Absolutely the MOST UNPROFESSIONAL place I have ever been to. If I could give ZERO STARS I WOULD…read more This company sold me a car , when I called to let them know the issues they were mean and nasty bc I wanted to give the car back after the engine went out on the vehicle after 1 year when I signed for 5 years. This man yelled at me and hung up on me after that . I do not recommend this location. LITERALLY A WASTE OF MONEY !

My husband and I bought a 2008 acadia from here only to experience a multitude of problems within a…read moremonth of buying the vehicle. You think bringing our three young children to the dealership or explaining that we had just moved here from out of state that they wouldn't take all of our hard earned money for a down payment on a vehicle that needed $5,000.00 in repairs.. We have been WITHOUT a working/safe vehicle for 5 months now while STILL making payments monthly. We can't even register the pile of crap this dealership sold us in the county we live in before fixing everything wrong. Thank you so much for teaching us that common decency is HARD to come by when buying a used vehicle. I tell everyone I know to steer clear of this place and to tell everyone they know, and will continue to do so for years to come. Talk about getting SCREWED OVER.

I put down 1400 for a Nissan Altima and the car was great. When I returned the next day to let them…read moreknow about the wheel hub they put me into a Chevy Cruz instead. Not even three days of having the car it was leaking oil and then the day after they fixed that problem my car wouldn't start. It's still sitting in my driveway with seven bad sensors and still won't start. I'm disappointed

Went to look at a specific vehicle. I did not see it at all on the lot. I was greeted by a young…read morelady. She had me fill out a credit app right away. I didn't have a co-signer and was looking for something under 10k. The manager then comes out and shakes my hand and tells me they have one SUV that I qualified for. It was a 2005 GMC Denali. 140,000 miles and a cracked windshield. I asked if there were any sedans available, I was told "no". I was also assured that if I wanted to qualify for a better car selection, I'd need a co-signer. I called a woman who works in the car industry for years. She strongly suggests that if you are trying to rebuild your credit, go to the big chain dealerships... Liberty, Ganley, Motor Cars, etc. They have programs "special financing" for those who are trying to get a reliable car without the insane miles and who don't have the best credit. Dealerships like this will just put you in cars that are on their last leg. I wanted to see what they had and was disappointed in how management specifically treats potential customers. Bottom line, people need cars and may just take a chance with dealerships like these. Be careful.

My recent experience with Das Auto Carlot, particularly with the owner Mike, was extremely…read moredisappointing and stressful. I purchased a 2018 Nissan Pathfinder from the lot, and almost immediately after driving off, the check engine light came on. Mike directed me to two separate shops to have the issue fixed, but neither shop was able to resolve the problem. During this time, I made it clear to Mike that I am pregnant, with children already depending on me, and I urgently needed a reliable vehicle or at least a loaner while I waited. His solution was to offer to "go half" on a rental, but even then, he cheated me out of his portion of the payment. When I realized the Nissan could not be repaired in a reasonable time, I asked for my money back. Instead of being straightforward, Mike attempted to return less than half of the $3,000 I had paid. He then tried to pressure me into taking an old Buick as a downgrade, which did not have the seating space I required for car seats. He promised that it would only be temporary until a Honda part came in, but when the part arrived, he refused to switch me into the vehicle as agreed. Mike also made unethical demands, telling me that if I wrote him two positive online reviews, he would "work something out." I refused to be manipulated into writing fake reviews in exchange for service I was already owed. I kept thorough records of our interactions--text messages and recorded phone calls--so that I would have proof of how the situation was handled. If anyone doubts this, I am willing to provide evidence directly. To make matters worse, I discovered that Das Auto was attempting to resell the Nissan Pathfinder after claiming it had been sent to auction. When I brought this up, I was immediately blocked. Shannon, another employee, was rude and unprofessional throughout the process, while Chad and Mike's brother were the only ones who attempted to handle things respectfully and fairly. Chad in particular tried to ensure I got my refund, but it was clear Mike was the one holding everything up. Mike even went as far as to hold onto a check from Credit Acceptance that was in my name, and I later learned he had opened my mail without my permission, which is illegal. Only after my lawyer contacted the bank did Mike suddenly call me and claim my check was ready. This entire ordeal was stressful, manipulative, and dishonest. If you are considering purchasing a car from Das Auto Carlot, I strongly urge you to reconsider. My experience showed a pattern of dishonesty, lack of accountability, and disrespect for customers' rights and needs. The only positive part of my interaction was with Chad and Mike's brother, who at least tried to do right by me. Unfortunately, the owner himself proved untrustworthy, and I would not recommend doing business with him

Was interested in a Volvo XC90. spoke to SHANNON 3 time which she had reached out to me about, said…read moreI was approved for the loan and only needed 2,000 down, I messaged back and confirmed interest in the vehicle, she began to be rude and ignorant, telling me that I was wrong and that I'd need to use that money to get a shittier car. I told her that she was at fault for not communicating to me that the 2,000 was for a lesser vehicle and was continuously being rude and swearing at me. I checked her attitude and then told me to come down to the store and see what happens when I pull up. Like who is you a car salesman "saleswoman". can't even keep a damn lead.

Vehicle stopped working in 4 days. Don't go here timing chain was bad. This place is terrible and…read moreIt's my opinion that they intentionally sell bad cars.

Put down 3800 for a 2013 Altima and it stopped working before my tags expired. They keep yelling as…read moreis.... But when I was there Ray said nothing was wrong with the car he said it was "fully loaded" yea fully loaded with problems.... Told them the first week the ac doesn't work. They sent me to a mechanic on my dime.... Then I expressed to them that I was smelling burnt rubber, dude told me if it's a $20 belt he'll pay for it..... The very next day the car stops working and when I tried to start it, here comes smoke. Not to mention all the rust under the car that was seen as the car was being towed after breaking down. I'm currently waiting for the place to open so I can drop this car off.... I will be calling better business bureau next....

Larry was an exceptional salesman, Mate was excellent…read morehelping with finances. I was in and out with a new Telliride within 2.5 hours.

This is your typical dealership all they care about is the sale. I was supposed to get my car…read moresealed they said it would take 1 day I called several times it took over a week 9 days. Then I was supposed to get Matts with my new vehicle and they were to be treated as well. They did not put them in the vehicle even after I asked. They promised they would del8ver to my home and they did not. I went to pick them up and they were not treated. I had to wait again and unfortunately I do n ot live around the corner. I live 25 minutes away so that's 75 plus miles wasted to attempt to get what I was owed. They did not try to make any kind of amends

This is the worst place ever to buy a car. The owner is rude and thinks he can talk to people any…read morekind of way. He is not honest about what he says and he has bad business practices. I would not refer him to my worst enemy. Save yourself some time and money and go somewhere else.

The people there are really friendly and quick. You can pick up and see the tires for your car with…read moregood price. They have like $40, $45, $50, $60 tires . I recommend goind there.

Great service. I got new tires I bought on line mouted by The Tire Guys, While I was getting these…read moremouted on my wife's ride I asked about a good set of used tires for my ride, they showed me all they have available and I picked a nearly new set they sold & mounted for $280. Highly satisfied, I recommend.

Thanks Sam's Motorcars I love my new car. This dealership is very friendly professional excellent…read morecustomer service very welcoming. I would definitely recommend anyone here

Be aware of their service department and their recommendations , From our experience and other…read morebusinesses who have worked with them , we all agree rush Only solution is complete engine overhaul Our truck was there for few months for a complete engine rebuilt , when delivered broke down 20 miles after leaving their shop had to be towed back in and they would hit us with another $4000 worth of work. Get a second opinion before spending your hard earned money with rush

Sent truck there to get warranty work done to transmission they say clutch brake is out got wrong…read morebolts in drive shaft and wrong u joint the transmission is 7 months old put in by rush truck center in converse Texas they say bad motor mounts is what took the transmission out it is hammering like a rod is coming out the oil pan but won't stand by warranty they over charge and they tell you waiting on parts it's been over a week waiting on seals worse service ever wouldn't take a brand new truck to them let alone one that needs some work