Brought my truck here hoping for it to be fixed but they ended up not doing anything to it. I left…read moremy truck with them for 2 weeks dealing with warranty issues with them. They tried to charge me $850 dollars just for a tear down on the truck and didn't even know the diagnosis. I later get in touch with my warranty adjuster to talk with them but the dealership end up telling me they don't have the tools to work on my truck basically not wanting to work on it. They didn't have the tools to work on a Chevrolet truck and then didn't want to give me a list of the tools they needed. I wouldn't recommend getting your car serviced here they will try to scam you one way or another.

Went back to Tegeler Chevrolet for service and this time my experience was first class. Serviced my…read moreChevy Truck quick and thorough. Suggested a few services I didn't have scheduled and treated me right on the price. One satisfied customer and will be back again definitely.

Do Not buy a used car from here. I bought a car and was given a 90 day warranty on it. It ran for…read more45 days I had it towed to Ramos Automotive where they told me take it and Ramos is telling me now they don't know what is wrong with it the engine has no compression. I asked for a refund and they REFUSED. I will be taking them to court for a refund under the Texas Lemon Law.

Horrible place to buy a car never get a vehicle from this place. I got a F 250 a while back and had…read moreto replace the turbo a month after I got it and I continued to have problems every couple of months after that then the transmission went out and now I don't have a vehicle

We took our 2023 Ram 3500 in for oil change and service. Six plus weeks ago. We also had some other…read morethings we asked them to look at. Our dash is discolored, our back window we were told needs a complete new window as well as the weather strip on the passages side door needs replaced. Not one time did the dealership call to update us. We called a few time 3 weeks later and were told we would get a call back. NO CALL!!! Waited a week nothing!! Called back spoke to someone and they once again was told they would call back... 10 days later NO CALL!!! Called today for over 30 mins and couldn't get a person on the phone including 2 managers. Worst customer service EVER.

If I could give them a negative 5 stars I would! I purchased a used 2017 Chrysler Pacifica limited…read morein January, while 7 months pregnant. The car had 73k miles almost 74. Test drove it, no problems, couldn't agree on a price right away, but a few days later they agreed on a cash price, that was still a little high for us, but we went with it anyway. I loved the look of the car and it fit all of my needs with our third child coming. When the car was delivered to us, I had it maybe 2 hours and this pink fluid started pouring out from under the car, I texted the sales person who delivered it to us to let him know and asked for him to notify his manager on how they intended to rectify this situation, he said he would need to speak with his manager and get back with me.. the next day they sent a tow truck out to pick up the vehicle and brought it back to their dealership. I received a phone call later that day telling me the radiator had be broken and that was the source of the leak. They also said they would replace the radiator at no cost to me. When the vehicle was ready I received a call from the service manager informing me that they replaced the radiator and flushed the ffluid and topped it off. I was already hesitate to take the car back because of this situation and reached out to the manager to find out what my options were. I was not informed that I had 3 days to return it, they never once mentioned that to me. About a week or two later I noticed the cater wasn't driving good and called the dealership to let them know that it felt like the transmission was slipping and there was a noise coming from the back of the van, that sounded like something was going to fall out of the bottom of the van. They sent someone out to come and pick it up due to me being very pregnant. A couples of days later I was informed that they reset the transmission sensor/ module and was driving good as new and were unable to locate the source of the sound in the back. Well I drove the car for about 4 days or so and noticed that it was driving like crap again and the noise from the back was getting louder and more frequent. They took it back again and did this 3 more times before informing me that they thought it was the transmission mounts needing to be replaced or what they thought was the mounts. They then located the source of the sound from the back and told me that the shocks needed to be replaced....not to mention the back up camera wasnt working and I had/have an electronic stability control warning showing and neither of those things were covered under the extended warranty... I was very upset at this point because thats not something that just happens over night... it was something they knew needed to be taken care of and failed to inform me prior to purchase. They had my car for 3 days shy of 3 months "putting in a new transmission" out of the three months I didn't make contact with them for updates until the last 2 weeks of it being worked on.. they had every excuse in the book as to why it was taking so long. I understand things happen, but I really feel like they were tired of dealing with me and felt like they would get to it when they wanted. Fast forward to the day they called and let my know my car was ready and they needed their rental back and would drop off my van an invoice to me that afternoon.. when they dropped it off, I was to pay for the back up camera replacement... over the phone with my cc.. they must have called me 6 times to get that taken care of, but when I was calling for updates, no one would answer the phone it took forever to get a return phone call. I finally was fed up and reached out to corporate which didn't do anything but play the go between and finally someone reached out to me regarding my car being completed. When my car was dropped off I had 2 new issues that weren't there when it was taken to the shop... my door was creaking like it was rubbing up against something and when I would get up to about 35mph there was a humming sound.. as well as the oil needed to be changed.. which was funny because they literally had my car for 3 months... Today the transmission issue is still there, it drives like it's going to fall out at any given moment and I personally do not believe that the transmission was replaced with a new one like they "said" it was. The invoice didn't have the transmission part listed or priced. it was listed in the notes.. that the transmission was replaced.. Long story short.. do not go to this dealership.. do not buy anything used at all from this dealership. The only person I like or would even consider dealing with in the future would be the salesman Jarvis.. he is an amazing man of God and was the only reason I dealt with any of the bullshit I got stuck with buying a vehicle from them.

They actually treat you like family I bought my first Jeep from here and I don't regret it they…read moredon't just look for a sale they make sure it's something you want.

Stood in an empty shop with multiple salesmen wandering around, not even one made eye contact with…read moreme nor helped me in the the 20 minutes that we waited...

Here's a warm, heartfelt review that highlights Derrek's service, his family-oriented approach, and…read morehow he helped you choose the right vehicle rather than simply making a sale: I cannot say enough wonderful things about my experience with Derrick at Brookshire Hyundai! From the moment I walked in, I never felt pressured or rushed. Derrick genuinely took the time to listen to my needs, my family, and what I wanted in a vehicle. Instead of trying to sell me the most expensive option or simply the car I thought I wanted, he helped me find the car I truly needed for this season of my life. As a mother, teacher, and director of a Christian school, safety, reliability, comfort, and space were my biggest priorities. Derrick understood that. He treated me like family and made the entire process stress-free, honest, and enjoyable. I drove away in my beautiful 2026 Hyundai Santa Fe, and I couldn't be happier with my decision. It has exceeded my expectations in every way. Every time I get behind the wheel, I'm reminded that I made the right choice. What stood out the most was Derrick's character. He is professional, knowledgeable, patient, and truly family-oriented. Those qualities are becoming harder to find, and they made all the difference. If you're looking for someone who genuinely cares about helping you make the best decision--not just making a sale--I highly recommend asking for Derrick . Thank you for making what can often be a stressful experience into such a memorable and exciting one. I absolutely love my new Santa Fe! This version feels genuine, highlights Derrick personally, and emphasizes that he matched you with the right vehicle for your family's needs, which is exactly the kind of feedback future buyers appreciate.

So this was surprising. It was simple, fast, and stress free. I came in at 3, made a decision at…read more4. Came to agreement on terms by 4:30. Went into finance at 5, finished with finance at 5:45. My car was detailed, license plates were transferred from my other car, and everything was done to drive off the lot at 6:15. When I say this was my easiest car buying experience, I could not be more serious. I always try to do my homework before going, so I don't have to our time into extra process and negotiation I don't need or want. I worked with Fabian Canales as my salesperson. He did a great job, and made the experience simple.