From the start, Nick bragged about his 5-star reviews and being worth his highest cost in town, and…read moreI felt we had someone we could trust and do a good job. After finding out he doesn't stand behind is work, and degrades us in the process, I feel others should be warned. Summary 1. Company does not stand behind their work. 2. He outsources jobs he does not want to do. Are they even qualified? 3. They charge warranty companies for more hours than it takes to fix the job. 4. Unreliable promises of work and when he'll be out 5. He will blame you for the problems6. He doesn't listen well, and argues to cover his him bases. Issue Issue 1: We have an ongoing issue with a tank that an outsourced person replaced for him. After coming out to look at the issue, Nicks' answer was that "it is normal for the vent seals above the tank to leak when tanks are filled". He told me to verify this with "anybody else". I did. I verified with SIX other qualified and well know rv techs that tanks are NOT supposed to leak from the vent seal whenever they do reach full, they are supposed to gurgle up into the drain. This fact was grossly overlooked by Nick, as he called our RV manufacturer and skated around the real question of leakage. Instead, he verified with him that it's not a good idea to fill the tanks all the time. We know that! But somehow he took my explanation of "in the past", and told everyone we fill it all the time! So much for listening. After hearing the recorded conversation from our RV manufacturer, I contacted that person directly and asked him about the REAL issue at hand: "IF the tank fills, is it supposed to leak". Like every other tech I spoke with, he said "No, it is not supposed to leak". And yes Nick, I have this in writing along with another quote from a different tech from our RV manufacturer, and 3 other techs that are well known across the country, INCLUDING one who visibly looked at the issue and verified that yours was installed incorrectly! Yet somehow, I also heard in that recorded conversation that "my word should be taken with a grain of salt"???? This company's improper tank install, has left us with a wet insulation mess in the underbelly. We will have to pay a quality RV tech to fix the issue which was appraised at around $1000. Nick is not even willing to step up and make things right. With all the money we and our warranty company paid him (over $12k), it would be nice for him to reimburse us for this repair. Issue 2: Nick said from day-1 that he didn't like to work on tank issues, so he was going to call in a friend. Was this person even qualified? Issue 3. He charged our warranty company more hours than it was actually taking him to do the work. This along with his high hourly rate, $185/hr, caused our warranty company to send an inspector to verify his costs. This ultimately led to them counter-offering a price that Nick should have agree with. Instead, he charged us out-of-pocket for the inflated estimates and times. Issue 4: The call went out to him in early April. Because of his cancellations and excuses, we had to keep on him in order to get the work done before we left May 25. Issue 5: Much of the work he did, he told us it was needing repair because of our error. IF there is ever something the customer causes, TEACH them, don't ridicule them! Issue 6: Nick doesn't listen, and twists your words. If we had not been in the middle of a claim with our extended warranty company, we would have fired Nick and hired another tech. Fast forward two months: We still have issues with the slides even after his repair. The repair that he claimed would fix the problem apparently wasn't the real issue. We also still have issues with our bedroom slide, which Nick didn't know how to fix. The only item he fixed that runs great is the landing gear. If you want to hire a person who believes it's normal "and ok" that grey water leaks all over the basement of your RV and ground, then maybe this is your guy. Otherwise, do yourself a favor and find a more qualified rv technician.

Took my RV here for an AC issue and couldn't be happier with the service. They quickly diagnosed…read morethe problem and did a great job getting the AC system fixed and running like new. Professional, knowledgeable, and easy to work with. Highly recommend Space City RV Repair if you need reliable, honest work done.