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    Summerhill Storage

    5.0 (1 review)
    Closed 8:30 am - 5:30 pm
    Updated 2 months ago

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    3 years ago

    Wonderful service. Superbly helpful. Great customer service.

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    Rachel S.

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    Ask the Community - Summerhill Storage

    ICANN Moving Company - Having issues with moving? 
When you can't, ICANN!!
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    ICANN Moving Company

    (29 reviews)

    NOT IN GOOD HANDS! There was damage to several of our furniture pieces, items broken that we were…read morenot told about and discovered broken glass they swept out onto our driveway and arrived with a truck that was not large enough, so two trips had to be made. Upon completion of the move, you are forced to sign off that there was no damage in order for the 'clock' to stop. How is anyone supposed to know at that very second if there was damage done or not!!!!????? The only positive was that the crew was friendly and worked diligently. I will never use your company again nor recommend you to anyone!!!!

    3 movers showed up to move our house and they were all very nice, however they were not…read moreprofessional at all. They damaged a chair (antique), an end table (pictured) and dropped and shattered our big green egg. When they brought in the end table the worker said "um, sorry, the knob came off" As you can see, it was much more than just a knob coming off. It was completely damaged beyond repair. He also said he could fix it with some gorilla glue. I actually laughed at that one! The same worker thought he could move the egg off the truck alone even though it weighs (with the large wooden stand it was on) probably 1000 lbs. It shattered because it is completely ceramic. We have submitted claim forms but the owner hasn't responded and said she would replace the egg with a used one, since ours wasn't new. It was less than 4 years old and only had been used maybe 8 times, it was in pristine condition. It also held a pampered chef pizza stone, which was also broken. After the egg incident the head worker and the one who dropped it screamed at each other loudly in our driveway for about 15 minutes, blaming and defending and screaming. All extremely unprofessional. We had provided lunch for them and were gracious to them at the time, because it is just things, but the fact that we haven't heard from them and no restitution has happened makes me want to leave a true review, so you know what you are getting. The worker who dropped the egg, said he wouldn't be returning to work because he didn't want to work for free. (obviously not recognizing that he would be working to pay off a debt, not working for free) He also said the owner would hire anyone who showed up to work, which let me know that they are mostly inexperienced at properly moving items of value. They also said they couldn't get the baby bed apart and didn't move it, however, when my husband went back to move it, it came apart quickly and easily. I think they just didn't want to move it. This is small, but also they told us they wouldn't move the mattresses without a mattress cover and that we would be charged for them if we didn't have them. So we purchased them ahead of time and they were never used. We left them on each of the mattresses for them to use, but the movers didn't use them. So that was wasted money as well. A lot of our boxes were smashed and I am so thankful we didn't let them move my valuable china, mirrors or pictures. So all in all, if you don't have stuff you care about, they were fine. This move happened in Nov 2020 and we still have no resolution and not even a returned call or text in regards to restitution. We are beyond frustrated and upset that we are going to have to take them to small claims court. We are getting our paperwork ready now to be served.

    All My Sons Moving & Storage

    All My Sons Moving & Storage

    (88 reviews)

    I had a major emergency they fixed my situation in 4hr. I have them down for any moving situation.read more

    I hired All My Sons on February 14th to move me from my 2 bedroom apartment to a nearby storage…read moreunit, and my experience was beyond frustrating and unprofessional. When I booked, I was told the hourly rate would be $135 (discounted from $149), plus a 12% service charge, and that my starting total would be around $300 before they even began. I was very clear that I did NOT need any packing materials because I already had my own boxes, tape, and supplies. I was quoted $486 for two hours including the service charge and paid a $100 deposit. The movers were scheduled between 8:30-9:30 AM but called at 7:30 saying they were on the way. Once they arrived, my paid time started while I was made to go through paperwork that should have been handled beforehand. The two movers, Thomas and Xavier started at 8:50. At one point, Xavier literally stood there watching Thomas struggle with my bed frame, and when I asked him, "What are you doing?" he replied, "Looking." That alone speaks volumes about the lack of teamwork and professionalism. Around 9:20 AM, I received a call from a company rep asking, "How is it going?" At that point, nothing had actually been moved yet -- they were still wrapping my couch, which I never requested. I didn't make a big deal out of it because it had only been about 45 minutes into packing and I didn't want my dissatisfaction to impact how they handled my belongings, so I simply responded, "It's going." In my bedroom, nearly an hour was wasted trying to take apart my bed because they didn't bring a drill -- basic equipment for dismantling furniture. What makes it worse is that after spending all that time on it, the bed was still left sitting in my apartment, along with my dining table, gaming chair, several boxes, and other items. I now have to hire another company to finish a job that should have been completed. Luckily I packed my own kitchen up even though they offered a free kitchen pack! They would have never gotten to it at the rate/speed they moved . Without telling me, they left my apartment and went to the next stop while I was still packing. The stop was less than half a mile away , they were supposed to drop a bed off and reassemble it. Because of all the delays/lack of urgency , the bed was only dropped off, not set up. When we arrived at the storage unit, I was told my balance was $861, including $135 for materials I specifically declined. I didn't argue -- I simply reminded them that I had already said no to materials and was told I wouldn't be charged. They removed it, bringing the total to $756, which is still far beyond what I was originally quoted for incomplete work. Nearly $800 for incomplete work. No sense of urgency at all! I should've have had a camera rolling but I didn't think that would be necessary. What upset me the most was the lack of accountability. I didn't receive a single apology, thank you, or acknowledgment of the inconvenience. Instead, Thomas got on the phone with someone named Holly on speaker, saying he needed to be paid for all his time. She giggled and said, "I got you, you're good," as if my concerns didn't matter at all. This experience felt disorganized, slow, and misleading from beginning to end. I will never recommend this company. Oh and I decided to take a picture of Xavier after about the 3rd time I walked in and he was on the phone.. I'm not a hard person and I hate babysitting grown people but I guess should have told them to leave the phones in the car and move with urgency!

    GET Moving & Storage

    GET Moving & Storage

    (22 reviews)

    Had a 10 x 15 Storage Unit that I needed contents moved 8 miles down the road. All contents were…read moresecurely boxed and wrapped - so nothing movers had to do but pick up and relocate. Original quote was no more than half a day (which I thought was a stretch). They charge by the hour. They arrived at the storage unit at 10:00am. SEVEN HOURS LATER I was presented the invoice that included the time to go get a flat fixed, the hour lunch time, AND the time they spent trying to get the trailer out of the front yard after getting stuck. One star is a stretch....but the two young men that loaded and unload were nice guys. AND they called when they were on their way and were on time. ONLY positives.

    They came recommended from the company moving us, to come pack our house up. Initially, there was…read moregreat communication. They responded back the same day and set up a time to come look at the house and give us a quote. He came out on Thursday and said he would call us on Friday with a quote. Wife and I had agreed we were going to use them, just wait and hear back. Friday came and went with no call. I waited until Saturday and nothing. I emailed the guy that came out to our house. Nothing. I then emailed the owner. Nothing. On Sunday, our moving company called and I explained I had not heard back from packers. He said he would call them. A few hours later, the owner responded with an email asking if we ever heard from the worker that came to our house. The owner explained he was out of town with a sick family member. I responded back that I understood completely but would love to get the quote back and get busy since our move was happening in a couple of days. No response again, from anyone. So we decided at last minute to pack our house and get it ready in two days! Communication has been horrible. The owner seems like a good guy and I understand he has a sick family member. But this is more about his worker that came out and never responded back. It has now been 4 days and we move in 24 hours.

    Summerhill Storage - selfstorage - Updated May 2026

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