Staff was amazing and SO friendly and doctor took her time to talk to me and listen. Loved that…read morethey were open at 8am on a Saturday as well.

What a great clinic! It's conveniently located near me, and although I've visited other places a…read morebit farther in the past, I decided to try this one. I'm so glad I did. I checked in, filled out my paperwork, and was seen within about 10 minutes. I was feeling very dehydrated and weak, so they took my blood sugar, checked my vitals, examined my throat and ears, and ran tests to rule out flu, COVID, and strep. It was very reassuring to see them taking the time to rule out all the major concerns. They determined I was fighting an infection, so I received a steroid shot and my first dose of antibiotics right there in the clinic. They even had me wait a while afterward to make sure I didn't have any adverse reactions, which I appreciated. They sent my prescriptions promptly to the H-E-B next door, and I didn't have to wait long before I was headed home. I truly cannot recommend this urgent care enough. It's the best I've ever been to.

Hands-down BEST, All-around Tx Med. I've been to quite a few…read morebut Stone Oak is consistently a cut above. Last Sunday I was in a car accident and needed to be seen. On top of the million and one things to do, they made it such a breeze and even made me laugh a little. Even with Covid, the process was smooth. Kenneth greeted me with a smile and a delightful attitude (even after I did not complete questionnaire prior to arrival) and willingness to help. He took me to my exam room where Sherry took my vitals and shared jokes. Without hardly a wait at all, I was greeted by the Doctor (Lizbeth, Dr. Munoz) who was undoubtedly the most kind and patient doctor I've seen. It was very refreshing to be taken care of by such a genuine staff during these times. It made all the difference and why I'll keep coming back. God Bless you all!

Liz, very unprofessional and very rude, has attitude, doesn't answer questions, wouldn't give last…read morename. threatens to call cops. fire her or i will have to take this matter into my own hands, VERY unprofessional.

Accompanied a friend to get a physical. Friendly staff and great place. The only problem is they…read moreneed to have someone answering the phones. Large parking lot with easy disabled access. Everyone speaks Spanish which is a plus.

Very sad they are shutting this place down. It has always been awesome. Seen quickly, friendly…read morestaff, clean, etc.

The intake process on this place SUCKS since HCA Methodist took over in September 2023. The website…read moreoften doesn't interface with the clinic so you "get in line" online and then hear nothing for hours only to find out their sign in system does not work. They are also demanding that you fill out the same insurance paperwork at every visit and take a photo of your drivers' license and insurance card and upload it. The person at the front refused to take my ID or insurance card and insisted that I do it myself despite that fact that my kids have been in this clinic 4x in 6 weeks. It's a really frustrating process and the front desk person was not friendly.

Dr. Gogu is a Life-Saver!…read more Dr. Gogu is truly a life-saver. I made an appointment due to feeling 'off' and short-of-breath, after a 5-year gap in visiting a PCP due to insurance changes. Dr. Gogu's office was able to accommodate a same-afternoon appointment for me... Yes, truly a doctor appointment made/received on the same day! Dr. Gogu and his staff quickly had me diagnosed with severe anemia...and on my way to the hospital for a 2-week stay. Now on-the-mend and looking over the ER admitting paperwork, I realize just how remarkable Dr. Gogu's fast & accurate diagnosis had impacted my life. If not for the quick diagnosis and actions taken on my initial appointment with him, I feel things would have turned out much differently for me. I'm now proud to have selected my new PCP and look forward to Dr. Gogu's continued health guidance as I age. Many thanks for his compassion, professionalism, intelligence and the quick-diagnosis of my potentially life-threatening condition.

Hi all, I have two things to cover here…read more 1) The comments about this doctor lacking care or interest are CORRECT. we were always in and out, not much convo, not much concern in general, cold doctor. 2) I've seen reviews about being billed inaccurately and this is also CORRECT. my 6m old now, was billed 250.00 for a visit which is suppose to be covered by medicaid, but was still billed. I called insurance and they informed me that his practice sent off the WRONG billing code and that it in fact should have been covered. I recommend going elsewhere. They need detail oriented staff and the doctor can improve with patients.

The nurse aides and all the ladies that work there are so kind and caring,Anna our nurse aide was…read moreextremely patient and very kind with my Grandson, she went above and beyond for him to make him feel comfortable and he was.These ladies seem to love their job and it shows they are helpful friendly and personable I cannot say enough about how kind they are.Emma Broadbent was who we saw and she was friendly and treated my soon to be 9 year old Grandson right not like he was a toddler.This is a pediatric office that really treats children with caring and kindness.

I had an appointment next door and I remember one of my children needed a vaccine and so I popped…read morein to ask a question, I've came here before I I was comfortable with the staff. Staff member Jessica was very helpful and explained to me my questions and how they would be able to accommodate me.

I was feeling unwell and some of my feelings reminded me of the first and only time I got COVID…read moreback in 2023. So, I haphazardly scheduled a 2pm appointment while trying to leave my house at 145. For once in my time in San Antonio, everyone on Huebner decided to obey the speed limit. Somehow I managed to make it by 201pm. Online scheduling was a breeze and all my info was still in there from that last time I came in with the same symptoms. The front desk staff that checked me in was professional and friendly. She politely asked if she was saying my last name correctly which I appreciated (I've been called many last names in my life). The staff that called me back, I think she said her name was Lye (?), was super nice. She took my symptoms down, took my blood pressure, and explained that COVID is on the rise again since school was back in session. She explained how symptoms are presenting and I knew exactly how I contracted it. Then I was seen by either a PA or NP. He was fast and efficient, but a little difficult to understand. Maybe in my brain fog state, I couldn't follow his fast talking. The sent my prescription to HEB and I was on my way. The facility was quiet, clean, and felt relaxing. I was in and out within 35 minutes. I hope I don't have to come back, but I'm glad to know it's close by if I need it.

This is the second appointment during the week we scheduled ahead. We pull in and check the waiting…read morelist. There are 2 people ahead of us and the phone rings 10 minutes before my 1300 appointment. The person on the other end of the phone says "our computers are down and so are our systems". We only have tele health services. I said that's great! I will sit in my car and wait for my turn for telegraph. She then corrects herself and says they don't have a doctor. I asked how long their entire system has been down and she says 30 minutes. I made my appointment through the patient portal online at 1340 sitting in my in the driveway. It took me 4 minutes to get here and I was in the portal (that doesn't work) the entire time. Just be honest, tell the trust. We love next care but once is enough, twice is too much and poor management

This clinic has moved over to the "WellMed" system and has gone down the toilet both in basic…read morecustomer service and the quality of patient care. Getting anything done here is a nightmare. Even for a basic office visit you may be waiting 2 hours after your appointment time to be seen by a provider. Test result follow-ups are very slow, even after they show up on the patient portal. Providers are also slow to write orders when test results are alarming to the patient. Dr. Coutinho used to be great but if you go here now odds are you will just see one of his PAs rather than the Dr. himself. I have nothing against PAs but the care here is simply not up to standard.

Both my husband and I have been patients of Dr Coutinho for years. He is an excellent physician it…read moreis a shame that he has associated himself with Well med. Well med is terrible. We were assured as patients that nothing would change. Not true. Now my husband is at an appointment that he has waited over 2 months to get and is completely out meds only to be told that they dropped our insurance plan and he will have to pay cash out of pocket and deal with filing an out of network claim. I will miss Dr Coutinho but not Well Med, good riddance to this group of charlatans.

Visit office for MVA injury Dr. Vega and staff were very…read moreprofessional and understanding our needs Dr Vega's bedside manners were professional and caring I'd recommend his office to anyone in town Great staff and great docto.

Never will recommend but they had some good help there and gave me insight into my heart problemread more

My son was bit by a dog in our neighborhood park and I took him here instead of little spurs as a…read morefollow up. The staff is always so helpful and kind. Dr Moran is very compassionate and kind. I will definitely be back to quality urgent care.

100% the worst company I have EVER worked for. Jahaira and…read moreDr. Patel don't know how to run a damn thing. From changing schedules last minute to changing schedules around 4,5,6 times a day. Not to mention outside of your availability and getting in your business asking why you can't work?? Screaming at your employees, covering up illegal activity from other employees and just saying "oh well he was just signing off for other employees" which ig isn't considered forging signatures in their eyes and forcing you to clock out for 2,15 minute breaks (which btw is illegal) instead of just giving 2 30 minute breaks for a 12-14 hour shift like every other NORMAL employer. Don't even get me started on them always making stuff up to make them feel better about themselves. Didn't even cover half of the terrible stuff done here. Employees absolutely treated like crap. They don't even know their employee names or what they look like. Jahaira is so called "office hours" are from 9-5 so we can't text if we need to ask a question but it's ok for her to text us at all different hours of the night. I also need to compensation for a uniform i never received which they took out of my paycheck and when i brought it up just dismissed like that. what a joke.