Donald is very nice. Nice units and safe, you need a code to get in. I love that they give you get…read morea free rental in the Uhaul for 24 hours. You only cover the cost of gas.

I have a unit at lock way storage on Robertson Rd., Texarkana, TX. We just got robbed they cut the…read morefence. The Robbert target five units in three separate rows clearly it was inside Job now I'm not saying staff had anything to do with it. Maybe one of the renters? Either or the police officer said there was no video, one of the tenants that got robbed as well says there's no video (both officers and tenants say video cameras wore turned off when the robbery took place) yet the manager here is saying that there's a video but she won't release it without a lawyer. With the cops saying there's no video clearly they asked her for it. obviously I want to move. They have a lot of facilities. They will not transfer me to another facility unless I want to pay again. (Pay double for this month) You cannot get a hold of corporate , good luck on that. They pretty much don't care. Where the robber cut the fence they mended it with a piece of 2ft long bob wire line. There not enough of line to fix whole. Very crappy job. On top of this I had no clue I got robbed till I went to go pay my bill and apparently I was robbed four days prior. I highly highly do not recommend this place. Your stuff is not safe here they have cameras yes, but apparently they wore off the exact time the robbery happen. coincidence? Might be a jammer that did the video , however, I highly doubt somebody that's robbing storage units has the sophistication to have a video jammer. I only write this after i've been trying to fix the issue for two days now. Again you can't get ahold of corporate at all only person you can reach out to is management. Which obviously I did and got no where. With this said I would stay clear from lock away storage.

Worst facility ever! From Texarkana to San Antonio. Run as fast as you can. Rent will chew you up…read moreand spit you out. They trick you in with 50% off of the first two months and then regular rate kicks in. Which is expected right...but what's not expected is every so many months your rent is raised to unbearable prices and the only thing lockaway cares about is meeting bonus' the last day of every month. Meaning if they have to, they will auction your stuff off to meet bonus. They will harass you by phone every damn day. It goes on and on.

They hove the best prices in town and will work with you and by far the best locationread more

Con: Poor customer service. Front desk failed to tell my…read morepartner that there was paperwork to fill out & that the storage unit we rented was at a different address. Front desk person couldn't tell us which door to use to access the storage unit. The storage units building doesn't seem safe - there was an empty SUV sitting in the parking area the whole time I was there about 3 hours. You have to walk down a long hallway to get to your storage locker - I don't like this design because people could be hiding in there waiting around the corner to jump you after you unlock your unit. Pro: The price is affordable and they had the size and climate control option we wanted.

Wonderful service. Superbly helpful. Great customer service.read more

From the owner: Summerhill Storage is the area's leading self-service storage complex and your top choice for all…read moreyour storage and moving needs. We are locally owned and operated and strive to meet your storage needs while protecting your belongings. Our friendly staff is always ready to help you find a storage unit that fits your needs, as well as help you arrange rentals and handle payments. Our secure facility is fenced and gated. We allow 24-hour access, so you can always get to your unit, We welcome payment in person, by mail and online as automatic payments each month. If you are moving, we also offer moving truck and trailer rentals as well as a selection of moving boxes and supplies to ensure you have everything you need to complete your move.

Exactly as purported. I was able to purchase a small mailbox service that accepts packages for only…read more$15 a month. All I had to do was pay 3 months in advance with a $15 key deposit. The Post Office doesn't have boxes this inexpensive.

From the owner: Texarkana National Storage, located in Texarkana, TX, is a trusted self-storage facility offering…read moresecure and convenient storage solutions for individuals and businesses alike. Our facility provides a variety of storage units to meet your specific needs, whether you require extra space for personal belongings, RVs, boats, or vehicles. With our convenient location near you in Texarkana, finding the perfect storage solution has never been easier.