I called them, made an appt for 4 days later and they said they'd be here 11-3. I came home at…read more11:00 to wait. My time is no more or less valuable than others but if I make an appt, I don't want to be blown off. I call at 4:00 and the first thing they want to do is reschedule me. I'd already taken time off! They said they'd get back to me with an ETA and I didn't get anything. They really didn't seem to care so I guess they won't care about my honest review. It's not like I was asking for same day service. Professionals don't do this. If there's a problem, a professional will call you and make you aware of the problem. They didn't call. I had to call them and when they told me they'd put me on the schedule first thing the following day, I said NO! I waited 5 hours before I called. I've called another company and I'll edit this review after the work is completed. The MOORES DOORS COMPANY HAS NO PROBLEMS WASTING YOUR TIME SO DON'T LET THEM. Don't do business with people like these who don't care if they waste your time. There are better companies so use another company!

Called at noon on Sunday of holiday weekend expecting to get a voice-mail. Instead, Mark answered…read moreand was working on another door a few miles away. He showed up within the hour and fixed my door in an hour as well. I knew my torsion spring was broken but decided to take care of both while he was here. I explained that the door opener seemed to struggle some for the several months, but I was not sure the correct springs were installed by the builder. He looked at the springs and agreed that he had a larger spring that would make it easier for opener and last several thousand more openings. Mark was very quick, clean, and thorough through the whole process. He lubricated every single part on both my doors not just the one that was broken. He adjusted the chain on one opener. Then he literally adjusted every single hinge until the door was rolling smooth as ever and very little noise!! Would highly recommend him! Even heard him give out a competitors name and number to contact for someone who called out of his service area. Could have easily said he doesn't work in that area and been done.

Our garage door seemed to be working fine until the last time I tried to open it. It came off the…read moretrack and the top of the door where the windows are dis attached from the rest of the door. One side of the door fell on my car. Surprisingly, there was no major damage other than some scratches. Our technician, Zach, was amazing. He was extremely knowledgeable. He was precise and walked us through everything he was needing to do. He did next to the impossible and had the garage door operable and got both cars out in less than 2 hours. I 100 % recommend Overhead Door and Zach.

Our Overhead garage door came off one track at about 4:00 on Friday. I immediately called Overhead…read moreDoor and spoke to a very pleasant, helpful person who passed on the service request with the details I supplied. Within the hour the technician called and said he was on the way. Nathan showed up and soon diagnosed the problem. One cable had come off which caused the other side to come off the track dislodging 3 of the rollers. At his suggestion, we replaced all the rollers, put the cable back on, and made some adjustments and maintenance. Nathan was very pleasant and helpful. Couldn't ask for better service.

When making the appointment a couple days in advance, I was told the exact opener model I wanted…read morewas in stock and would be on the technician's truck, so I took off work to get it installed. A1 Garage Door Service would not provide any pricing when scheduling the appointment. When the technician arrived, he didn't have the model I requested. Even more concerning, while he was still on my property, I received an email showing a "29-point safety inspection" marked as completed -- even though no work or inspection was done. I spoke with a manager who apologized and offered a $100 discount; however, they still have not provided itemized pricing. Based on the quote I received afterward, A1 Garage Door Service appears to charge very high amounts in labor and other hidden fees for a job the technician said would take about an hour. The technician was polite, but A1 Garage Door Service did not have the product they promised, refused to provide itemized pricing, and sent a false inspection report -- major red flags that led me to cancel the service.

First I called you because I had to get the door closed and the guy I have used before could not…read morecome over. Here is what happened. They were able to lower the door by removing the cables. Then they spent an hour or more messing with it. Checking everything I didn't need checked. My house is sold and I am moving next week. Then they told me a new garage door would probably be cheaper. The garage door is painted and I don't need a garage door. Then the came and said it would be $1400 to repair. I was charged $648 for them lowering the door, 2 new cables and a lot of BS. It should have cost $100 service call and $100 cables. I got it fixed today for $105. I felt like I was talking to a used car salesman. They are a of a rip-off company!!!

The team of professionals at ProLift, Olathe did an amazing installation of my new garage doors and…read moreopener. They had years of technical expertise that made then efficient when handling unexpected nusiances. Thank you!

They responded to my message quickly, came out same day, gave a quote, and then came back again…read moresame day when I decided to go with them. Their quote was the best value of the ones I got and the work was exactly what I wanted.

Robert was very nice to work with from when we first met until he completed the installation of our…read morenew garage door. He is a pro in every sense of the word. We interviewed four companies and chose him. If you need a new garage door you need to call him.

From the owner: Great products from reputable manufacturers coupled with the best warranty in the business. We love…read morewhat we do. Let us give you a free estimate today.

Great communication. Easy to schedule. Arrived on time and finished the job in a timely fashion…read more Friendly and great work at a great price!

JV was able to get out quickly and did a great job repairing and tuning our garage doors. Will…read moredefinitely go to them should we need services in the future.

I purchased a highly rated Chamberlain garage door opener at my south OP Home Depot to replace my…read moredefective, 23 yr old Craftsman opener. HD offered an $87 installation with purchase of any garage door opener, so I jumped on it. I'm happy I did because I received the first rate services of AGDS. They contacted me quickly, and the install was scheduled within two days (thanks, Dave). The installer was knowledgeable, and it only took one hour to get my new, much quieter, garage door opener, outside keypad, inside button and door close sensors working perfectly (thanks, Rob). Excellent!

Arrived the next day, quickly assessed the problem and replaced the faulty part. Rob was…read moreprofessional and friendly. Highly recommend!

We returned home to find our door open only a foot or so. Turned out one of the springs was broken…read more After having used other garage door companies in the past for maintenance (and not being satisfied), my first call was to Overhead Door Company, as I know them to be reputable and established. They were out in a matter of hours, had the right parts on the truck, and got the repair done quickly. I also appreciate that the technician was extremely professional in both appearance and actions.

We had one of spings break during the night and I was unaware until I attempted to open the garage…read moredoor to go to church. When the door would only raise about 4 inches I then discovered the broken spring. I call overhead door and they told me they would have someone to my home between 10 and 2pm. The technician arrived about 12:15 and repaired my door and and was on his way later. I was very pleased with the promptness and professionalism of this firm. I would certainly recommend them!

The team sent out to our location was very professional! Extremely detailed, very proactive, and…read moregreat attitudes! It's very rare that you are in better spirits after your door repair tech comes out lol. For us, the main thing was communication, and not once did we feel a lack of or that the communication was lost. They were called in for a metal framed door but also assessed the garage door and gave input as to how to proceed with its future maintenance! This is a win win for all!

The spring to our garage door broke Saturday morning. Husband called for emergency service because…read morewe cant get our cars out. Left message, no one called back. Called again Sunday morning. Second message, asked for a callback. Waited all day Sunday. Nothing. Husband and I got a very heavy door up together so we can get cars out. It's now Sunday night. Still never heard back from them. Guess "emergency" means different things to different people but "SUPERIOR" is definitely not what this company should claim to be.