The outside exterior is extremely dilapidated and uninviting. Waited almost 2 hours before I was…read moreseen. Was told the xray system was down after I sat for OVER an hour. Nobody explained any procedures or processes. Everything seemed very outdated. I wish I had read Yelp reviews first. I was also pressured to sign waivers in the middle of my procedure as I was in the chair. It felt extremely rushed and suspicious. They gave me a few cement fillings that literally fell out from flossing in a week. I'm sure I signed a waiver that I cannot sue for malpractice. I don't even know if they used dental cement. It reminded me of nail builder gel. Office staff seems to have little background in dental. Also, there is zero patient privacy. They have four dental chairs next to each in a row without proper partitions. To be honest when I walked in I thought it was the welfare office. Safe to say I cancelled my six month follow.

Best dentist experience from front desk to doctor! I highly recommend the office in Clifton…read moreHeights.

I was a patient at their old Lansdowne location with Dr. B and then went to the new Aldan location…read moreONCE in 2021 before transferring to another practice. In 2023 (2 years after service) I started receiving the same bill through the mail and via text for that ONE TIME I came to this location for routine service that should have been covered by insurance. After calling several times I've gotten inconsistent explanations or lack of explanations of why it was supposedly denied by my insurance, then this year someone at some point said it wasn't submitted correctly and they'd try again. After that I started getting mail from my dental insurance company at the time of service stating that this dental practice failed to file the claim in time (90 days), which is why it was denied. Then I started getting mail and texts from this practice that my outstanding balance was adjusted and INCREASED even though no additional services were rendered. This negative review is 100% a reflection of their administrative staff and unprofessional billing practices rather than the dentist I saw. They have not been able to give me an explanation or acknowledge that they have made multiple mistakes along the way. It is now the end of 2024 and this is still not resolved 3 years later. Stay away from this practice!

I hate the dentist but this place is always fun to go to staff is funny to talk too and the dental…read morework course I'm pleased with as well

I had a dental emergency and went to another dentist who reccommended an extensive and expensive…read moretreatment plan. I went to Dr. Freilich for a second opnion. He felt the treatment plan was excessive and corrected the problem iin one visit. I have not had a problem since. The office was spotless and the staff was courteous and efficient. Dr. Freilich was personable and gentle and put me entirely at ease. This will be my dental office of choice from now on. Thank you so much, Dr. Freilich and your wonderful staff!

This office doesn't look like much from the outside but the inside is huge and everything is…read moretastefully decorated. The receptionist was very friendly and I didn't have to wait long to be seen. The hygienist did a thorough job with my cleaning. The dentist, Dr. Freilich, wasn't as personable as I would hope from a doctor, but he wasn't unfriendly. He just said "How are you?...Open...Fabulous teeth....Any issues?...OK, see you next time." I really liked how my little dental kit was placed in a fancy zip up pouch. Though this made me realize how much money this place has, but hopefully the quality of service stays just as good. By the way, parking is a bit of a nightmare: only 4 spaces in front and you can't park in the nearby neighborhood.

They went far beyond what I've expected ,from the beginning until the end . I give a high praise…read morethe Dr. and the most helpful stuff . I HIGHLY RECOMMEND THEM

I waited until after my sixth visit to review, and it's most definitely 5 stars…read more I have major issues with going to the dentist. I have had horrible dental treatment in the past, and have actually been left in pain for years due to that treatment. But, I also have a medical condition that makes my teeth incredibly susceptible to caries. First visit, I went in as an emergent patient, with a dental abscess. The guy up front, he was horrible. I had to make a scene to finally get seen, due to his incompetence. I didn't feel that it bode well, and I was actually within seconds of walking out. But when I was finally taken back it was great. The dentist, Dr. Maria, actually listened to me. We put together a care plan. Today was my 6th visit, and I have to say, I'm impressed. From Gianna at the front desk, to Beth, the amazing hygienist, Sami (sp?) the dental assistant, and Dr. Maria herself, I feel welcomed and cared for. I should mention, the guy who gave that horrible treatment on day one? Gone. The oral surgeon that I had to see in visit two has the bedside manner of a rock (a dull rock at that). He did a great job on the extraction, but don't expect any sort of communication. I will continue to use Aldan Family Dental (specifically Dr. Maria), so long as I live in driving distance!

Receptionist Kay was terrible. Asked several times to speak with the manager and every time I was…read moreput on hold for 10 mins with no answer. I am not exactly sure what her issue was as I have been a loyal patient and only needed to resolve a scheduling issue that was on their end! 5 times I called until finally I decided to cancel service with them.

This place is the worse place ever.i had an appointment to get a filling 2 times but instead the…read moregave me treatment plans and billed my insurance. This place is a scam go at your own risk

This place has the worst communication process. The staff in office are great. But the constant…read moremoving and closing of office is a nightmare. My son has had his braces on for 7 years because of this. He finally got them taken off in January and now we are trying to get his retainer. This has been going on the last 3months. We call ask them about picking it up and they telling us that someone from upper management will give us a call, but they never do. They were paid for. I can't stand this place. Poor customer service.

Artisan Smiles is worse business. They have canceled 6 months of orthodontist adjustments in a row…read moreclaiming their new office is not up and running. Why would you close one office without the other ready to go??? Artisan has left their patients without treatments for 6 months! Traveling to York PA from Delco is not an option for many. I was able to get my child in the care of a new doctor, but now Artisan will not release her records (yes the form was completed, it was also emailed, snail mail and faxed back). And we are paid in full! Artisan Smiles has broken their contact by failing to provide treatment for their patients. Dr. John McIntyre has abandoned his patients. If you are in this same situation contact your insurance provider, my insurance provider has credit me back their portion to use with another provider.

The office does great work, especially one of the wonderful dental assistants. Her name is Lamika,…read moreand she did a great job with taking x-rays in a manner that was quick and professional.

If no stars were an option that is exactly what I would give, based on lack of professionalism and…read moreinability to provide products they advertise due to lack of expertise and poor work ethics. Timeline of Events as follow: Nov. 2023 - I had a consultation was provided with a quote, during consultation I asked all questions and advised on my needs in order to make a decision as whether or not to do business with them. Dec. 2023 - I go into office for fitting at which time receptionist produces bill that is $150.00 in excess of what I was quoted. I bring this fact to her attention. She goes to office manger who advises that as a courtesy they will write off the $150.00. In my mind I'm thinking this is not a courtesy and where did this extra $150.00 come from? Dec. 2023 - I pick up product and it's incorrect color, Aspen agrees to remake it. Dec. 2023 - I pick up remake 7 days after. Jan. 2024 - Less than a month later the product breaks. Aspen advised they will remake. Upon picking up the remake I advise them that there are minor modifications I need which I was told can be done by the in house tech. The receptionist is adamant that it must be done by the doctor and gives me an appointment with the doctor. Jan. 2024 - Day of the appointment I am notified by Aspen that they need to cancel the appointment due to the doctor not being in due to sickness. I advised the receptionist that I don't need to see the doctor I need to see the tech again receptionist is adamant that appointment is needed with the doctor. Jan. 2024. - A few days later I go in for scheduled appointment only to be advised that the tech is not in and the doctor cannot handle. So I'm again given another appointment. Jan. 2024 - I finally have the appointment with the tech whom when making the requested modifications damaged another section which now resulted in them having to do another remake. Well as of today I went in for appointment to pick up remake. I requested two modifications which again I was advised the in house tech can do. I'm sitting in the chair I overhear the Dental Assistant conversing with tech about the modifications that I was requesting. The technician becomes unhinged screaming at the top of his lungs that he is not doing another remake (mind you I didn't request a remake I requested a modification) and how he is done with this. From there the Office Manager comes in telling me that the Doctor will be in. I first advised the Doctor of my dissatisfaction with the tactless unprofessional behavior of his technician and further advised that the technician owed me an apology. The Doctor continuously tried to justify the behavior of the technician. Further along in conversation I am giving the Doctor back his words with respect to modifications that he told me could be done in house. The Doctor becomes extremely annoyed advising me that he does not like the fact that I am continually saying "You told me", I'm thinking to myself this is weird and everyone in this office is weird. Trying to remain calm and refrain from using trigger words, I communicate to the doctor the very minimal modifications I needed done, the Doctor says that he can do them. I then question if he the Doctor could do them what was the issue with the tech doing them? The Doctor responded perhaps he doesn't know how. Ultimately I expressed my dissatisfaction with the practice a whole as well as the product received. I was offered a refund which would have required me to leave the product which wasn't a doable option. I did express to the Doctor that I would be filing a complaint with the PA Attorney General's Office. At this point the Doctor became unhinged, and in doing so the behavior of the tech was understood as behavior start with the head. Unhinged Boss produces an unhinged worker. The proper way this should have been handled would have been for the Doctor to apologize for the horrendous experience from inception to present , and to offer a full refund without requiring me to leave the product.

The receptionist was very unprofessional and did no research on why I had stopped coming to visits…read moreafter I explained that I had a court order due to domestic issues .He tried to say I was a no call no show and charge me 50 dollars twice ! Like I live in the communityI am a hard working woman with four children I'm raising why on earth would you treat someone that way especially in these times . The way he talked to me was very discouraging and now I have to find a dentist who will not treat me this way and someone I can trust bc you can't let anyone with and attitude work on any part of your body teeth included .

Certainly. Here's your revised version turned into a clear and firm bad review that highlights your…read moredissatisfaction as a customer: Terrible Experience - Overpriced, Poor Work, and Unprofessional Behavior I had an incredibly disappointing experience with this dental office. I was charged $574 for a basic check-up and cleaning--far more than the $354 I used to pay at my previous dentist for the same service. Then, I was advised to replace a filling that I had never had issues with. The procedure cost $606 (insurance covered part, but I still paid $104 out of pocket), and it left me in pain. The filling wasn't properly leveled, which caused discomfort and further problems. Because of this poor work, I had to return and was charged another $200 just to fix the dentist's mistake. Even worse, I had to come back yet again with severe pain a week later and was charged another $123. These follow-up visits were the direct result of the original botched procedure, and I don't think I should have had to pay for them. To top it all off, during my most recent visit, the dentist refused to see me and sent an assistant instead--who diagnosed me with a root canal. I waited over an hour just to insist on speaking with the actual dentist. Between the excessive charges, painful procedures, and lack of professional care, I would not recommend this dental office to anyone. I've never had such a poor experience with a dentist.

I went to Baked for all my bridal events. The girls took extra time making sure no spots were…read moremissed. The staff are friendly and helpful. The space itself is so cute and welcoming. I like Baked so much I drive from the suburbs just for their tans!

The vibe was great!! So clean and cutesy. Lots of clothes and candles and stuff to shop around and…read morelook at! I've only done spray tans with the machines never had a person do it for me! I was spooked at first but the gals are so sweet and made me feel so comfy and normal lol.