Sylvester was on time, which was a nice change from other service companies!…read moreRepaired our toilet without a mess, nor did he recommend a bunch of expensive unnecessary work. Professional and personable, will request him for our next plumbing job!!

Sylvester was awesome! He was incredibly punctual, actually ahead of schedule. Diagnosed the issue…read morewith our kitchen sink leak very quickly and addressed the issue immediately. He also coordinated mitigation while he was onsite and they even came the same day. Truly impressive how quickly things were handled and with professionalism and care for the customer. Thanks so much, Sylvester!

I had an emergency situation and Bravo was recommended by another plumbing contractor. Same day…read moreservice and the service was A1. Jose, the technician, ran a camera down my drain line, snaked out the drain line, did the camera again and resnaked the line and again ran the camera. The line was watertested throughout the process until Jose was satisfied that the problem was addressed. I can't say enough good things about this company (and especially Jose) The value was great. He left the place cleaner than he found it. Ken Gray

I called Bravo Jetting Solutions after my regular plumber recommended their services for clearing…read moreour kitchen drain line. I was very pleased with the results. Jose explained every step of the hydro jetting process and answered all my questions. I really appreciate that they gave their price up front. Jose was careful to protect my hardwood floor and the inside of my kitchen cabinet. I was able to watch the display on the scope and Jose explained what I was seeing. He captured some of the video and sent it to my phone. I highly recommend this company.

Did a good job for a reasonable price. My rain drain has been cleaned well. He also pointed out the…read moreissue and potential solution.

They fit me in within 4 hours of my contacting them. Very friendly, helpful, knowledgeable, and…read moreefficient. Repaired my faucet and fixed the issue with the dishwasher not draining and even cleaned up the mess it had made in the cabinet under my sink, as I'm disabled and wasn't able to do it. Price was very reasonable and estimate was free. Will definitely use them again for any plumbing issues! Highly recommend!

I'm updating my review to cover my experience having FH Furr replace an existing HVAC system in my…read moreDistrict of Columbia condo. This review focuses on the installation team's workmanship, issues encountered, and the company's responses--or lack thereof--when addressing these problems. Generally, their technicians have been helpful, which is why I rated them two stars; however, service quality varies depending on who you get. The main concern lies with the quality of installation. I chose FH Furr to install a new unit in January 2025, after sales representative Mike Miyasato quoted me and assured all work would meet code and FH Furr standards. They even provided a "Guarantee" certificate outlining warranties, and an install manager (whose name I don't know) assessed the project and confirmed the quote--which, in hindsight, was likely for a unit larger than necessary for my space. That mistake was partly mine, but not the focus here. The installation team, led by Xuan Pham, completed the job in one day but left my bathroom--the only one in the condo and where the air handler is located--in a messy state. It seemed they made no effort to clean up debris or drywall dust. While I don't have a photo of the initial mess, photos attached show what they left behind in the ceiling. I had to clean up myself so my pregnant wife and I could use the bathroom. The next day, contractor Robert "Lee" Cramer handled the drywall and painting but left a large hole near the return vent and failed to paint the ceiling, as seen in attached photo. He said his task was only to "prepare for paint," even though the invoice included both drywall and painting. I ended up buying supplies and painting the ceiling myself. About a month after installation, in late February 2025, another problem arose that required technician Kevin Pineda's assistance. According to the invoice, he found the disconnect wasn't fully inserted, preventing the outdoor unit from running. Once fixed, the system worked properly. By May 2025, as the weather warmed, condensate from the unit exposed further installation flaws: the drain pan leaked because it wasn't properly leveled and lacked a float switch. Both issues are documented in the invoice excerpt shown in attached photo. I later learned a float switch is required by code and standard practice when installing a unit above living spaces. To prevent damage, I set out a bowl to catch leaks and requested service. Technician James 'Ruffin' Price diagnosed the issue and escalated it to management. I was told repairs would come quickly. Documentation of these findings is in photos attached. Soon, an install team member returned and insisted the drain pan was fine, dismissing the prior technician's concerns. On June 6, 2025 contractor Mihaita Morovan repaired and painted the damaged drywall (photo attached). Unfortunately, the problems didn't stop there. Less than a month later, as summer temperatures increased, the unit began leaking heavily again, resulting in multiple wet spots and visible mold growth on the ceiling. It took several calls--and even a legal threat--to finally get a response. Technician Thomas Edwards came out, listened to my concerns, properly fixed the drain pan, and wrote up a detailed report while promising to escalate the issue at their quality control meeting. His documentation and related photos are attached. Within weeks, another contractor repainted the water-damaged ceiling but didn't remove all the ruined drywall, so paint soon peeled and chipped. I eventually completed the repairs myself and am relieved the unit has caused no further harm to my condo. Overall, this experience did not match the warranties and guarantees FH Furr promised. The countless hours spent contacting the company and missing work for technician visits hurt my family financially. This ordeal has left me unwilling to use their Gold Preferred Partner Plan for maintenance, even though it was part of my contract. At this point, I want nothing more to do with FH Furr, and I cannot recommend their services.

So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!

Fabian arrived on-time (with a preceding text letting me know he was on his way... always…read moreappreciated.) He quickly fixed the problem faucet installed by another plumber and made suggestions on improving the water shutoff situation. He was knowledgeable and helpful. Definitely use again.

If you need a plumbing Job completed by a highly skilled plumber look no further. This was the best…read moreexperience and value I have ever had while dealing with a Plumbing Contractor. Top notch service.

Peyton installed a new hot water heater in my condo. Im very…read morehappy with the job he did. In addition, he's was professional and courteous. I recommend DB's plumbing.

Mike is so professional and respectful! He gives a fair price and does quality work- usually on the…read morespot. I requested help with a valve and he responded quickly and completed the work on the same day.

Jan was efficient & friendly while taking equipment measurements for my new HVAC system to be…read moreinstalled in a few days. He answered my questions & provided insight & details that were much appreciated.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Very nice and professional. I needed and inspection after a power spike entered the house through…read morethe cable and fried some appliances. We were worried if it was safe. Luckily everything was fine. We learned some things like your electric system needs maintenance. Our panel is 40 years old and needs to be brought up to code.

My husband, Rick, called yesterday late afternoon, scheduled an appointment for today!! WOW!…read moreJake, who is super and professional, arrived on time. He found our problem and fixed it. I was expecting a high bill and was very surprised. Happy to pay this bill! If you are looking for a company that is helpful, courteous and professional - this is the best we have found! I thank them very much!

The $49 diagnostic offer appealed to me so I called and they sent an HVAC technician to come out to…read moreassess why the furnace blower was not working. The guy came out and said they blower needed to be replaced for $3000. I asked how did he know the blower was faulty and not the control board supplying power. He didn't provide a real answer and said that the diagnostic offer is just a visual inspection. Okay then why not make that clear in the advertised offer or mention it when making the appointment? Right away that dishonesty, makes it hard to do business together. I then asked for a quote and they brought in a sales guys pushing hard for me to sign that day. They were the first quote I got and honestly they probably gave me the best deal on paper but their sales pressuring and misleading diagnostic advertisement made it hard to trust them. I can never do business with a company I can't trust no matter how good the deal is.

Their hiring requirements seem to be pretty lax. The technician that visited me today was very…read moreunprofessional, he was upset when I declined to pay $3,000 for "RECOMMENDED service." He started complaining about driving 2 hours for nothing like it's not his job? Hey if you don't want to drive for work maybe don't work as a home repair HVAC tech?

We had a sewer backup into our house from the septic tank. I called several companies, and Rick…read morefrom A&A Septic Repair was by far the most responsive and knowledgeable. He stopped by the same day, was transparent about how to analyze and determine the cause of the backup. At the end of the day, his guesses and assumptions were accurate, and he even gave us multiple pieces of advice on how to avoid this problem from happening again in the future, probably saving us hundreds if not thousands of dollars. As a professional builder myself, I have worked with hundreds of contractors and subcontractors, and I can say without a doubt that Rick and his son Jesse are the team you want to call to solve your septic problems. They are honest, reliable, reasonably priced, and professional in both work and manners. Thank you, guys, for saving the day! I will not hesitate to recommend you to any of my clients who need septic services

We used A&A Septic for an in depth septic inspection for a new home. The owner Rick is open and…read moreknowledgeable. He shared details of the system and how to keep a healthy bacteria present. He gave an affordable range pricing and is a good value for the service. He does not have a camera system but has access if it is needed.