Dropped off my Shun knives for sharpening and they came back sharper than when I sent them back to…read moreShun for the same service. Jake was very knowledgeable and they got the job done in about an hour. Will definitely take my knives back the next time they need a tune up.

Wanted a professional to sharpen the swedge (false edge) on my Joker 9.45 bowie. Really wanted to…read moregive Serenity 5-stars. The good news is the apex was perfectly aligned with the point and they did not burn the steel. The right cheek of the swedge was perfect while the left was a bit off at the point. Not too bad cosmetically. Turnaround was 5 weeks. I'd have been happier if they had managed this turnaround expectation. Easy to do business with. So very good, but not great. I would do business with this vendor again.

I read the reviews and then called the shop. John was straight up and to the point after explaining…read morewhat my mower was doing. I knew getting the warranty work done probably was a stretch since the mower wasn't stored for the winter correctly. John said he could have it done by the end of the day I said that would be great I came from Texas City and just give me enough time to get here before you close. We chatted a little bit more and John asked if I had time to wait he would get it done for me. I waited even got to watch as he worked on the mower! I drove by two other shops in Dickinson that were closer but I will return here for any of my small equipment if John can do the work!

I went to The Mower Shop for a new ignition switch for my lawnmower. It's a part only carried by…read morespecialty shops and not available at the big box stores. After John saw the part, he told me exactly how to fix it and not buy a new one. He even told me the trick to getting it mounted correctly again since it's magnetic and must be a specific distance from the flywheel. I told him thanks so much and told him I'd be back to buy the new one if I couldn't fix my current one. Well, I fixed it so I didn't need to go back. John provided EXCELLENT customer service even though I didn't spend a dime. I can promise him this...when I do need to buy something, I'll come back to his shop and buy it. Thanks, John. You're customer service was second to none.

Took our Toro Timemaster lawn mower to Gill's Small Engine for a belt replacement today. Very…read moreknowledgeable staff. Service was quick and efficient. Thank you for your rapid response and friendly service. R. Harris, Texas City

The people at Gill's solved our problems with two STIHL tools within 35 minutes. They asked if we…read morecould wait and they offered to work on the problems immediately. They were successful with making all the necessary adjustments and repairs then asked me to test both items to insure I was satisfied. I have a lot of appreciation and respect for people that treat customers so well. I highly recommend them.

WOW, this company did a great job! I submitted my thoughts and design for my husband's boat name…read moreand told them what specifically I was looking for. Carmen reached out to me immediately and we had the design approved by the next day. One of their employees even agreed to go install it on his way home so I could surprise my husband. They did a fantastic job at a fair price. Could not be happier with the service and product they delivered. Thank you!

Great company! I ordered a banner for our little league team and needed it fairly quickly. They…read moreprinted and shipped THE SAME DAY and I received it fast. Communication with the company was 100% and I felt cared for. Thanks again! I'll come here for all my printing needs in the future. Shoutout to BJ, thanks for all the help!

Jerome and his team were outstanding! They troubleshot my Ryobi portable generator and took the…read moretime to explain the issues with the carburetor plugging and what I need to do to prevent from reoccurring. Runs like new and ready for hurricane season or a power outage Great Christian men and top notch work quality I highly recommend them for small engine work Long time experience in this field

hello everyone, i am writing this review to inform a lot of…read morepeople is confusing my company to this company. my company name is batiste small engine repair and not batiste lawnmower shop. i had a review to come to my account with the understanding that they were sure it was me. after further investigation, i see the mix up that was made. if anyone has an issue with batiste small engine repair, please contact me at (832) 368-5875 to see if you every called me or the other company.

This company is amazing! What a wonderful idea for end of life. I am a client and I can honestly…read morelive in peace and rest in peace when it is time for me to go to Jesus. I located to AL closer to my family, so I called Neptune to give them an update. John Smilie, the associate, was so kind and helpful. He took my info and gave me the nearest Neptune for my family to call in the event of my death. This program is the absolute best if you want to take the weight off of your family at the end of your life. They are everywhere and the price is perfect for what you need. They sent me a memory box full of end-of-life planning and sweet gifts for my family. If you plan on being cremated, this is the way you should go. I am grateful for knowing that not only myself, but my family is taken care of when I pass.

Thank you so much John Smilie for your excellent service and caring heart for my lossread more

The results were excellent, and it was a real pleasure doing business with you. Your…read moreprofessionalism, skill, and easy manner made the whole experience a great one. We truly appreciate your work and look forward to using your services again.

Dillon is a seasoned knife service professional. He is responsive, provides reasonable turnaround…read moretime, and is proactive about asking customers about their preferences. Would recommend to anyone

I would like to give a huge shout-out to Deer Park Sewing & Vacuum in Deer Park, Texas, for their…read moreoutstanding customer service! About six months ago, I purchased a Hoover carpet cleaner that unfortunately stopped working while it was still under warranty. After contacting Hoover, I was directed to take it to Deer Park Sewing & Vacuum for repair. They went above and beyond by helping me receive a brand-new replacement machine. I truly appreciate their kindness, professionalism, and excellent customer service. Everyone was friendly, helpful, and made the entire warranty process easy. If you're looking for a business that genuinely takes care of its customers, I highly recommend Deer Park Sewing & Vacuum. Thank you again for your excellent service!

I brought a perfectly working sewing machine in for him to clean. When I got it back the needle…read moreup needle down, thread cutter and speed regulator would not work. He would not take accountability for breaking my machine. Told me he did the best work in the city and good luck in finding someone to repair it!