These guys are amazing! They respond same day. They know more about security than probably anyone…read morealive. They work for the Chiefs! What more do you need to know?

For two years we had a false sense of security. We paid our monthly bill and thought we were…read moremonitored, but we weren't. Our previous security company refused to refund or rectify the problem. Shield Security Systems was recommended. They quickly diagnosed and fixed our problem. In addition, we now can monitor and control our alarm system through their iPhone app. I highly recommend Shield Security Systems.

Quick, efficient, knew what he was doing. Came at the exact…read moreappointment time. Fair price... I would use him again

We recently moved to the area and had been without internet for 2 weeks. We finally received…read moreservice and I called The WireMan (Henry) to see when he was available based upon the Yelp reviews. He had an opening in the afternoon, came in, set it up and we finally have TV! They were very polite and knowledgeable and finished everything up quickly.

I will never use these guys again. I have used them in 2 residences for over 13 years. I PAID…read morefor all the equipment and cameras (not them)....was charged around $50/month.....in the last property i was only there around 2 years (moved) and they had me pay a cancellation fee as they had me sign a 3 year agreement (which i don't understand as they did NOT front me any equipment...I paid for it).....so why a minimum of 3 years....you'd think they would waive the cancellation fee given the 13 year relationship. Further, why 3 year contracts when they don't pay for the equipment...they charge the customer up front.

This review has been edited:…read more I am editing this review and changing my rating from 2 to 5. Why? Because of the customer service I received after posting this review. I got a call from Neil whose father started the business 30 years ago. He apologized and asked for details. I told him I appreciated the call and would amend my review. He said that was necessary as that is the point of reviews and they messed up. In our conversation, I mentioned that ADT was not scheduled for another week when I am back in town. He asked if he could come over and speak with me about my services. He apologized, discussed my service with me and I chose to renew my agreement with Atronic. They came out today (10/13) to get me hooked back up and I had some requests that they accommodated. I appreciate a local company that takes pride in their work and is not too proud to prove themselves again and ask for your business. ___________________________ This review is more about the service than the product. I moved to KC three years ago and the home I bought had Atronic. I contacted them and continued the service. I wanted to do business with them since they are local and not go with someone like ADT. I switched to Google Fiber 9 months ago and got rid of my land line phone. My security system would not work without the land line. I called and there were some expensive wireless hook up charges and in addition, the monthly fee went up $10 a month. I asked to have the set-up waived since I was a current customer. They would not do it. I decided to cancel service since I never use it. 9 months later I decide I want to re-activate my service. I call them to arrange it and they no longer charge the set-up fee, but the increased monthly fee. Fine. I am told I will get a call with someone to arrange it. Three weeks later I have not heard from anyone. I call back and am told that a form was emailed to me and they were waiting to get it back....from three weeks ago. I never received it. They sent another and it went into my Junk folder, but I was watching for it this time. In those three weeks, I had a call from ADT and went through a quote process with them. It was a better deal, much better actually, and I said no because I wanted to keep it local. Atronic is now waiting on me to fill out a new form (never mind I was already a customer and they have one on file) and they will get me on a service call list once I return it. ADT offered to have a Service Technician out the next day if I would sign up with them. Hello, ADT! Where have you been all my life? If you want to give your money to a company that wants it, I would suggest looking elsewhere. There are other local options.

I called them, made an appt for 4 days later and they said they'd be here 11-3. I came home at…read more11:00 to wait. My time is no more or less valuable than others but if I make an appt, I don't want to be blown off. I call at 4:00 and the first thing they want to do is reschedule me. I'd already taken time off! They said they'd get back to me with an ETA and I didn't get anything. They really didn't seem to care so I guess they won't care about my honest review. It's not like I was asking for same day service. Professionals don't do this. If there's a problem, a professional will call you and make you aware of the problem. They didn't call. I had to call them and when they told me they'd put me on the schedule first thing the following day, I said NO! I waited 5 hours before I called. I've called another company and I'll edit this review after the work is completed. The MOORES DOORS COMPANY HAS NO PROBLEMS WASTING YOUR TIME SO DON'T LET THEM. Don't do business with people like these who don't care if they waste your time. There are better companies so use another company!

Called at noon on Sunday of holiday weekend expecting to get a voice-mail. Instead, Mark answered…read moreand was working on another door a few miles away. He showed up within the hour and fixed my door in an hour as well. I knew my torsion spring was broken but decided to take care of both while he was here. I explained that the door opener seemed to struggle some for the several months, but I was not sure the correct springs were installed by the builder. He looked at the springs and agreed that he had a larger spring that would make it easier for opener and last several thousand more openings. Mark was very quick, clean, and thorough through the whole process. He lubricated every single part on both my doors not just the one that was broken. He adjusted the chain on one opener. Then he literally adjusted every single hinge until the door was rolling smooth as ever and very little noise!! Would highly recommend him! Even heard him give out a competitors name and number to contact for someone who called out of his service area. Could have easily said he doesn't work in that area and been done.

Paul was extremely responsive and was able to fit us in for a garage opener installation the day…read moreafter I contacted him. His price was fair and he completed the installation quickly and professionally. In addition I had a neighbor with a new opener that wasn't functioning correctly. Paul stopped by his house on the way out and helped him resolve the issue. I will recommend Paul to any neighbors and friends that need garage door service in the Northland!

Paul was who I dealt with from initial contact to final install. Based on pictures, and probably…read morefamiliarity of my Olathe neighborhood, he provided a clear quotation over Yelp and came and installed new springs in about an hour. Great service, fair price, and fast response.