Arrived in a timely manner Courteous…read more Did a great job clearing the driveway and walkway Salting was perfect

My husband and I are very pleased with the services provided by Alex and his team from JF…read moreLandscape. We wanted something simple yet effective and they delivered, in great timing and with fair prices. Very pleased with the outcome of our new front yard, not only it looks great but it also added so much value to our house. Looking forward to working with them in the future and also continuing the maintenance in the beautiful job they've done!!! Thank you so much!!!!

Sent an online request for some spring season work to JR Landscaping…read more Matt followed up with a written proposal and scheduled the work promptly. Work was performed as proposed and very happy with the results. Will use again.

I rarely leave a review like this, but after months of emails, photographs, multiple return visits,…read moreand repeated opportunities for JR's Landscaping to correct this job, I feel other customers should know about our experience. What makes this especially disappointing is that we were repeat customers. JR's Landscaping completed a large project for us last year and did a very good job. That experience is exactly why we trusted them enough to hire them again this year. Unfortunately, this experience could not have been more different. We paid $2,563 for this landscaping job, and our concerns are not simply that we "didn't like" the finished product. We have an extensive photographic and written record showing the instructions provided, the work performed, the condition in which the property was left, and our repeated attempts to have the problems corrected. Our agreement included work involving our raised garden bed, removal of mint, fresh loam, a heavy-duty weed barrier, mulch, edging and weeding, as well as relocating bushes and other landscaping work. We were extremely specific about what we wanted. In fact, before the work began, I went so far as to number the individual bushes and photograph where each one was supposed to be relocated. We also clearly identified plants that were NOT to be removed. Despite that, the crew removed plants they had specifically been instructed to leave alone. The most upsetting of those were my deceased mother's poppies. I had explicitly communicated multiple times that those poppies were to stay. They weren't simply landscaping plants to me. My mother adored those poppies, and they held tremendous sentimental value. When I arrived at the property, the crew had dug them out and put them in the trash. Workers retrieved what scraps they could from the trash pile, and I was left hoping that perhaps something would survive so I could preserve even a small piece of the beautiful poppies my mother grew. Money can replace mulch, loam and landscaping. It cannot replace something sentimental belonging to someone you have lost, particularly when the company was explicitly told not to remove it. Unfortunately, that was far from the only problem. Our photographs show areas where bushes were removed and the property was left with bare and disturbed soil, leaves, debris and unfinished beds rather than being properly restored. Tom had an employee fix this issue. Landscape edging and debris was left crooked, displaced and out of alignment. Rocks and other material were left rather than being properly cleaned up. Some of the mulch was extremely thin or nonexistent in areas. Weed barrier was left visibly exposed. Tom had an employee address the edging as well. And unbelievably, their trash was left lodged in one of our trees. These aren't subjective complaints about whether we personally like a particular landscaping style. These are visible conditions that we photographed. The raised garden bed became another ongoing problem. The mint was supposed to be removed, fresh loam added, and a heavy-duty weed barrier installed. Yet after the initial work, we questioned whether the mint had actually been properly dug out. We contacted the owner and provided photographs of the problems. To his credit, he personally came to the property, saw the condition of the work, and asked us to send him photographs documenting everything that needed attention. We did. On June 12, we were told someone would be sent to address the issues. When I continued questioning whether the mint had actually been properly removed, the owner checked with his crew. On June 23, he acknowledged in writing that his crew had not completely dug out the mint in the raised garden area and said a crew would be sent back to take care of it. We gave them another opportunity to fix it. Weeks later, we were still dealing with the same problem. On July 13, we were again told someone was being sent over to dig out the remaining mint in the raised garden bed. Once again, we gave the company an opportunity to correct the work. The person who came back spent much of his time walking around on his phone, picked/pulled mint from the area rather than addressing the underlying issue as we understood it was supposed to be addressed, and moved mulch back over the area. Now the mint has fully grown back. The weed barrier that was supposed to help prevent this is visible throughout portions of the garden. The mulch is practically nonexistent in areas, and the raised bed was not filled with loam to the level we had discussed. So after the original crew, the owner's personal inspection, photographs documenting the problems, and multiple subsequent visits supposedly intended to correct the work, we are essentially back where we started with the mint.

When our fence came down we asked Justin for advice on planting something for privacy. JMF planted…read morearborvitae around the perimeter of our property - he and his team were excellent. He continued checking in with us and answering questions. When we had a few trees die off he immediately presented solutions! Customer service is unmatched! Would absolutely recommend JMF and will be using them again in the future. Thank you!

I couldn't be any happier with this company. They definitely went above and beyond! I wish I took…read moremore pictures, the entire property was a mess. They did more than expected.

Kept saying he would come to service our lawn and never showed up. I would call him and he wouldnt…read morepick up any of my calls.

Never showed up or explained to me why he was not mowing the lawn or taking us on as customers…read more. With two elderly residents and one is disabled, I needed help. The lawn is now greatly overgrown. They did a great job in removing leaves from our property that is why I saw them as reliable and hard working. Because of the weather, I gave them some leeway, four days later not a word. I am now searching for a more reliable company I get madder every time I look out the window Mary V

We have used this company several times over the years and have never been disappointed. Spring and…read morefall clean ups are done very well. We had a paver patio and walkway installed and it is perfect! We love it. They are efficient and are responsible.

I had them install a new 27 ft chain link fence in my backyard! They showed up promptly to take…read moremeasurements of the old fence and provided me with a competitive quote. I accepted their quote and a week later, they started and finished the job in 2 days! Mariana was very responsive to all of my texts with questions! The contract was signed quickly with docusign! I highly recommend them if you have a need to install a fence!

Believe the reviews about being ghosted!!…read more I called to request a quote, and a woman answered, mentioning she was driving but agreed to stop by around 10 AM back in April. I had a strange feeling when no one showed up. I called to follow up, she answered, but suddenly claimed she couldn't hear me and hung up. I called back, but there was no answer. I also sent a text message, which was ignored. I had rearranged my morning and waited, only to be ghosted with no explanation. If my job wasn't a good fit, a simple message or call would've been appreciated. Ignoring potential clients is not only unprofessional, it's just bad business. Thankfully, I reached out to a previous landscaper who showed up as promised.

No show after a few text messages. Gave address etc and he never bothered to come by to give me a…read morequote

Molloy did a fantastic job at our spring clean up and tree removal - they knocked it out of the…read morepark! Thanks to Bryce and team for your hard work on Good Friday! So glad we added routine maintenance to our schedule!

The Malloy team always does a great job with fall and spring cleanup. We get lots of compliments on…read moreour lawn and gardens. Our property looks beautiful.

Very professional! Very honest! Was on time! They do excellent work and I highly recommend them!read more

Giving Almeida Lawn Care 4 stars…read more New grass cutter to my home for service Owner showed excellent attention to customer's request to yard details See pictures

We have been loyal customers of Nelson Landscape Company since purchasing our home in 2020. Every…read moreyear we've ordered mulch from them because they've always been reliable, provided excellent customer service, and delivered quickly and seamlessly. Until this year, we had nothing but positive things to say. Unfortunately, our most recent experience was completely unacceptable and has left us extremely disappointed. When we called to order mulch, we were told the credit card machine was down, so we couldn't pay over the phone. We were informed that paying the driver upon delivery was an option. We were also told the mulch would be delivered the following afternoon and that the driver would call before arriving. I stayed home all day waiting for the delivery. At 4:20 p.m., I had to leave briefly to pick up my child from daycare for a 4:30 pickup. Shortly after, I received a call from Nelson Landscape stating the mulch had already been delivered. The employee who called was rude, disrespectful, and immediately demanded payment. They insisted I had been told delivery would occur between 4:00 and 5:00 p.m., which was never communicated to me. Had I been given that information, I would have made other arrangements. When I asked if I could provide my credit card over the phone, I was told no one was in the office to take payment. I then asked if I could simply call back the next day to pay by credit card. Instead of receiving a reasonable response, the employee said, "Whatever, I don't have time to deal with this," and hung up on me. After years of being a consistent, reliable customer, this level of customer service was shocking. The interaction was disrespectful, unprofessional, and completely unacceptable. We understand that mistakes and miscommunications happen, but there is never an excuse for treating loyal customers this way. Given the way I was spoken to and the complete lack of professionalism shown during this interaction, we can no longer support this company. It's incredibly disappointing that after years of loyalty, one employee's disrespectful behavior has completely changed our opinion of a business we once trusted and happily recommended.

We ordered compose and got delivered top soil. I told him my…read moredriveway is really narrow, he said he will deliver with 2 small trucks, but still come with a big truck. The result is my gutter got damaged. Don't believe what he said.