GRIFTERS - These people need oversight. One day it is $700 to get the car out 2 days later it is over $900 - after they told me it was $40 a day storage. They would not tell me if it was drivable, in case I needed a tow truck of my own. The guy on the phone was about as cold and heartless as any so called Human could be. My family member used my car got a dui and they treated me like i was some kind of bottom feeding dreg of society, when in actuality the guy on the phone was the Dreg of Society. A pathetic excuse for a Business and a Human. I would say avoid at all costs but you may not have a choice. These people are Evil. read more

My truck broke down on the 405. Called AAA and they showed up. Very professional and friendly driver! (Forgot the name, probably Josh) Thanks for your helping! read more

C & B's Towing & Transport - Roadside Assistance Near Me - Westminster, California

My 1990 Camry was hot-wired & stolen from a Smart & Final parking lot in Stanton 2 weeks ago BUT it was found abandoned in nearby city, Westminster! The Westminster Police Department had it picked up & towed by C & B. I had to go there today after getting the release paper from the police department. Everything at the yard went well. It took about 20 minutes to be processed & my car retrieved from the yard. Miguel who was at the office window was very nice & understanding. Even so, I hope you never have to meet him at C & B's because that means something bad happened with your car. If you do, I hope the interaction goes well. Was I happy I had to pay $230 to get my car back, HELL NO! but hopefully I'll be reimbursed by my insurance company. The entrance is kind of tricky so keep your eyes open for the signs & arrows where to turn. Once you're there you'll find a few parking spaces. Open the gate & walk in. You're that much closer to getting your wheels back! read more

C & B towing sent out a tow truck , It was less than 15 minutes before the truck was they're incredibly fast. I am a woman and I know little to nothing about cars. Scott the tow truck driver went out of his way to help me and my daughter in fact when he towed the car home he even made sure that it got put in the correct space! 5 stars to Scott great job !! read more

Had my nephew's car towed to the dealership by this towing company. After dropping off at the dealership and got home. Got a call saying that I needed to make a payment for towing over the limit of miles. Understandable, so I told the the girl I would come in the following day to make the payment. Then I decided nope. I'ma send a check. When I told the girl I would send a check she said I couldn't. Told her well it's either the check or nothing. She had her boss call who was a jerk! Stating I couldn't mail a check. I asked him do you want to get paid? Let's just say they came to their senses. I'll never use this towing company again read more

AAA sent C&B to my aid several weeks ago for a dead battery. Marvin came to give a jumpstart. However he determined that the alternator was faulty. He referred me to a AAA repair facility. After getting a quote from them and a Toyota dealership I took it to the dealership cuz the quotes were very close. Well, the dealership replaces the alternator but tells me the battery was ruined by the damaged alternator and needed to be replaced. Interestingly, Marvin had told me once the alternator was fixed the battery would work fine. Well the dealership would not agree and told me for the repair to be complete I would need to have them install a new battery. I asked them, if I could have AAA look at the battery. They said no. I said give me the AAA battery when they finish. Well today I had Marvin look at the AAA battery. He reinstalled it in my car, and u guessed it, it is fine. Thanks to Marvin for his great advice and good work! Next time - AAA and follow C&B counsel. BTW, Nathan was a gentleman and will someday be a successful businessman. Thank to Marvin and Nathan!! read more

Marvin just gave me a much needed jump start on my car. It was my fault. The car has been in the driveway parked literally for a year un-driven but occasionally started. However over the last month well too much has been going on and I let that basic concept slide. Anyway, Marvin was solid, he came out assessed the situation and had the car running in no time. Kind of funny the battery was literally showing a 0 which required him to hold the charging unit to the terminals (they aren't really made for it) and for me to keep the RPM's running at 2500. This is the 2nd time I've used C&B and both times Marvin was the man! IDK about their towing division but they're assistance side is solid! read more

Great service and excellent help from Mike best tow truck experience I've ever had perfect way to end a really bad situation thank you C&B Towing for having such friendly, helpful , gracious employees read more

Takes way to long to get any kind of service here getting a car released takes forever and sometimes they aren't here

Thank You To Scott For His Customer Service Towing my car this morning from my house to where I get it fixed Keep Up The Good Work Scott is a valuable asset to your Co! read more

Called AAA after having a tire blow out on the 405, and Matthew showed up super quickly. He was a really friendly cool guy and helped us out and got us back on the road in no time! read more

Very good AAA flatbed tow service from driver "Michael" yesterday. My vehicle very low to the ground. A tricky job to avoid undercarriage damage. He was professional, careful, and efficient. Thank you. read more

This place makes me lose hope in humanity. When you're in a shitty situation, got your car towed for what ever reason, stressed, angry and worried; you can count on these guys at C&B towing to make it all worse. Worst service known to exist: rude, demeaning, unclear - just overall awful. This guy named Miguel is particularly intolerable. I didn't choose to get serviced by this place; it was bad luck that my car was impounded by the city of Westminster and was towed by these guys. Urgh, yelp oughta have a zero star option!! read more

Can I give these A$$holes no stars?! Shady scumbags. Their shop is behind a strip club, don't use this company, unless you have an enemy you need towed. They held my pregnant wife's car hostage when she didn't know right away where to take it (broken window). They charged us $300 to tow her car 4 miles and for "storage" for 2 hours. When I asked why it was so much, they pretty much said "piss off", there's nothing you can do. So, unless you want your bad day to get waaayyyy worse, don't use these ass clowns read more

C & B towing is a life saver. I locked my keys in my trunk and the service tech was able to pop the trunk. I was so relieved and was soon on my way home! read more

Wait....people have actually had above 0-star experiences with these people??! I'm more upset my trusty AAA would lead me astray to this disgusting company than anything else!! I was in an accident and taken away by ambulance. Was later handed a card and told this is where my car was. I needed to retrieve personal items from my car, so gave the number a call to see when I could come by. HELLO hi I'm hopin-TELL ME WHAT YOU NEED, WHAT DO YOU NEED. (rudely abruptly cut-off) I was so taken aback by the guy on the other end I was stunned into silence!!! As our conversation went on and this "MIGUEL" character only got worse, I ended up just hanging up on him. Not even worth it! I can wait a bit for my stuff, would rather not have to see this individual in person. I just called my insurance who will be relocating the car to a new location ASAP. read more

Extortionist, these people really take advantage of people in emergency situations. As a triple AAA member we needed our vehicle towed about 6 miles. We called Triple A and they sent out this company they said our vehicle was too heavy so I brought out my personal truck and took 90% of our stuff out of the vehicle. They just kept coming up with different excuses why they couldn't tow the vehicle. So when it came down to it he told me he will send a different type of tow truck but it will cost me 150. I talk to the tow truck driver and he advised me that he could handle my vehicle with no problem . I ended up going on Yelp and finding a local tow truck company that had a smaller tow truck. they didn't give me any problem only charged me 60 bucks. #rip off read more

C & B's Towing To The Rescue Well, just in case you haven't had the pleasure - the new keyless cars that are not supposed to lock you out of your car with the key inside - CAN - and WILL. Maybe our car just has a wicked sense of humor, I was not amused, but we found ourselves locked out of our keyless car with the key fob INSIDE. Yes, we tried the handle - several times from several doors. The car was not playing. We have 3 towing services - 2 we pay for - 1 came with the car. We called 2 of them. One of the 2 called C & B's Towing. C & B Towing not only beat the other towing service to the location even though the other company was called first - C & B called to say they were on the way and again when they arrived under the estimated time of arrival. The C & B Towing guy who came - we didn't catch his name - was wonderful. He was friendly, professional, told us some interesting information about unlocking cars with side airbags. Again, I am really sorry we did not get his name because I would like to say, ______, thanks so very much for coming to our rescue and being so wonderful to work with. We greatly appreciate you and not just because you rescued us, but because you were such a pleasure to work with. You will remember us because you came to the Yogurtland in the Seal Beach Shopping Center with your beautiful truck that I commented on! Thank YOU so very much! IF you don't have towing service or even if you do - request C & B Towing out of Westminster, CA - they are the best! BTW - the 2nd towing service - called about 45 minutes AFTER we got home - saying they had arrived - even though I had called and canceled the call after C & B Towing arrived. Call C & B. read more

Talk about horrible customer service. My dad is retired and had his can towed for being inoperable in a public street. We went to the tow yard to retrieve his breathing machine and medicine and they refused! Miguel was the person we were dealing with and all we got when we tried to ask questions was a demand to leave under threat of arrest for trespassing. We're in the process of filling a complaint with the department of consumer affairs. The fact they wouldn't allow him to get his medication from the vehicle is ridiculous, but to threaten arrest is just as bad. read more

Very very rude. I would give them no starts it i could. I call about getting my boyfriend motorcycle bike out. And the guy yelled and me and would not even let me talk. I dont know how they are in business. read more

My bf and I had car troubles last night. My bf's car wouldn't shift gears. It was stuck on Drive. Luckily we have AAA, and they sent Danny from C & B's Towing. Though Danny was driving flatbed which was an issue since we couldn't switch to Neutral. He suggested calling his co-worker driving a different tow truck that is better for our situation. He stayed with us as we wait for his co-worker, Mike K. They both checked out the car and were able to explain to my bf the issue of his car. Thank you Mike K. and Danny for all your help and great customer service. read more

Car broke down on the freeway last night. I don't have AAA but called them anyway to get a referral in the area. They referred me to C&B's Towing. Operator said it would be about 30 min but Mark showed up in less than 15! He was very nice and even made sure we were safe. We just got it towed about 2.5 miles away but he worked really fast. And did an amazing park job - parallel parked a stalled car! Cost $65 hook up fee + $5/mile which seems reasonable. I mean, they could take real advantage seeing how I HAD to use them to get my car off the freeway. I am pleased with the service and cost. read more

My car is totaled and has been sitting in my driveway for over a year, flat tire, non-op, drained battery from non-use, etc., so I for sure needed a flatbed truck, but didn't know how they'd be able to get it on there without some sort of crane. I've been watching YouTube videos of trucks lifting cars with a crane (haha) and reading reviews for towing companies all week, calling people for quotes, etc. Finally I called AAA and asked them if they did non-emergency flatbed towing, and they said that a special equipment truck up to 7 miles is included, plus $10/mi after that. They dispatched C&B, and to be honest I wouldn't have picked a company outside of LB because of the $/mi. But since the tow was included by AAA, all I had to pay was $20 for the 2 extra miles to get it to a service center that offered to look at my car for me. When Rigo got to my car, he was super courteous and polite & took care of everything. He backed up into the driveway, tilted down the flatbed portion of the truck, hooked up the car on these chains, and pulled it slowly onto the thing using the mechanical whatnot that's on the truck. Technology is freaking amazing. Also, I'm surprised he had enough space to work with, but I guess it just comes down to precise driving. He confirmed the rest of the logistics, payment, etc. and it was such a load off my mind to know that this guy does his job well and was caught up on all the notes the AAA rep provided to him, that there were no hidden fees, no excuses, nothing negative about the experience at all. AAA also texted updates and had a tracker where you can see the truck's ETA on your phone's browser, so that was really helpful. I scheduled it out a couple hours in advance, so I was able to have some coffee at home while I waited, and he was right on time. I was worried about how he was going to get into the service center since the directions were kind of tricky for me, and he reassured me that he would do his best to figure it out, but not in a condescending way like, how dare you imply I can't do my job, but more like, you have nothing to worry about, I'll do my best, and it'll be okay. I am very attached to my car, but I knew I could trust him with my keys and for him to bring it to the repair place without any issues. Hopefully I won't need a tow again in the future, but if I need to call AAA again, I'll request C&B if they're available. read more

i got stuck on the freeway @ the 22 and valley view. AAA sent out C&Bs, my drivers name was danny. he was awesome. he was there quick (the freeway is scary), he got me in thetruck & got my car up. he was super friendly & knowledgeable. i was satisfied with his service & if i ever get stuck somewhere again, i hope i get c&bs to come out. read more

This place is the absolute pits I understand it's a tow yard but that doesn't give anyone permission to be completely rude and ignorant I had to pay to get my car out because it got stolen they gave me one price over the phone and when I got here they jacked it up $50 I gave the guy my car to run he had it for about 10 minutes I kept asking for my card back he kept saying a couple more minutes and smirked. Then decided to keep us waiting on purpose because I kept questioning what he was doing with my card shady as hell. If you don't like your job go do something else but don't take it out on the customers that have to be here through no fault of their own this person deserves negative Stars but unfortunately it doesn't give me that option read more

Wanted to Thank Daniel for his prompt service today and for being so professional, pleasant and personable. You made my mom feel so comfortable having her car towed. She new Daniel was going to take good care of her car. Definitely will be calling again when I'm need. read more

These guus are beyond nice and took care of my family like families hould. We were up and running in 10 minutes thanks to Sam!!! Thank you!!! Blessings!!! read more

Denny came to the rescue when my son's truck was stuck. I had my son and his friend with me when we called AAA and they sent C & B Towing. As soon as Denny came out of his truck, he was very pleasant in approaching me and went to work right away. His positive energy and helpfulness made the whole situation a lot better for all 3 of us, who were feeling a bit frustrated. All of us give Denny five stars, and more if we could, for bringing his cool, easy attitude and professionalism in assisting us. read more

What a joke this towing outfit is. They had a driver come out to my street to change a tire on the passenger side and he decided to block the whole street so none of us to leave for work. We decided to get out and ask him nicely to move the vehicle over so that we can leave our street without having to turn around. He ignored us and went back to doing what he was doing for another five minutes. We finally decided to just wish him a nice day and make a u turn. The point of this review is I didn't even use the service and got a bad taste in my mouth. I don't recommend anybody using this towing company. read more

Worst towing place ever ..!!!!! Rude staff over charged and said they were doing us a favor charging 2 days $ 445.00 its actually no star at all .... read more

First off make sure you get a receipt on the spot. My credit card was charged, but I have to drive more than 4 hours with my VIN # and ID to get my receipt. The man I talked to on the phone was kinda rude. I understand the I'D check, but why did the driver did not give us a receipt? Driver was friendly and helped us after being rear ended on the 405, but really need that receipt. read more

I relocated from Southern California to Northern California November of 2007. I worked with Mirliss Auto Relocation Service to have my car transported for my move. Mirliss Auto Relocation contracted C & B's Towing & Transport. They were a day late in picking up my car and then my car didn't arrive when expected. When it did arrive I did not notice my front license plate had been ripped off the front bumper. When I called to complain I was told they weren't responsible and clearly the plate was lose and "vibrated" off during transport. After multiple phone calls Brian from C & B's Towing agreed to pay for my licence plate replacement. After I sent him the receipt he sent me a letter stating he wasn't responsible and wouldn't pay. Don't use this service ever! Unprofessional and unreliable. read more

Worst towing company. I don't know how people can put good comment. There very rude and they steal stuff from your car.

Memorial Day .. I'm a US Disabled Veteran. Car needed tow from 405/Seal Beach Blvd. to Cherry Blvd. 4.2 miles; 22 minutes. The driver charged me 265.00 dollars ! When I complained, he said they 'Charge by the hour !".. I asked to continue to use the rest of my 'hour' and he told me. "Sorry.. I have another call.. ' This is still on my hour.. !.. I called the CHP and AAA.. they have done nothing.. and the Mgr. of C and B.. laughed at me.. Stay away.. a long way away from this company.. . they rip Veterans off.. and are NOT LICENSED in any city or county.. and.. have multiple complaints against them with the State of California Consumer Affairs Dept. in Sacramento.. read more

This place doesn't even deserve one start, the should receive and 0 if possible. They lie and cheat you out of as much as the can. They stole multiple items out of my vehicle and denied it. This is how this company works. If any of their employes want something in your vehicle and it's not written down that that it was in your vehicle when it was towed or impounded they steal it. The reason they do this is because it is impossible to prove that it was in there in the first place. C&B is nothing but crooks. BEWARE OF THIS PLACE read more

This place is horrible and does not even deserve one star. The guy who runs this place (not in uniform) is a low life. They towed my car and charged it like 500 bucks. Things like clean up fee, storage fee (didnt even keep it for a day yet), whatever fee. I ll post a receipt once I get back home. A car which I hit was towed in their yard and they dont even allow me to take pictures. They ll be like "we re trying to do the right things here bro". And 5m later, they ll be like "ok, if you pay in advanced, I let you take pictures." Yeah right thing my ass. They even made a copy both sides of your ID and credit card when you pay them. I already canceled my credit card for that reason. These guys are thieves people. These guys are crooks. So next time you get into a car accident. Do NOT let the police call this unethical company for you. Call your own place. These guys will take advantage of your fortunate moment and make your life even more miserable. I hope these unethical guys especially the manager-looking-like- guy will go bankrupt. read more

I was on my way to get gas before work and my car stalled while waiting for a red light. I called AAA and they dispatched Matt from C&B towing. I got a text notification saying they are on their way, about 30 minutes, Matt showed up within 20. He was so helpful, polite/professional, and personable/friendly. After towing my car home, he advised different solutions to fix the problem. He was very knowledgeable and happy to help! Thank you C&B towing for sending Matt out to help me! read more

Workers were rude and disrespectful. They were cussing and making rude remarks. Very unprofessional! Do not go here!

Just wanted to give Demetrius some recognition for his cordial assistance during what must be a busy hot & humid Friday. He came to assist, cordial to talk with and waited to make sure all was well on my end before he left. I hope C&B pays him well!!! read more

DO NOT USE THIS COMPANY..I called C & B towing today to tow my 24 foot bob tail truck. The tow truck driver messed up the radiator punctured a hole started leaking, I wasn't too sure what it was at first I do know I heard a loud noise when he couldn't find where to place the red bar that they put place under the truck. I took a few pictures not very good ones and short videos. I called the office they were super rude about the whole thing they said I'm sure it was leaking already I said no it wasn't it was parked in a 3 lane very busy st in Westminster for at least 3hrs a few police passed by if it were leaking they would have towed it away from one of their companies. They put me on hold said ok the driver is on the way to the destination thank you. I'm like thank you what are we going to do about this then I told them I had a few pictures and short videos he went on to say the supervisor would meet me at the destination. Once I got there I called to find out around what time the supervisor was going to arrive they kept on telling I don't know but he will. The driver at first apologized he told my husband I'm not going to charge you right now you can deal with my supervisor little did we know it was all part of it not to charge us or give us a invoice he said I don't have 900 hundred to give you he seemed apologetic, meanwhile waiting I called freight liner to check on the price it was 912.48 to be exact for a new radiator . towards the end he told us well my supervisor isn't coming he's in Irvine I don't even know if I did it or not by that point I was irate and frustrated. He left I called the office again they asked me did my driver leave I said yes did he give you an invoice I said no because he said to deal with the supervisor so he said there you go I have no invoice no evidence we did the tow I honestly couldn't believe what I was hearing. He said we are even the tow was 400 I said yes but the part is 900 plus labor he said take it . I don't have a problem paying for my service I do have a problem paying for something their company caused. I will pursue in small claims or report this company anywhere I can. My husband works very hard driving his bobtail truck for a honest living for companies like this to take advantage of people and not own up for their mistakes!!!! We already had to take it to a shop to get it fixed in the first now we have about $1,500 for something they cause. read more

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