Fantastic service! The guys were on time, professional, and thorough. Within minutes, our sliding…read moredoor was repaired, parts replaced, cleaned, and oiled. They even did a maintenance check on our front sliding screen. I would highly recommend Screening Solutions for repairs and replacements. Reasonably priced and super service!

From the owner: Retractable Screens for French Doors…read more Sliding, folding & wall systems Windows Motorized / Power Screens for Patios, porches & balconies Outdoor kitchens Sunrooms Custom Permanent Screens for Garage doors High peaks Free Estimates We specialize in screens only - we do not replace windows or doors.

Just an fyi, if you are planning on writing off your windows for tax purposes, you need to get the…read moretriple pane windows. I guess the Double pane windows aren't energy efficient even though the salesman will tell you they are energy efficient. But other than that we love our windows!

HORRIBLE! PICK ANOTHER COMPANY In 2021, Universal Windows…read moreDirect installed 32 windows in my home. We selected the company because we were told multiple crews would be assigned to complete the project quickly. After signing the contract and paying the deposit, we were informed only one crew would be assigned and the installation would take longer than promised. The installation experienced numerous issues, including an incorrect window being installed, missing materials, extended delays, and concerns regarding insulation. Shortly after installation, we noticed significant drafts, increased insect intrusion, and substantially higher heating and cooling costs. A service technician later inspected the installation and immediately identified that the windows had not been properly shimmed, there were gaps around the installations, and no insulation had been installed. Universal Windows Direct sent another crew to address the issue by drilling holes into the window frames and injecting insulation rather than removing and reinstalling the windows. Caulking was also redone. Following extensive discussions regarding the installation deficiencies and increased utility costs, the company provided a $5,000 credit. While these repairs improved some issues, they did not resolve the underlying problems. Over the following years, we continued to experience drafts, elevated heating and cooling costs, and poor window performance. During the winter of 2025-2026, temperature measurements near several windows showed differences exceeding 25 degrees from the home's thermostat setting. In one instance, with the thermostat set at 68 degrees, the temperature near a window measured approximately 42 degrees. A subsequent inspection by another technician identified insufficient insulation around the windows and air leakage associated with prior repair methods. Additional temporary repairs were proposed, but I declined because previous temporary solutions had failed to correct the installation deficiencies. After escalating the matter, I was informed that management had approved a comprehensive correction involving removal and reinstallation of the affected windows. However, when the scheduled crew arrived, they stated they had no documentation regarding the work, no materials had been ordered, and no repairs could be completed. They instead documented the issues and left. Since January 2026, I have repeatedly contacted Universal Windows Direct seeking implementation of the approved corrective work. Multiple appointments have been scheduled, inspections have been performed, measurements have been taken repeatedly, and management has acknowledged communication failures and delays. Despite these efforts, no corrective installation work has been completed. In addition to ongoing energy loss and comfort issues, we also experienced a ceiling leak that was attributed to an improperly sloped window installation. Nearly five years after the original installation, the windows remain improperly installed, utility costs continue to be impacted, and the company has not completed the corrective work it previously approved. I have participated in more than nine service visits and worked with multiple technicians and installation crews in an effort to obtain a proper resolution.