replaced. Not one time did the dealership call to update us. We called a few time 3 weeks later and were told we would get a call back. NO CALL!!! Waited a week nothing!! Called back spoke to someone and they once again was told they would call back... 10 days later NO CALL!!! Called today for over 30 mins and couldn't get a person on the phone including 2 managers. Worst customer service EVER.

If I could give them a negative 5 stars I would! I purchased a used 2017 Chrysler Pacifica limited…read morein January, while 7 months pregnant. The car had 73k miles almost 74. Test drove it, no problems, couldn't agree on a price right away, but a few days later they agreed on a cash price, that was still a little high for us, but we went with it anyway. I loved the look of the car and it fit all of my needs with our third child coming. When the car was delivered to us, I had it maybe 2 hours and this pink fluid started pouring out from under the car, I texted the sales person who delivered it to us to let him know and asked for him to notify his manager on how they intended to rectify this situation, he said he would need to speak with his manager and get back with me.. the next day they sent a tow truck out to pick up the vehicle and brought it back to their dealership. I received a phone call later that day telling me the radiator had be broken and that was the source of the leak. They also said they would replace the radiator at no cost to me. When the vehicle was ready I received a call from the service manager informing me that they replaced the radiator and flushed the ffluid and topped it off. I was already hesitate to take the car back because of this situation and reached out to the manager to find out what my options were. I was not informed that I had 3 days to return it, they never once mentioned that to me. About a week or two later I noticed the cater wasn't driving good and called the dealership to let them know that it felt like the transmission was slipping and there was a noise coming from the back of the van, that sounded like something was going to fall out of the bottom of the van. They sent someone out to come and pick it up due to me being very pregnant. A couples of days later I was informed that they reset the transmission sensor/ module and was driving good as new and were unable to locate the source of the sound in the back. Well I drove the car for about 4 days or so and noticed that it was driving like crap again and the noise from the back was getting louder and more frequent. They took it back again and did this 3 more times before informing me that they thought it was the transmission mounts needing to be replaced or what they thought was the mounts. They then located the source of the sound from the back and told me that the shocks needed to be replaced....not to mention the back up camera wasnt working and I had/have an electronic stability control warning showing and neither of those things were covered under the extended warranty... I was very upset at this point because thats not something that just happens over night... it was something they knew needed to be taken care of and failed to inform me prior to purchase. They had my car for 3 days shy of 3 months "putting in a new transmission" out of the three months I didn't make contact with them for updates until the last 2 weeks of it being worked on.. they had every excuse in the book as to why it was taking so long. I understand things happen, but I really feel like they were tired of dealing with me and felt like they would get to it when they wanted. Fast forward to the day they called and let my know my car was ready and they needed their rental back and would drop off my van an invoice to me that afternoon.. when they dropped it off, I was to pay for the back up camera replacement... over the phone with my cc.. they must have called me 6 times to get that taken care of, but when I was calling for updates, no one would answer the phone it took forever to get a return phone call. I finally was fed up and reached out to corporate which didn't do anything but play the go between and finally someone reached out to me regarding my car being completed. When my car was dropped off I had 2 new issues that weren't there when it was taken to the shop... my door was creaking like it was rubbing up against something and when I would get up to about 35mph there was a humming sound.. as well as the oil needed to be changed.. which was funny because they literally had my car for 3 months... Today the transmission issue is still there, it drives like it's going to fall out at any given moment and I personally do not believe that the transmission was replaced with a new one like they "said" it was. The invoice didn't have the transmission part listed or priced. it was listed in the notes.. that the transmission was replaced.. Long story short.. do not go to this dealership.. do not buy anything used at all from this dealership. The only person I like or would even consider dealing with in the future would be the salesman Jarvis.. he is an amazing man of God and was the only reason I dealt with any of the bullshit I got stuck with buying a vehicle from them.

These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

Just bought my new-to-me Pacifica from Zaki. Such a great experience from start to finish. Zaki was…read morethorough, answered all my questions, addressed the issues as requested, kept the process moving without making me feel any pressure. He made a few suggestions that put more money in my pocket on the sale of my existing car. He also showed me his research, looked at alternative cars I could consider, and explained his pricing approach. Not at all a typical used car buying experience. King Brothers is small enough for the personalized experience, but large enough to know what they are doing. Excellent experience!! And I love my new(er) minivan every time I drive it! Note: I bought from the Barkers Point location

Car buying can be a nightmare. Zaki is uniquely gifted at putting those fears to rest. From the…read morequality of car and information regarding it to pricing that will have you leaving the dealership patting yourself on the back for getting such great value, King Brothers covers all the basics. We were concerned going to a smaller dealership that we would have issues finding financing that didn't cripple us. Not a concern here. If this wasn't enough, Zaki has proven that he has the goods to build a premier dealership as the personal care that he places on cars and customers is apparent from the time you meet. You will likely be taken aback by the way that Zaki balances being personal and professional, knowledgeable and compassionate. Unfortunately we had a situation arise causing us to not be able to purchase from Zaki (completely our fault) and he was more than gracious and understanding. While we didn't get to purchase from Zaki( this time), we will be referring all of our friends and family to King Brothers. I only write reviews that I am utterly compelled to, and after spending weeks going through the car shopping fiasco, meeting many wonderful and terrible people, Zaki was the star that outshined them all. I wish Zaki and King Brothers nothing but success as this is just the type of experience we need in the world. Whether you purchase from King Brother's or not, you can rest assured that this 5 star rating (at this time) is not a fluke.

Brought my truck here hoping for it to be fixed but they ended up not doing anything to it. I left…read moremy truck with them for 2 weeks dealing with warranty issues with them. They tried to charge me $850 dollars just for a tear down on the truck and didn't even know the diagnosis. I later get in touch with my warranty adjuster to talk with them but the dealership end up telling me they don't have the tools to work on my truck basically not wanting to work on it. They didn't have the tools to work on a Chevrolet truck and then didn't want to give me a list of the tools they needed. I wouldn't recommend getting your car serviced here they will try to scam you one way or another.

Went back to Tegeler Chevrolet for service and this time my experience was first class. Serviced my…read moreChevy Truck quick and thorough. Suggested a few services I didn't have scheduled and treated me right on the price. One satisfied customer and will be back again definitely.