UPD: I was contacted by a manager to talk about my visit. The woman was incredibly nice and offered…read moreto come one more time to make up for the bad experience. I was not interested since my son's tooth had already been fixed in a different practice. Then she offered a refund of 50% of my initial visit. She did explain that the way they scheduled me only had a consultation (which I still believe is way overpriced), so please MAKE SURE when you are scheduling your visit, you know what you are getting, in order to avoid frustration.

I would not recommend this practice based on my experience and review, most especially if seeking…read morean honest and accurate dental care for your child.

My family has provided Dr Stein with several patients for the last two decades. However, once…read moretreatment is over, the care stops. Our "permanent" retainers were supposed to be maintained for life- but we were told to pay $300 to repair broken ones. These retainers do wear out over time- they break, they loosen from the bonding. No promises were ever kept. Because we had already given him so many patients he offered a discount on the last patient (he refused to put this down in writing, surprise surprise). But of course, when it came time to pay, he began to back pedal... until one of the staff members told him she had witnessed him make that promise. We've since had the permanent retainers removed by our dentist and had Invisalign retainers made. The permanent retainers made cleaning very, very difficult. Patients beware. This orthodontist only cares about money, not people.

Had an eye opening disgusting, deplorable and racist experience at Dr. Stein's office today. I…read moreseriously doubt they treat all their patients this way. At first I just wrote off Donna (staff member) to being cranky and rude but afterwards I realized the real problem. I guess I'm naive being that I just moved here from NYC where Jews and blacks co-exist nowadays with very little problem. This small town of Lansdale doesn't have alot of blacks and Donna told me in no certain terms that she did not want my business and handed me my son's files and teeth modelings that our orthodontist from NYC had forwarded to her. Unbelievable. I'm the last person to play the race card but this place is not a place that has lots of black patients (nor do they want our business) because she rudely showed me the door today when I arrived at their office and told me to find another orthodontist. Do not do business with these racist jews!

I can't say enough positive things about Dr. Hodges and her team! I had the opportunity to work…read morewith Linda who is very knowledgeable and super personable! The whole team is great and and very conscientious! I had the Invisalign treatment and the results were amazing! My 12 year old son also recently got his braces - I can't wait to see his results! If you are a looking for an orthodontist that not only delivers great results but extremely professional, friendly and accommodating I would highly recommend them.

I meant to post on here several times but I continued to give chances after many bad experiences…read more Anyways the Asian orthodontist are unfriendly and rude when I was getting my braces off she just seemed so impatience and annoyed when filing my teeth. When you ask them questions they'll just act as if they don't hear you or too good to respond and allow one of the techs to help you (when they should be able to answer all questions I mean they are suppose to be well education on this) Basically they need to go they have no social skills what so ever. This is like the thousandth time this happened and when I asked for Kellyn number or email they said she doesn't have one for us. Yea bullshit I'm Happy I got my braces off Friday and won't have to come back.

Highly, highly recommend this practice. The entire staff is…read moreamazing! Friendly, professional, patient and accommodating. Wish we had found them years ago.

Great place. The hygienists really know how to make your teeth sparkle. The front desk personnel…read moreis very friendly and accommodating. When I had to cancel a weekend appt, they actually called me to let me know a Saturday appointment became available so that I wouldn't have to wait a long time for another Saturday appointment. Dentist is great and very personable. Very happy to have found them. It males going to the dentist not so bad.

This practice is as good as it gets. Dr. Cassalia has invented a great technique that is far…read morebetter than invasalign and offers the same results. I didn't want to get invasalign due to the expense and the frustration of having to deal with trays that I was skeptical that I would use. I decided to try Dr. Cassalia's Wirelign technique and my teeth are almost fully straightened and it has only been a couple of months! My dentist, a reputable dentist in center city philadelphia, was amazed by the results. I am pleased to recommend this practice and technique to anyone that is considering it. I commute from center city philadelphia for my treatments and it is well worth it!

I met with Dr. Cassalia for a consultation on whether I was a good candidate for LingualWirelign…read more I had Invisalign and other orthodontics treatments before, but still have issues with the spacing and alignment of the teeth. Dr. Cassalia examined my case thoroughly and discussed in great details about his thoughts and my treatment options. Compared to the orthodontists who I had worked with, I was truly amazed his attention to details and patience. Even though he did not recommend LingualWirelign to me, but I appreciate his honesty and integrity.

Can't say enough good things about Dr. Tokaz. Have my daughter undergoing orthodontic treatment…read morewith her. She listened to my concerns and address each and every one of them with uttermost care and professionalism.

If I could give this place 0 stars I would!! This is by far the MOST disorganized, uncaring,…read moreunprofessional medical office I have ever been to. They are never on time, the waits are horrendous and the staff are clearly there just for their checks. In my opinion the practice has way too many patients to be able to run properly. If another practice is within ur insurance network go anyplace but here.

I could give this practice 0 stars. They schedule appointments when they are not there, the are…read moreuncaring and will make excuses. Recently they will ask you to fill form online which would not work and your computer might get infected with virus. Also their doorbell or door locks would not work. They will overbook appointments and will make you wait for hour and your kid will be seen for 15mins. Its all about money for them and not patient care or satisfaction. Not sure how this place follows PA medical laws.

I really appreciate everything about this office. The communication, attention to detail, bedside…read moremanner, and efficiency at the front desk are all top notch. I've never had hygienists like they do here--they're all overly-versed on all things dental-hygiene related. You can tell that they love their jobs and are treated well. It also happens that their dental relations (oral surgery, etc) are also chosen with great care. (One I worked with before discovering this office, another they sent me to where I had a very easy time with a sinus lift and bone graft for a future implant). While my care plan and journey is pretty straight forward, my husband has an insane and complex dental journey ahead. If I call about whatever he should get done next, I'm confident that they'll help me get him in the chair and help him go forward with the rest of his checklist. Making a care plan here is easy breezy like Sunday morning. They will have you confident and sorted with your dental priorities and insurance. I already drive about 25 minutes to get to the Lansdale location, but if they moved, I'd just buckle up for a longer commute. The last time I was there, I noticed that Dr. Kaffey had a plaque near the front desk regarding his time as president to a regional dental association. Definitely something that wasn't surprising. The work done and leadership here is pretty stellar.

Liked the place. Went there for years. Quit taking my insurance. Had to find another dentist.read more