Derek, from the service department, called to schedule the recall repair on my vehicle. I was…read moreexpecting to wait 4 to 5 hours. He got me in and out in 2 hours. He is thoughtful, respectful, and kind. A great service departnent!

Tiffany was exceptional to work with! She tracked down the exact Lincoln Aviator we wanted while it…read morewas still in transit from the factory to another dealership and followed it all the way to Cullman. We handled the trade-in of our 1995 Jeep over the phone, and the final paperwork was quick and easy. The entire purchase process was smooth from start to finish. My only disappointment was the feedback process. I've received far too many follow-up requests from people who had nothing to do with my purchase. I even completed one survey that was for the Shoals location instead of Cullman. Please streamline and correct the feedback process before asking customers to complete multiple surveys. Ratings: * Tiffany: (Exceptional) * Cullman Dealership: * Long-Lewis Feedback Process:

Ultimately, I have to say, I regret buying my vehicle from Damson. They sold me a new vehicle with…read morea faulty steering control module that caused a persistent squeaking noise. I discovered this defect within 24 hours of receiving the vehicle. I asked three separate times, making two separate trips to the dealer location, to have this issue addressed. Rather than taking care of it, and of me, they told me to take it to a dealer in my own town. One would like to imagine, now in their third generation of auto sales, the Damsons would understand the importance of customer service and satisfaction. Unfortunately, since buying my vehicle from this location, I have discovered I am not the only one with similar issues. Wish I'd known beforehand. Consider this review as your heads up.

AVOID. Called about a vehicle days ago, stating I wanted to test drive it today. Drive 2 1/2 hours…read moreaway, 10 mins before I get there they say its sold. Huge waste of my time. I'm sure it sold days ago and they were too lazy to check. So I wasted my whole day for nothing.

Made an offer and they said they could probably do that but would be a doc fee. Contacted the day…read morebefore and said I'd be coming the following day because I had over a 4 hour drive and me and my wife would have to take off work to go get the truck. Got approved at the bank and had them send a purchase agreement and the numbers were way off from what we were suppose to be at. Said they only threw the number we negotiated to out to "see what it would take for me to get it". So go to Bill Ray Taylor auto sales in Cullman, AL if you want to play games on a vehicle listed for 5k over retail and 10k over trade in value, lose 2 days pay in your household and run your credit and have a check cut at the bank only to look like a fool when they crawfish on the price...

Sure wish I could enjoy the Denali 2500hd I bought from y'all in august of 2022, that the check…read moreengine light came on with in 2 hrs of purchase and hasn't been in my driveway more than a month and half (little here, little there). Getting its third ECM as we speak. Lost count of how many sensors (over 10). Oh, and that 3k extended warranty that was sold to me as "the best of the best, like a brand new car warranty. Covers full bumper to bumper!!" That y'all sold me, has not covered a single penny. The day I purchased the truck and the light came on, yall GUARANTEED ME y'all would have it fixed and keep in mind y'all's computers were down the day I bought it so I hadn't even signed on it when the light came on. Once again, YALL GUARANTEED ME YALL WOULD FIX IT! And last we talked I was told "we've done all we can do". So now I'm stuck with a basically 70k lawn ornament. Oh, and let's not forget I put 30k down. And y'all sold my trade in with in 3 weeks (I was watching, I loved that car.) Make it right Billy Ray Taylor Auto Sales.

I found this dealer on car guru I have never bought a vehicle online before, but Joel and his kind…read morewife have made our experience WONDERFUL. The owner Joel is a worker not afraid to roll up his sleeve and honest man I was very surprised that people cared that much nowadays. And they ship!! "WE ARE GETTING OUR TRUCK" yes! Truck Country Autos is the place to go ....We recommend it highly

I wasnt going to complaint when I bought a 2016 Ford Taraus on 2/19, 2026 with a trade in of my old…read morecar, when the Sales Manager said I couldn't have a warranty on the vehiclle unless I got a loan from them. I wanted to pay cash for full price, but they said no warranty On a cash purchase. I wasn't going to complain when they promised me the car's Satellite radio would work & it is also was listed in car manual but it didn't. I returned the car next day at noon & Sales Manager handed me a paper of special instructions to remedy Satellite Radio functionality however it didn't. The car dashboard kept saying return to dealer. I wasnt going to complain when I brought the car again on that same day at 4:45 pm for them to take it to a Ford dealership. I decided to cancel the deal and I received my old car back the next day & was told the loan would be cancelled, along with me signing paperwork. I'm only complaining now cause today, less than a week from the purchase of the vehicle which I had returned, I receive a text from their automatic loan system stating they was going to charge me tomorrow, one week from the date of the purchase.. I called & spoke to the Billing Manager who said "They forgot to cancel the loan." I felt compelled to contact my bank to cancel my credit card to ensure I didn't get charged and reissue a new card. This was important to me in that I wouldn't get charged for a cancelled vehicle purchase. Now I have to wait 2 weeks for a new card to be mailed to me.

"I was very impressed with the level of service we received. Everything was handled professionally…read moreand transparently. Ask for Petie.. he was very knowledgeable and helpful throughout the entire process.

I am sent junk mail all the time by this auto shop offering free services such engine code checks,…read morebrakes, etc. I needed my battery and alternator checked to see if either was working properly after going by o'Reilly's the guy said theirs was broken so I decided to stop by Guthrie's and have them test my alternator and I should have known better than that because I was told there would be a charge for doing that something that is free everywhere else also they guy I talked to about this had the attitude of he could careless about my troubles! I would not take a bicycle to this shop after this experience and I wish they stop sending me FALSE advertisements in the mail you don't offer anything free of charge so stop misleading people!

If I would go to one place in town, this is it. I trust Terry and his family with everything. They…read moredon't look to fix what isn't broken and that goes a long way. They always service my vehicle quickly and they know what they are talking about. I enjoy not only the service , but the people too. They are always able to smile and make small talk. They make the customer feel appreciated and special, which goes a long way. Terry always texts me to follow up or to check on me if he hasn't heard from me in a while.

very honest, moral, mechanic that's very knowledgeable. quality job on a water pump, and A/C…read moreissues. great up front pricing.

Cody rocked it! Perfect job hauling my 3500 dually! I would highly recommend them and will use them…read moreagain.

We suffered car trouble on I65 near Falkville. Called Perfect Choice for a tow to a garage on a…read moreSunday morning. They had an excellent response time and did a great job! I would definitely call again if help was required.