Avoid this practice!!!!! We have been dealing with them for YEARS, yes YEARS not months over a bill…read morethat should have been paid. They aren't sending the summary for the work done to my husband to the insurance and it is causing the insurance to still be waiting to pay their portion. We have called over 5 times to get this fixed yet the office still can't figure their sh*t out. Waste of time and money.

Very pleasant front desk staff. Dr. Patel helped me in an emergency without hesitation. I 100%…read morerecommend

I transferred care to Dolan Dental a few years ago after our dentist of over 35 years retired. I…read moream so happy Dolan Dental was recommended by a family member. Their equipment is cutting edge, their office is run very well but most importantly the care you receive is first rate. The staff's fabulous, friendly, professional and knowledgeable. I really trust the team and highly recommend this practice!

The cleaning was professional and thorough. However, I am giving them 2 stars based on my…read morecheck-out experience and requested records sent. At checkout I specifically and clearly requested to pay the full charges and be reimbursed by my insurance, asking that NO assignment of benefits be made (nothing entered on the assignment line of the claim). The woman who checked me out did not respond to my request except to smile and nod her head. She told me I owed $292 which I paid without question (I should have known it was too low to be the total). There was no indication that she didn't understand or could not honor my request. I confirmed they were filing electronically and asked for a copy of the claim. I found she had assigned benefits to their office and I had paid only my portion. The total was over $500. This was in direct opposition to my request with no explanation. That was on 4/10/26. To date, 5/18, the claim still has not been filed with my insurance company. Secondly, I requested that my records be sent to my out-of-state dentist of 20 yrs as I wanted them to have all my records. I filled out an authorization form, gave it to Millie at the front desk in person, but nothing was sent. When I called to find out why no records were sent, she denied I had personally handed the form to her the previous day! This was absolutely untrue and I was stunned. She claimed she did not have it and I had to fill out another form. Then they only sent the pdf of my x-rays, not the preferred digital images, and without the treatment plan. The claim filing error and Millie denying I gave her the authorization form are Issues that do not generate trust. I have never had such an experience at any dental or medical office before. They don't seem to have anyone in charge, such as an office manager, although they have 8 or 9 people at the front desk. I will have to decide whether to continue with this practice.

Had the best cleaning from Asia today. My teeth never looked whiter. I'm a happy camper.read more

Had marked swelling of my gums. Called them and they saw me immediately. X rays shhowed a…read morefractured tooth and I needed an extraction. It was done immediately and painlessly. I'm writing this 10 hours after the extraction and all I need for pain relief is some ibuprofen. No bleeding at all. Great and rapid service. Drs Bandelac and Azulay are top notch.

Been a patient here for YEARS. I had to reschedule an appointment due to a medical emergency, they…read morehave appointments 4 months out, absolutely ridiculous. Office is too small for the amount of patients they take on. Beyond disappointing will be finding a new dentist.

It's hard to give a dentist 4 stars, but there you go. The office is really small, and I've never…read morehad to wait too long. Dr. Chamseddine is awesome. She reminds me of my mom--she gives me a hard time for not flossing but she doesn't make me feel like crap for it. Don't let the store front deceive you--it looks a little sketch on the outside but it's clean on the inside. Plus you get to watch Divorce Court while you wait. The rest of the staff is also nice. I've gotten a routine checkup and a cavity drilled, and both went quickly and painlessly (well, at least more painless than my last dentist).

Nice people that explain your individualized treatment program and relating costs. VERY…read morePROFESSIONAL.

I called Tuesday and when I explained the problem, I was given an appointment for Wednesday. Staff…read morewere very nice, and Dr. Michael Blasek was great at explaining exactly what the problem was, and the procedure to fix it. Clean, modern office. Happy that I've found my new dental office so close to my new home.

Despite the delay in scheduling the extraction of a fractured molar due to the illness of the oral…read moresurgeon on the original appointment date, when the hour finally arrived over one month later I was pleased overall with the experience. Two visits were required. First, a two minute evaluation with the surgeon to allow him a visual check on my condition, and to briefly discuss the appropriate anesthesia (local or general) for the procedure. My cracked and partially missing tooth was fairly straight forward, so we agreed that a local would be sufficient. Two months later on the appointed day, I appeared a few minutes early in case there was paperwork, although I had submitted the dentist's information before the first appointment. Still, there appeared to be a lack of coordination between the front desk and the part time surgical team (including surgeon), so I sat in the waiting room for 40 minutes being ignored by the staff until the surgical assistant wondered where I was and why I hadn't been sent back to their small work area in back. Turned out, there were a bit more questions to answer, which I completed quickly. Shortly, the surgeon came in and began sedating my gums around the tooth to be removed. He injected a lot of numbing agent and it took a while for it to do its job. He returned a third time with one more shot for good measure and went after the broken soldier with a dental pliers. He torqued and yanked and pulled and had that bad boy out in about two minutes. I had to ask if it was extracted and was pleased when he was affirmative. Not completely painless, but so fast that I had no complaints. I was out of the chair and preparing to leave just a few minutes later. The assistant gave me a bag with gauze, ice bag and written directions to take home. It would have been more comprehensive had she explained everything I should be doing, such as to take ibuprofen and Tylenol Extra Strength as soon as I got home before the local anesthetic wore off, and how to use the gauze and ice pack, but luckily I read the instructions and avoided any problems. 24 hours later and I am without pain, nor bleeding and haven't needed the ice pack for swelling. All good. Still careful what I eat, and admit to a mild brain fog from the remains of the anesthesia in my system. Four Surgical Stars for the folks who took care of me well. Two Uncoordinated Stars for the lack of same between the front desk and the surgical crew.

I was very aggravated. I've been going there since my son was three years old. They schedule me for…read morean appointment. I expect it to be at that time. They didn't take me till 25 minutes later so I spoke up to the receptionist & asked what's going on & of course she didn't know then they finally take my son back and I'm at that point where I am upset & aggravated because if we were late, it would've been a different story, but they didn't even apologize & warn me that they were delayed because they had an emergency, yes that happens, but communication is key, They could've told the receptionist to let their next patient know that they were running behind, that way the patient can decide if they would like to wait or reschedule. Why give me an appointment if it's not going to be at that time then the girl had an attitude when I confronted her & at that point I had to ask for the manager because I could not believe how they were going to let it go without letting me know I'm sorry we're delayed That simple & would you like to wait or reschedule? It's rude and inconsiderate, meanwhile, I have work to go to and they could care less. The manager tried saying that I should not have got upset with the receptionist, it's not her fought & she also said that workers were witnesses saying that the girl did not have an attitude when yes, she did and they claim she apologized & No, she didn't now my 10 year-old told me later that he didn't hear her say sorry & I know she didn't & she let what I was saying go in one ear & out the other, she was not sympathetic at all meanwhile I tried to not do this in front of my child, but it was a little hard to control myself when I am upset and angry because my son was nervous about his appointment like most kids are, but then we have a bad experience with the time we waited and how they treated me. Help make my son feel comfortable., he's a kid. It was very unprofessional for working on a child. I do not recommend taking your children to this dentist office You want it to be more kid friendly make the kids feel more comfortable. It's more of an adult environment In my opinion I also don't like how if I say girl apologize I'm telling the truth of course the workers are all gonna say she did because they are helping defend her then later another thing, my son heard the girls at the desk talking about my situation. It's so unprofessional The other issue I had is after we left my son said he heard them talking about me, the girl Courtney upfront was asking the receptionist if I paid the girl told her no Courtney said of course not, that is so unprofessional, the customer service there sucks

I quite honestly had no issues with the level of care I received at this dentist. What drove me…read moreaway was that during the height of early Covid, when it was advised by professionals not to visit dentists except in emergencies, they continued to let my insurance plan run out. The thing was, in my first year that I had the plan they were very communicative - constant texts, phone calls, and emails - asking me to come in for visits. I was out of the country for several months and wasn't able to get there, but I did take note of their exuberance to get me into their office. The plan autorenewed while I was away and then Covid hit. In my second year of the insurance plan, which is/was Kleer Dental Insurance, I didn't have any visits to their office at all. But the interesting thing was that they never reached out at all - no calls, no emails, no texts - trying to get me in for visits. So I assumed that, added to the news and what the medical advisory was at the time, that either their office was temporarily closed or, at the very least, they had suspended the Kleer Insurance from running out during the pandemic. When I finally called for an appointment after it was considered safe, they mentioned my Kleer Insurance plan was nearly expired. When I inquired if they had not suspended it from running due to Covid, the assistant on the phone got very short tempered with me and said as they had been open the entire time that they hadn't suspended the insurance period and would not give me any extension. I made certain to tell them not to autorenew my plan as I would no longer be going there. The woman on the phone said, "That's fine," in a very short manner and hung up the phone. I spoke with a representative from Kleer after that who mentioned they had told all the dentist offices who use that insurance that they were fine with any extensions to the plan period due to Covid, and were sorry to hear that Smile Exchange decided not to honor that and extend it at all. While I know Covid was tough for many businesses, this was just an extremely nasty and underhanded business practice. I had been a good patient throughout my first year there and received zero treatment or use of my plan in the second year due to the pandemic, yet they refused to extend my plan by even two months even though Kleer insurance would have allowed it. A shame really cuz they lost a good customer that day.

I'm a nervous dental patient. So I was skeptical that a "chain" dental establishment would be a…read moregood choice but I gave it a shot. I'm glad I did. The folks at the Warrington Smile Exchange do an outstanding job making you feel comfortable. The hygienist who takes care of me has the steadiest hands and could not be kinder or more friendly. I've had several visits in the last year and while always a bit nervous, I honestly feel good about going to the dentist for the first time in my life. And their prices are really good too!

I called on Tuesday, June 16th, 2026, around 3 PM to schedule an appointment (Harleysville office)…read moreto have a tooth extracted (it had split in half) and to prepare for an implant. The person who answered and took my initial details told me someone would call me back shortly to book the appointment. When I called again an hour later because no one had returned my call, the same person told me once more that someone would call me back soon. I called for a third time just after 5 PM, but the office was already closed. Today Wednesday the 17th, after 10 AM, I finally received a call; after I expressed my dissatisfaction about waiting time for return call, the woman told me I had called too late the previous day. Since I was driving a large truck at the time, I couldn't provide my insurance details, but I told her I would supply them once I got home in a few hours. She said she wouldn't make the appointment without that information and that I had to call her back. (I wonder what would have happened if I didn't have insurance and was paying out of pocket.) I called them at 1:50 PM intending to provide the info and put an end to this absurd scheduling process, but I was in for a shock. A very rude woman informed me that someone would call me back shortly (I think I'd heard that before); when I objected and asked to speak to the right person, this rude individual hung up on me. I have just one message for the owners of Commonwealth Oral and Facial Surgery & Dental Implant Center: I am not the type of person who begs others to take my money. If this is how you treat a potential patient at the very beginning, I shudder to think how you treat them later. I called your competitors at 3 PM, and within 10 minutes--greeted with a smile and open arms--I had an appointment scheduled for two days later. Rest assured, I will steer all my friends away from you and never call you again. As far as I'm concerned, you could go out of business tomorrow. Adam Ilnicki.

I had an Awesome experience during my Implant surgery with Dr. Hersh and his surgical assistants…read moreLianna,Lori and Christina. Dr. Hersh made me feel so comfortable as he explained the procedure and what to expect during and after the surgery. He made sure I had a positive surgical procedure. He was very gentle and reassuring. Lianna was competent and very accommodating by making sure I was comfortable throughout the procedure. It's very rewarding to know your being taken care of by peope who show professionalism and care about your well-being. I also woukd like to mention the Front desk staff as well. Tornique was very nice, she call in my prescriptions and Tami offered me her lumbar pillow so I would be very comfortable in the dental chair during my procedure. What an Awesome staff at Commonwealth Oral Surgery in Plymouth Meeting.