What a great clinic! It's conveniently located near me, and although I've visited other places a…read morebit farther in the past, I decided to try this one. I'm so glad I did. I checked in, filled out my paperwork, and was seen within about 10 minutes. I was feeling very dehydrated and weak, so they took my blood sugar, checked my vitals, examined my throat and ears, and ran tests to rule out flu, COVID, and strep. It was very reassuring to see them taking the time to rule out all the major concerns. They determined I was fighting an infection, so I received a steroid shot and my first dose of antibiotics right there in the clinic. They even had me wait a while afterward to make sure I didn't have any adverse reactions, which I appreciated. They sent my prescriptions promptly to the H-E-B next door, and I didn't have to wait long before I was headed home. I truly cannot recommend this urgent care enough. It's the best I've ever been to.

Good doctors, Clean, friendly, good wait time, nice waiting room. Waiting room has nice calming TV…read morewith cute animals lol. Also they did not charge extra for testing for the flu, other urgent care clinics charge in the hundreds extra for being tested, but not here. Highly recommend.

Dr. Autumn Galbreath saw me tonight. I was feeling nervous, and she was so kind and patient. She…read moreexamined me, explained everything, reassured me, guided me, and provided me with thorough information about what was happening to me. It is difficult these days to find doctors who are truly committed and compassionate. She speaks Spanish, which made me feel even more comfortable. Gracias Dra. Galbreath , por su excelente servicio.

I've been bringing my family here for years. Today I was told that I had to pay a $100 copay. My…read morecopay is always $25 per our insurance. Not sure if this is something new or if it was a misunderstanding by the person attending the reception desk. Either way, it is not acceptable. I contacted my insurance provider to report this. They said they will follow up with them but honestly, it shouldn't have happened to begin with. I am leaning toward finding a new urgent care provider that is also in network that upholds their agreement.

Accompanied a friend to get a physical. Friendly staff and great place. The only problem is they…read moreneed to have someone answering the phones. Large parking lot with easy disabled access. Everyone speaks Spanish which is a plus.

Very sad they are shutting this place down. It has always been awesome. Seen quickly, friendly…read morestaff, clean, etc.

The intake process on this place SUCKS since HCA Methodist took over in September 2023. The website…read moreoften doesn't interface with the clinic so you "get in line" online and then hear nothing for hours only to find out their sign in system does not work. They are also demanding that you fill out the same insurance paperwork at every visit and take a photo of your drivers' license and insurance card and upload it. The person at the front refused to take my ID or insurance card and insisted that I do it myself despite that fact that my kids have been in this clinic 4x in 6 weeks. It's a really frustrating process and the front desk person was not friendly.

Dr. Gogu is a Life-Saver!…read more Dr. Gogu is truly a life-saver. I made an appointment due to feeling 'off' and short-of-breath, after a 5-year gap in visiting a PCP due to insurance changes. Dr. Gogu's office was able to accommodate a same-afternoon appointment for me... Yes, truly a doctor appointment made/received on the same day! Dr. Gogu and his staff quickly had me diagnosed with severe anemia...and on my way to the hospital for a 2-week stay. Now on-the-mend and looking over the ER admitting paperwork, I realize just how remarkable Dr. Gogu's fast & accurate diagnosis had impacted my life. If not for the quick diagnosis and actions taken on my initial appointment with him, I feel things would have turned out much differently for me. I'm now proud to have selected my new PCP and look forward to Dr. Gogu's continued health guidance as I age. Many thanks for his compassion, professionalism, intelligence and the quick-diagnosis of my potentially life-threatening condition.

Hi all, I have two things to cover here…read more 1) The comments about this doctor lacking care or interest are CORRECT. we were always in and out, not much convo, not much concern in general, cold doctor. 2) I've seen reviews about being billed inaccurately and this is also CORRECT. my 6m old now, was billed 250.00 for a visit which is suppose to be covered by medicaid, but was still billed. I called insurance and they informed me that his practice sent off the WRONG billing code and that it in fact should have been covered. I recommend going elsewhere. They need detail oriented staff and the doctor can improve with patients.

I came here in severe back and left hip pain after dealing with it for 3 days. I was really hopeful…read moreto leave here with relief. Instead I left with a prescription for a med that has never worked in the past. I recently had surgery and can't have NSAIDS and cleared it with my surgeon ahead of time in case this place wanted to give me Toradol. They assured me that I could have that NSAID but I couldn't take oral NSAIDS. The PA here felt the it would be too strong for me but meanwhile I'm supposed to move around after surgery but I can't because of the pain. He offers me Robaxin which has never worked for my back pain in the past. So I wasted energy, time and money coming here because as a black woman with pain, I wasn't heard. I give up.

From the owner: Next Level Urgent Care provides walk-in care for non life-threatening illnesses and injuries such…read moreas sprains, strains, fractures, lacerations, allergies, rashes, and much more. With convenient locations throughout the Houston, San Antonio, and Austin areas, we are open until 9 p.m., seven days per week.

The nurse aides and all the ladies that work there are so kind and caring,Anna our nurse aide was…read moreextremely patient and very kind with my Grandson, she went above and beyond for him to make him feel comfortable and he was.These ladies seem to love their job and it shows they are helpful friendly and personable I cannot say enough about how kind they are.Emma Broadbent was who we saw and she was friendly and treated my soon to be 9 year old Grandson right not like he was a toddler.This is a pediatric office that really treats children with caring and kindness.

I had an appointment next door and I remember one of my children needed a vaccine and so I popped…read morein to ask a question, I've came here before I I was comfortable with the staff. Staff member Jessica was very helpful and explained to me my questions and how they would be able to accommodate me.

I was feeling unwell and some of my feelings reminded me of the first and only time I got COVID…read moreback in 2023. So, I haphazardly scheduled a 2pm appointment while trying to leave my house at 145. For once in my time in San Antonio, everyone on Huebner decided to obey the speed limit. Somehow I managed to make it by 201pm. Online scheduling was a breeze and all my info was still in there from that last time I came in with the same symptoms. The front desk staff that checked me in was professional and friendly. She politely asked if she was saying my last name correctly which I appreciated (I've been called many last names in my life). The staff that called me back, I think she said her name was Lye (?), was super nice. She took my symptoms down, took my blood pressure, and explained that COVID is on the rise again since school was back in session. She explained how symptoms are presenting and I knew exactly how I contracted it. Then I was seen by either a PA or NP. He was fast and efficient, but a little difficult to understand. Maybe in my brain fog state, I couldn't follow his fast talking. The sent my prescription to HEB and I was on my way. The facility was quiet, clean, and felt relaxing. I was in and out within 35 minutes. I hope I don't have to come back, but I'm glad to know it's close by if I need it.

This is the second appointment during the week we scheduled ahead. We pull in and check the waiting…read morelist. There are 2 people ahead of us and the phone rings 10 minutes before my 1300 appointment. The person on the other end of the phone says "our computers are down and so are our systems". We only have tele health services. I said that's great! I will sit in my car and wait for my turn for telegraph. She then corrects herself and says they don't have a doctor. I asked how long their entire system has been down and she says 30 minutes. I made my appointment through the patient portal online at 1340 sitting in my in the driveway. It took me 4 minutes to get here and I was in the portal (that doesn't work) the entire time. Just be honest, tell the trust. We love next care but once is enough, twice is too much and poor management

This clinic has moved over to the "WellMed" system and has gone down the toilet both in basic…read morecustomer service and the quality of patient care. Getting anything done here is a nightmare. Even for a basic office visit you may be waiting 2 hours after your appointment time to be seen by a provider. Test result follow-ups are very slow, even after they show up on the patient portal. Providers are also slow to write orders when test results are alarming to the patient. Dr. Coutinho used to be great but if you go here now odds are you will just see one of his PAs rather than the Dr. himself. I have nothing against PAs but the care here is simply not up to standard.

Hostile, condescending and rude staff. Answering service and front desk insultingly unhelpful,…read morestaffed by people who do not care one bit about anything but getting a paycheck.

Visit office for MVA injury Dr. Vega and staff were very…read moreprofessional and understanding our needs Dr Vega's bedside manners were professional and caring I'd recommend his office to anyone in town Great staff and great docto.

Never will recommend but they had some good help there and gave me insight into my heart problemread more