Great products and customer service! I've recommended this place to others and now this is the only spot they will purchase loose leaf tea

Coming here is a no-brainer if you live in the area! Recently, I ran out of hand soap and was able to concoct a DIY dispenser out of an empty kombucha bottle and shampoo pump. It smells delightful when you walk in and there are many great options whether you're looking for dish soap, hair care, or no-waste dental products. As an avid tea drinker, I also love seeing some options for my beverage of choice! I ultimately went with the rose geranium hand soap since I'm a fan of florals, and it's serving me well so far. Unlike cheap brands that don't fully clean or even name brands full of forever chemicals, BYO's hand soaps clean without stripping your skin of its natural oils. The consistency is comparable to SimpleHuman's gel soap for their automated dispensers. Will plan on returning for a refill when I once again run out! read more

Thank you Julie for the reply and for the call. It was a frustrating day and just needed my BYO stuff! If I'd known you had to be out the door at 5 I would have come another day. But now I know for the future. read more

I love BYO! I visit this shop multiple times a week. Living and working in this neighborhood, Julie's shop has become a staple for refilling all my household good needs. I feel such a sense of relief refilling here and it takes away the guilt from supporting single use plastic options. Whether Charlie or Julie are at the shop, I always feel welcomed and happy I stopped in. Thank you for everything you do for the neighborhood! read more

Amazing customer service! I was impressed with the selections and affordability. They had a great selection of body washes and even unscented ones that are good for your ph! read more

I've been into reducing waste and such, and this company helps me do all that! The products are wonderful! The staff are so nice and I absolutely love what they stand for! read more

The fact that this place exists is already amazing. I really like their dishwasher pods, laundry pods, and toilet paper. But their teas are good and it's a great place for non plastic stuff I use for camping or my home. Not only that but the people working here are super friendly. You also get a discount if you come in on a bike or walking. They stick to their principles and I love em for it. They support local causes too. read more

Love this place!! Walked in on a Saturday morning to fill up on conditioner and see what other items I could stock up on. Turns out, they have many things I use regularly (essential oils, laundry detergent, hand and body soaps, etc.) I've used the conditioner many times since and it works and smells great! The owner was very cool and helpful. She also told us about other environmental-friendly businesses in the area to check out. Woman-owned business! Tip- make sure to bring your empty bottles, containers, etc. to reuse/refill. Also, pick up a punch card if you plan to visit frequently! read more

Found this cute shop when I was walking around East Village. The Sales Associate was very friendly and informative. I enjoyed their curated soaps and conditioners and ended up getting a cedar wood and sage shampoo with some argon oil. My hair is loving both during the colder, dryer months! Also a plus: I received a discount for walking instead of driving! read more

I Purchased a few items from the shop and normally find the representatives to be helpful. I was looking for a dish brush as well as dish soap to be more green and I was offered a suggestion- 72% Garanti soap. I tried using it on my pots and pans and it leaves a nasty film plus the brush I Purchased scratches them ruining my dishware. I reached out to the owner of BYO and she told me that she wouldn't refund or exchange the items because the soap is considered "all purpose". However when I contacted the company directly, they told me that this soap was not meant for dishes but hands and clothes only. I'm giving the shop a poor rating not only because you refuse to work with a customer when you were in the wrong but also because you should know what you're doing/selling. Please do not recommend items and sell them for improper use. It's fraud. I would like to receive a refund for the two items plus the pot that was ruined (onyx-size large). Please reply via text message if you're considering moving forward with helping me (442) 444-1013. read more

Recently been getting really heavily into living a plastic free lifestyle as many house hold products and self care products contain PFA which are considered forever chemicals that don't go away and disrupt your endocrine system and are carcinogens (cause cancer) . Our world is filled with them there's almost no escaping it ! Even if the product you buy is PFA free or fragrance free they're usually in a plastic bottle :( ! Anyways I'm super into NO fragrance in my body wash, hair , & household products ! This is the place to be if you have already containers you can use to refill it'll be so much cheaper . Love their laundry powder/salts so far has been the best alternative to fragrance free washing & it really works ! Love their non scented body wash/lotions . I splurge a bit and let myself have a bit of a mix with my lotions and put some orange blossom lotion into my lotion & their leave-in conditioner is lightly scented as well . I also got some jojoba & almond oil for both skin & hair ! So far been loving this . I find it cost efficient & love getting out the house to refill ! Please consider going plastic and fragrance free for your health. Cancer & other diseases have only appeared when we started massively using plastics , before they used to only use glass! read more

BYO Long Beach - Cosmetics & Beauty Supply Near Me - Long Beach, California

If you're looking for sustainable and eco-friendly items for your kitchen and home, then BYO Long Beach is the place to go. It stocks all the popular sustainable 'swaps' that you need to get started on your sustainable lifestyle journey. With a mix of locally harvested products as well as imported sustainable goods, BYO Long Beach has something for everyone. The store offers a wide range of sustainable sponges, paper towel replacements and lots of other kitchen and home items. Only giving a 4/5 instead of a 5 because I wish they had more food! That'd make me come here a lot more often, but I do really enjoy everything they already have. Pro Tip: if you're a local and you walk here, you get a walking local discount! read more

I am a fan, as four stars implies. A fan of the ideals, which is the reduction of plastic waste...however, an unfortunate interaction today. A store with goals as good as this, cannot recreate the Rodeo Drive scene from "Pretty Woman". As I touched the door handle at three thirty in the afternoon, a head popped out "We are closed today"....(ok, that's fine)...."What are your hours?". (With emphasis expressed for the noncomprehending). "We Are C-l-o-s-e-d today! (realization of what my question was, must have occurred.) "Oh, five thirty." Door is shut in my face. This lets me see their hours, which, in fact, is very lightly scrawled on a plaque as six o'clock. The mission is essential, if perhaps it is only a drop of water in the polluted ocean. The shop girls need to be cognizant of courteous (humane) behavior. I will return but I hope no one else encounters such attitude, because they may not return. read more

BYO Long Beach - Door to BYO store. It saddens me when a business uses poor judgement. “Acquiring” a five star first to review that is not authentic, so odd. - Cosmetics & Beauty Supply Near Me - Long Beach, California

I recently decided I want my apartment to smell amazing all day, everyday so I needed some good essential oils! I yelped 'essential oils' and it showed me this place and I'm addicted. Emily was so kind and knowledgeable about all the products and different ways to use them. I wasn't planning on buying loose leaf tea but I've always wanted some (as well as an infuser if you don't already have a teapot with loose leaf option). They have four stores between OC and LA and they're all recycle-friendly. They also have organic soaps, laundry powder, laundry scent crystals, shampoo, conditioner and *some* cooking herbs (cinnamon sticks, turmeric and about five others). Bring your own containers washed or purchase some of theirs for cheap! Love this place smells so good! read more

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i've never been to a refilling store and this was a great first experience. the main thing that caught my attention was all the plants in the front. there's so many cute plants available! there's also items like candles, cards, soaps, and more! it's a small little store but there are so many good finds. i love getting birthday gifts from here! the refilling stations have soap, conditioner, and shampoo. there's also dry toothpaste that i've been wanting to try. the girl there was also so talkative and polite and telling me about the store. loved this place and definitely gonna tell my friends and family to check it out read more

BYO Long Beach - inside - Cosmetics & Beauty Supply Near Me - Long Beach, California

Good selection and friendly staff. I purchased a couple of bar soaps which I enjoyed very much.

Love this place. Got excited about my refills and forgot my loofah. I provided my number for a receipt so Chavez left me a message to let me know I could get a refund or swing by to grab it. I really loved that. Everyone is very helpful, providing insight and options when asked. **forgot to add there is a discount for taking public transport or walking!! read more

I am new to Long Beach and this was one of the first places I went. Now I go almost every weekend. Each time I find more great products and things to try. read more

Awesome selection of refillable everything!! I'm in love with this store and concept!!

Love this neighborhood spot for household products. Bring your own container and refill. Such a great concept and glad to have them in the community! The essential oils are also a great price. read more

All staff members I've worked with (3 of them now) have been extremely nice, helpful and informative. I'm fairly new to the green scene and they are super informative without making me feel dumb. They have refillable things from laundry detergent to hand soap to charcoal sticks for water filtration. If you don't know how to use something, ask and they'll tell ya! Their website is has a lot of items, but often times, they'll have more in store. Check out their IGs for what's in stock and latest news. Sustainable options may not be the most affordable all the time, but that's an issue of society, not BYOLB. They do their best to balance sustainable options for everyone, while also running a small business. That being said, some items may seem more expensive in comparison, but the way you use it, consumes less. Ex: laundry detergent may be more expensive to fill a similar sized container, but it's concentrated so you only use 1 tbsp (tsp?) Instead of 1/4 of a cup. read more

In a society where more is better and convenience is key, BYO Long Beach decides to go against the grain and support the environment. Cute and quaint bulk store with zero waste goodies from soaps to reusable bags, BYO Long Beach lives up to its name and gently nudges consumers to "Bring Your Own." Products Reusable straws Reusable bags Reusable utensils - TBH I just use my utensils from home and wrap it in a cloth napkin Toothpaste bits in a glass jar - I hope they provide refills for these one day Containers Bamboo Scrubbers/brushes Bulk Items Soap Lotion Shampoo Conditioner Cleansers Cleaning Agents Tea Charcoal Friendly suggestion to consumers: Please use what you have first. Then when it's time for you to refill or purchase, bring your old bottles, jars or containers and fill them up here! read more

Today was my third visit. I waited a while to write my opinion so I can try out their products and give a honest review. I love this place and their products. I've tried their rose water, witch hazel, shaving bar , 3 different shampoos and conditions. The shop keepers are so nice and more importantly helpful. I have a goal of making my bathroom routine greener and BYO is making it so incredibly easy and enjoyable. Going green in your beauty/bathroom routine doesn't mean you'll be a "dirty a hippie". Their products make me feel luxurious. A store clerk suggested I bring travel size containers, so I may try many products because my first visit I was a bit weary but curious. I strongly suggest getting a receipt sent to your phone because the ingredients in your products will be listed under product name which is helpful for future reference. read more

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I'm very confused by this store. I went in looking for a small glass bottle that we could use to transport some dish soap for a trip. The only small glass bottles they had out were bottles with droppers for essential oils. I asked if they might have any that don't have the attachments, and was given a very large bottle with a spray nozzle? When I explained I needed to bring dish soap with me, the shop clerk offered to give me a bar(?) of dish soap I could bring. She then gave me a unlabeled, unmarked bar of (scented) hand soap. I asked if I could see the label, since this is something we will also be using for my infant's bottles. She seemed very confused by this request, but eventually handed me a package (of a visibly different soap). When I pointed out that the package said, "for face, body, and hair," she just stared at me blankly. "It's dish soap," she finally said. I looked at her, then pointed (again) at the words that said, "for face, body, and hair." "Yes. Well. We sell it as dish soap." Wtf? I actually did not know what to say, so I just left. I guess this is a better experience if you need essential oils, but I can't say this is a very useful addition to the neighborhood. read more

First time at a BYO and it was awesome! Emily and Rachel were SUPER kind and helpful! I found a great alternative to Head and Shoulders Dandruff shampoo thanks to Emily. She recommended the scalp therapy shampoo and the price was really affordable :) They also take certain recyclables such as deodorant stick bottles, shampoo bottles, razors, and toothpaste tubes. Visit their website for more info on what you can get at this awesome store! read more

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This place is a gem and one of my true essentials. The store is so cute and the employees that work in it are always kind and helpful. I have tried many of their products- my favorites are the Omega 3 body wash and olive oil soap. I even get 10% off for walking and not using a car to get to the store. Considering myself a loyal customer! read more

Excited to have a refill store in my neighborhood. There are some great products here and I love the mission behind the store. Unfortunately, I don't think I'll return. Went in to refill dish and hand soap and my total was nearly $40. Sustainability and environmentalism should not be something reserved for the well-off & wealthy. I understand the overhead of running a small business and I want to support small business owners but $40 for soap? C'mon now. read more

Awesome, cute shop with reasonably priced, sustainable items that are earth-friendly and good for you Emily was super sweet and helpful, and we will for sure be back as we strive to support our local businesses. Way to go, BYO! :-) read more

This shop is amazing! This store has made me realize how much I'm actually paying for PLASTIC or PACKAGING and not the product itself. I found my new favorite sunscreen and conditioner here. I love that they have the refill station. Everything is reasonably priced. I've learned quite a bit from the workers about the products and why I should make the switch. I also really appreciate that they have a recycling area for items that we typically can't recycle like mini toothpaste containers. read more

BYO knows how to build community. 10% off if you walk, take public transport, or bike. All my downtown friends flock here for their goodies and we appreciate gestures like this in our neighborhood. I wish more stores in our East Village district did this! read more