To say that I am disappointed with Mid-Ark Roofing is an understatement. I am sure this review will…read morego unnoticed, word of mouth will always be free advertising, and I cannot in good conscience recommend this company to anyone. I rarely go out of my way to give "one star" reviews because I will admit that there was only one good thing about this company. They quickly responded to my request to schedule an estimate to replace the roof at our church building. This is the only positive thing I can say about Mid-Ark Roofing because it went downhill soon after. During my phone conversation with Zak Lowry, he asked me "How many companies did I have coming to look at the roof?" While I can appreciate wanting to know what you might possibly be up against, that is ultimately none of your business. However, I told him the truth that we had scheduled several estimates scheduled. I could tell then that his overall disposition changed about giving us an estimate. Regardless of how Zak felt, it would be irresponsible for me as a representative of our local church to get only one estimate to replace our roof. Not a single one of the other contractors complained or appeared offended by the fact that we had multiple scheduled estimates coming. They all understood that we were simply trying to make sure that we had a competitive market value given to us. This roof replacement was being covered by insurance so payment was not going to be of any concern. Zak kept his scheduled appointment, in which he was the first one to come, and again - this is the only thing positive I will say - that he was the first one to come. Zak came (05/10/24) Friday morning around 10:30am. I was not expecting the proposal the same day so I decided to wait over the weekend. I attempted to make contact with Zak on Monday afternoon to no avail. I was told that "he was in a meeting with his boss and he would call as soon as he got out of the meeting". The lady who answered the phone did not sound very confident when she said that. I knew then that he had "ghosted" me but still, I waited. On Tuesday morning, I sent them a message on Facebook explaining that I just wanted a response from some representative with the company. I just wanted something, I didn't necessarily care at this point if they offered a proposal. With us being a potential paying customer, the least you could do is communicate to us that you are not interested in doing the work. Communication goes a long way with people. There is no excuse for this kind of unprofessional behavior from Zak and Mid-Ark Roofing. I have provided you with plenty of ways to make contact with me. You have the church's address, office number, my personal number and email address. The fact that not a single person at Mid-Ark Roofing has reached out to let us know to "kick rocks" or "pound sand" tells me everything I need to know regarding the customer service and values of this company. I will never recommend this company to anyone and I highly caution anyone who is looking for a roof replacement in contacting Mid-Ark Roofing for their roofing needs.

you absolutely will not find a better roofing company. their 5 star bbb rating tells you everything…read moreyou need to know. from top to bottom they are the very best in the business. fair pricing and the highest quality products. Someone can have something bad to say about anyone, but if you've ever had the pleasure of working with or potentially working with mid Ark roofing than you know they are the highest quality people. They care about their clients. They work so hard for everyone. There is not another roofing company I'd trust my roofing needs to. Mid Ark Roofing all the way.

When we bought our home, we had to deal with the previous owners insurance before closing. It was…read morevery complicated but Diamond State came out 4 different times to work with different adjusters and insurance companies to help us. Finally Insurance approved and they were able to get our roof installed. We have 4 structures on our home and they had it ripped off and installed new all in one day. We couldn't believe it. The owner is highly involved in the community and I really appreciate their hard work and service when dealing with complicated insurance issues. Will always continue to use them and recommend them. We chose the black architectural shingles. They look SO good.

Lot's of roof damage in West LR lately. I was concerned about picking a good local firm to replace…read moremy roof and gutters, and complete trim repairs. Someone I know in the insurance business suggested Harper. Wow! Glad he did. Harper checked all the boxes on cost, quality, timeliness, etc. My house looks better now than it did before the storms!

Not pleased with Company. Hired them to restore damaged done by pipe busting in December 2022. They…read morecame in talking a good talk but after they receive money the only time we heard from them was us reaching out. They were contracted to do hardware floors, repair ceiling, walls kitchen counter (granite), Kitchen cabinet. Today is March 26, 2023 and only half of the job is done. They just told us they can't find anybody to do the kitchen cabinet (this is after I threaten to sue them). I have outlets with no cover, furniture out of place and an unfinished closet with no hanging rods. Their organizing and prioritizing skills are very poor. Do not use them for Restoration!

I'm so glad I chose this roofing company to replace our roof. Fily and his crew did outstanding…read morework. He kept me updated every step of the way. He sent photos so I'd know which wood was being replaced. The roof looks good. The price was great. The crew was the hardest-working and most considerate I've ever encountered. And they did a great job cleaning up when they were done. I'd recommend this company to anyone who wants an honest roofer and great value.

I had them install gutters and a custom made chimney cap. Upon installation they saw my flashing…read morearound my chimney needed repair, and they fixed it the same day. Great customer service, and professional work.i will definitely use them when I need a roof replacement.

Had roof installed by this company about 8 years ago. Promised professional installation, with…read moreworkmanship guarantee, and professional clean up. Will credit if roofing team leaves a mess. Well, right after install which appeared to go well, found around 50 nails laying in my yard. Call Keith who came out and received all the nails I found, and asked what credit I get for such a poor job cleaning up, 50 nails is a lot of nails to miss. Was told oh I will ding their pay, well how does that compensate the home owner? Sounds like the owner Keith finds great pay savings and pockets the mess up. Kind of poor clean up guarantee when only person it benefits is the business owner and the homeowner has to suffer the risk of a unfounded nail in the foot if not found. Never received a apology. But I just moved on. Well then found 7 full unused pack of shingles I was charged for, was advised he was keeping them, I agreed on the price which included them, so he wasn't crediting me and was taking them. Fine I guess he is correct, I agreed to the price and he is well within his right to not offer a partial refund on bought and unused material. Well had lighting strike my house, had to have shingles replaced @$500. Well wasn't going to get a second bid since he is warranting this roof and feeling if someone else worked on it, he might void his roof warranty. So I ate it. Well come to today where my roof is leaking. Had Keith and his employee Royce come out to look at figuring they could find leak and area possibly workmanship in the install, warranty should cover such things. Well comes out tells me it's a flashing issue. I ask well isn't that a installation issue and therefor covered under your workmanship warranty? Nope, not our problem, we didn't replace the flashing when we did your roof. I advised them they had to have messed with tge flashing since they replaced the plywood on the original install in the same spot. Was again advised not their fault and it will come out of my pocket for 2k to fix what they should have ensured was in good repair when the worked on the area. So a $50 part 5 min of work they had to do now is their bill of 2k 8 years later because they didn't care to do the job correctly originally instead trying to save a buck or even offer to replace it for a up charge. So they did poor work and tell customers they dont truly mean they cover tgeir clean up, and definitely don't honor their workmanship. I got a inspector to come look to see if it was a covered under insurance. I was told it was leaking under a nail that wasn't properly installed, and the inspection person laughed at the repair bid from premier. I asked Keith/Royce to meet the inspector when he come out to talk over what they found and what he finds. I got a good for you buddy, you do you from Royce basically telling me they didn't want anything to do with me since I didn't just pay them, and asked a inspector to look. I later looked at some pictures from the water stains in my ceiling and they didn't line up with the nail hole completely. So since premier told me to take a hike when confronting them on their findings and warranty, I opted to have a neutral 3rd roofing guy come out and they found the damage, cause and gave me a bid for repair. Basically found the same issue Royce and Keith witb premeir found. After he was done with estimate and telling me what he found I decided to let him in on the upper events and was advised that Premier was not only the cause of the leak in their workmanship, but they failed to install normal water gaurd that would have been $50 and I wouldn't be in the pickle I'm in. Well all I can say is if offered I would have split the cost with premier, but instead they gave me the proverbial middle finger. The roof they did looks nice. But they obviously don't stand behind their work, and are all bottom line not customer satisfaction. Hire at your own risk. FYI other bids I got under cut Premier's bid by a significant margin.

Great roofing company- great owners- great communication!!! Honest people to deal with!!! I have…read moremany rental properties and came across the owner and is great to work with!!!

had popcorn ceiling removed and sev areas painted workers…read morewere neat and cleaned up after themselves every day. work was done professionally and they were quiet and respectful price was reasonable. highly recommend

High Status was the perfect company for our needs. Our home was destroyed during the March 31st…read moretornado and had many contractors reach out to us but most of them only specialized in one or two things. High Status was affordable, efficient, honest and very professional. They exceeded our expectations on the quality of work they did to our home. They framed our roof trusses and re did our roof. They also fixed our foundation, replaced siding windows , interior and exterior paint anf even built a new privacy fence. Finished the work well before the scheduled time frame. My wife and I are very lucky we picked High Status for our home needs. Highly recommend.

Brian and Rock Management Roofing replaced a roof on a rental property of mine. They were friendly,…read moretransparent and quality work.

I called and Hugo came out the same day. He was attentive and was happy that I knew exactly what I…read morewanted. The complete Atlas shake componets. Crystal tried selling me an inferior shingle. Brian the owner called me and I was really happy with the conversation. Unfortunately the quote came back without any details. That is not good because in the contract it states "anything not written will be considered immaterial". I have messages and documents if anyone wants the information. Yes they are kind,, but are scam artists trying to manipulate homeowners into a "everyday scrappy shingle" and only give a two year warranty. Please stay away from this company. I have all the documents to prove my case regardless of what the company may choose to rebute. Please please stay away from Brian and Crystal.