I would like to highly recommend Wilson Heating and air. These wonderful people were recommended…read moreto me via a friend and I couldn't have asked for a better company to address my needs. I had already done my research on what I needed via a home inspector and a family member who owns a similar business in another state so I knew roughly what I needed and the price. The Wilson team conducted a thorough investigation and made very reasonable recommendations and suggestions for improvements outside of their business on how best to address my air conditioning needs. To my pleasure, they came in under my estimate, didn't attempt to up-sell me, were extremely friendly, knowledgeable, and punctual while being able to schedule my home very quickly even in 100 degree plus weather. There were follow up visits to tweak the new system which was worked into my schedule and part of their wonderful warranty coverage. There were never any complaints and it became clear of their priorities, customer service, quality products and workmanship, and finally pride in making the customer happy. No one likes to spend money on air conditioning needs however Wilson Heating and Air will make the process as easy as it can possibly be. I am extremely satisfied with my purchase experience w/ them and if anyone has an AC need, I suggest you start with them, you won't regret it. Thx Wilson Heating and Air, I appreciate it!

We have worked with Wilson Heat and Air for the last nine years. They did the install of our new…read moreheat pump when we moved to O'Brien from south Florida. Mike did our install and is usually the tech to respond to any issues we have had, he is excellent and has always responded quickly. The folks in the office have always been friendly and provided us with great customer service. Today we had them install new ductwork for us, as always, they did a great job for a good price. We would highly recommend Wilson Heat and Air for your HVAC needs.

Overpriced and Poor Quality Work…read more Exact Temp Heating & Cooling repaired my HVAC on June 10th and overcharged me for the job. Less than two months later, the system failed again. Instead of standing by their work, they tried to charge me for another repair on the same unresolved problem. Very disappointed -- poor value and no accountability.

Requested a quote and service through Yelp to many, and they were SO fast, responsive and…read morerespectful. Price was very reasonable and they were able to fit us in for the next day. Kayvan came out, called me to explain everything multiple times (as the jargon can get confusing). He was respectful, patient, and super knowledgable. I requested he let me know what he was doing every step, as I was not home, and he was very responsive. Will definitely be using Exact Temp Heating & Cooling again. Thank you!

It's difficult to describe how thankful I am to Josh for the service, professionalism and care he…read moreprovides, no matter how big or small the job is. I contacted him about a minor issue I was having with my HVAC system. Josh responded quickly and said he could be out the NEXT DAY (I was expecting 2 days minimum) to take a look. Maybe 15 minutes later Josh advised that he could be out in a couple of hours. He showed up as promised, took a look at the problem, resolved it and gave me some future self-remedy tips. Josh is awesome! Where's the 10 star button on yelp? D. Colbert Waxhaw, NC

They massed up my Furnace, after the service and won't response! So horrible situationread more

Very thankful for the timely service. He was very knowledgeable and knew what could be our problem…read morejust by walking in our home and going upstairs. Very friendly and actually, as a courtesy, reconnected our pipe in the attic that the new roofing company disconnected and didn't put back together! I am glad we chose Austin for our new units.

It seems like there has been a change in service quality. Have not had issues when dealing with…read morethem in the past. Getting service scheduled was a real chore. Called on Oct 3rd for 2 of my properties. The first one needed servicing and the other one needs an entire split unit replaced. I provided the person on the phone the address, my phone number, my billing address multiple times. According to my cell phone log, I was the call 8 minutes. This person sounded very confused. I kept repeating myself. Finally I asked if I could email the information, because at this point I knew explaining the unit replacement was going to be too technical. It already took almost 8 minutes to provide the information for the service call. I sent an email and it did go through and I got a call October 6th and they needed the address for the estimate for the new unit, because the street number was not in the email. Looking back at the email, it was in the reference at the header. Also informed that they were going to try to squeeze me in at the other property. The address for the estimate was on the title for the email. Anyway, I asked if they could just respond to my email with any questions. When this person called I was driving and was not about to spend a lot of time repeating information that was already in an email. On October 9th, I had not heard from them and was wondering when my property was going to be serviced. They told me they were waiting for an email because they did not know what property needed to be serviced. I transferred to a lady that started yelling and screaming. She kept screaming over top of me. It was bizarre. I have been managing properties for 26 years and have even used them in the past. However, going through this mess just to arrange a service call is a first for me. The estimate for the new unit could have waited a week or so. However, I am used to getting things scheduled and serviced within a day or two at the latest. Not having to call almost a week later and being told they did not have the address that needed to be serviced when I spoke to the person for 8 minutes providing the information multiple times. Austins have been in the area for several years and I hope the figure out their communication issues for the sake of their business. However, I cannot deal with people that fail to convey scheduling information to their technicians, then yell, scream, and blame me for their failure.

Installed new Trane Heating & Air Conditioning System for me their $quote was much better than any…read moreother HVAC Company! They are highly professional, polite efficient punctual kind and nothing too much trouble! They followes up to make sure I was completely satisfied or had any questions! Office handled payment very professionally! I highly recommend Loves Plumbing and Air Conditioning Co. as they came highly recommended to me from several friends who had used their services!

Put in our hot water heater....Quick, professional and a quality price! Beyond happy with Love…read morePlumbing!