John cleaned my residential septic. He was 15 minutes early and send a text stating he would be a…read morelittle early. The value of his service is excellent. As important value is, how he makes the customer feel is just as important. He is professional, considerate, honest, informative with a kind disposition. Interacting with John, you know that he cares about his work and his customers. When choosing John, I did not compare prices with any of his competitors, so I do not know where he lands on the price spectrum. I just know it doesn't matter. I will not consider anyone else.

I hired John Cossentino to clean out my septic system. He was very responsive and arrived on time,…read moredespite my location being on the boundary of his service area. John went above and beyond by cleaning dirt and grass away from around my septic lids, he inspected my system, and took the time to educate me on the operation of my system and how to keep it healthy. He does honest work, and his rates are primarily dictated by the disposal fees that the State charges him for dumping our waste. I will definitely use John's services again and have recommended him to family and friends.

The Drain Chief truly sets itself apart from any of the big chains and offers the kind of support…read morethat is hard to come by these days. Fred is one-of-a-kind, professional, and exceptional at the services offered! I have used his video pipe inspection services to quickly identify a piping concern as well as his water removal services during an unprecedented storm. During an emergency, he quickly returned my call and was eager to help. I'd give him 10 stars if I could!

I was referred to Fred by a plumber, it seems plumbers do not mess with clogs??? He diagnosed the…read moreproblem over the phone and with a few of his recommendations I was able to resolve the issue myself. I offered to still have him come out so I could compensate him for his time and advise and he said that wasn't needed. So hard to find honest vendors in today's age, but he is one of them.

The office keeps track of my service dates and notifies me when it's time to get my septic system…read moreserviced. The driver, Luis, arrived on time and did a great job. I will definitely use Grooms again!

My neighbor and I used Groom's Septic for the first time to service our septic systems. We had an…read moreoutstanding experience. We were lucky enough to have the owner of the company service the septic tanks himself. The owner is really a wonderful man and a hard worker. You can tell he knows his stuff and has been around the area a long time. His wife was extremely kind and helpful on the telephone setting up the appointment. He really cleaned out our septic tanks and checked the baffles to ensure working well. I learned so much about keeping up with the system and how it works. Let's not forget the best part: great price too! We really lucked out with this company and will be using them again.

Called on a Tuesday and they were here that Friday. Courteous and competitively priced.read more

I was closing on my home purchase in 2 days when the bank asked for my septic report...first time…read morethey'd mentioned it! 48 hours?!! Went scrambling for someone to get me off the hook, Chavis was booked into next week, Jean on the phone at Hall's heard my story, called out to her field tech to check his schedule, they put me in for 3 pm the next day. Steve showed up later in the day but Jean called around 3:10 to let me know he'd be there by 4:30, and he was. He'd already done a visual before he even knocked on the door. Gave me plats from the city/county, a guide to care for the system, and did such a thorough flush and pump. This was not easy...I live on a very hilly property and he had a tough climb back and forth up to the truck to switch from rinse out to suction up, but did not tire of it...he was downright dogged in his determination. It was 10 minutes past sunset as he drove away. Did the job like it was his own property...such a pleasure to experience. I'm a customer for life...between Jean's humanity on the phone, hearing my plight and seeing how she could help, to Steve's truly professional and good natured work, why would I ever think of switching.

Amazing customer service, Bawk explained everything and was very polite and courteous. Reasonable…read morequote considering the urgency!

Khuma was awesome! He helped us out with a leak that was draining to our neighbors apartment and…read morehe came in to save the day literally! Quality and care was put into his service and it was greatly appreciated!

Now that the house in question has been sold, I can feel free to publicly air this issue…read more Jason Tart, the owner of Baltimore Sewer Service, is not licensed as a plumber, who does horrible work that causes damage to people's homes and health, and continues to get away with it. I am speaking from a combination of personal experience and professional knowledge of the law, as well as familiarity with public records in Maryland. Everything I say is true and verifiable, and I will provide screenshots as evidence. Tart has been repeatedly charged with and convicted of performing plumbing services without a license, in violation of Maryland Business Occupations and Professions 12-601, a misdemeanor carrying a penalty of up to 6 months' imprisonment per violation. He uses the Internet to lure unsuspecting customers to employ him for serious issues that he has no training to handle. Some, like myself, experience substantial damage to their property as a result. Others, like a couple I met in court, dealt with not only property damage but extreme health complications due to his misuse of chemicals on their sewer line. http://casesearch.courts.state.md.us/casesearch//inquiry-index.jsp breach of contract cases: District Court 080400006882002 District Court 080400242712002 Baltimore County Circuit 03C03012593 District Court 080400319502004 In our case, Tart promised to provide us with a free video scope of our sewer line, which an earlier, honest and licensed plumber, had told us was not at fault, but rather that there had been a collapse on the part of Baltimore City's line in the middle of the road. We were lured in by this promise, the outstanding (apparently fake?) reviews, and his professional looking website. When he arrived, he claimed that his result had contradicted our earlier scope of the sewer line. He promised to get the issue fixed for a price that was lower than the market rate. Thinking we were dealing with a licensed plumber with a good reputation, we agreed without getting a third opinion. Rather than following appropriate protocol, getting permits or using heavy machinery to dig in our yard, as required by the work and the law, Tart hired a couple of day laborers to dig with hand shovels until they not only struck but actually broke our sewer line...but only after cutting into it in our basement and using a garden hose to supposedly try to flush it out - causing a small flood. Ultimately, he declared that, seeing with his own naked eyes rather than the seemingly fictional scope, that the blockage was over the property line and the responsibility of the city, in an effort to con us into continuing to entrust him. We didn't fall for it. My wife immediately demanded a return of all our money (which he provided), I found out that he was not licensed, and in fact had a history of working without a license, and filed a complaint with the plumbing board, to deal with the damage he had caused. I eventually saw him in court and settled for less than I should've, rather than seeing him go to jail, because I figured he was potentially dangerous and I didn't want to try my luck while he knew where I lived.

Do NOT Use This Company for any Sewer Problems! The owner jason is the biggest liar i have ever…read moredelt with in my life. He was going to charge us $4100 for repairs that were not even needed. Luckily his shady antics made us get a second opinion. He is impossible to get in touch with after he takes your money for an inspection.. If you need sewer help call Roto Rooter. They dont rip you off! If i could give NEGATIVE stars I would ! They wont let me rebutal the owners commments on my review so here it is: I find it humorous how quick jason is to try and save his ass here on yelp ! Had i known I would have used yelp to get him to send us a report we needed 5 days ago! Long story short I WOULD NEVER TRUST THIS GUY TO FLUSH MY TOILET.. BUYER BEWARE!!!!!!!!!!!!

Awesome prompt service for all of your excavation new home site needs very knowledgeable and…read morereasonable priced highly recommend very professional services

Service was done as requested and in a timely manner. Ray and Sean were friendly but professional…read moreand answered lots of questions. Hydro jetted the drains, all systems are a go and took a camera through to check the area as well. We'll use them again to replace stuff as needed. I would highly recommend them for your plumbing needs. They communicated with me quickly when I sent a request and use text phone calls and email to make sure we knew exactly what was to be done. A great value with personal service.

Ray did a great job replacing our water heater at a reasonable price. I will be using Bailey Bros…read moreagain in the future for other plumbing issues.