I purchased a 2017 Sierra All Terrain here a little less than a week ago from (I believe his name…read morewas) Cody and I had a GREAT experience. My wife and I were counting the other day... we have purchased 19 new vehicles of just about every make since we have been married, and I will say this has been the most pleasant experience to date, which is actually surprising because we had a trade to deal with and all of the fun that comes along with that. They gave us more for our trade than any of the other dealers we had visited on the same street (might I suggest staying FAR away from a certain nearby Chevy dealer), and it wasn't even a haggle. It was quick and easy and I didn't get ripped off. I didn't even have to FIGHT to not get ripped off. Imagine that! Our salesman, finance guy and the woman who helped us set up the truck with Onstar service were all just wonderful. I will say I really thought that having a dedicated person to go over the vehicle with you and help you deal with the annoying account setups and such is a GREAT touch of service. Now I haven't experienced the service department yet, and admittedly that is where a lot of dealers lose the repeat customer. We traded in a Toyota and their service department is the sole reason we swore to never step foot in a Toyota dealer ANYWHERE again. It was that bad. I don't expect anything but great service here though based on my experience so far. Bottom line... we feel like we lucked out by coming here and getting the service we received. This dealer is, in our experience, a diamond among the dirt along 36th street.

Service department is so unprofessional and rude !! Left me sitting for over 3 hours for an oil…read morechange. On my first visit Then next service appointment my vehicle would not release spare tire. They told me it was my fault and needed to pay the mechanic for his time to fix it ! But it has an active recall for that exact problem !! My vehicle is practically brand new !! And under warranty.

Had a crate motor installed in my Honda and all the turbo upgrade pipes, intercooler. etc... Fair…read moreprice and quick service. Replies to all my questions via text; they are busy, so it may take an hour or so, but always responds. I plan to have them install "coil-overs" next. Absolutely recommend for the Fort Smith Arkansas Area!

I called to schedule an appointment and the young lady said she would get back with me through text…read moremessages. She text to make sure that I was getting her messages I text her multiple times and never got an answer. They worked with my warranty and she said that they would cover it. I was extremely excited to get my vehicle in. I'm very disappointed.

They did a great job repairing my truck. Very friendly and reasonably priced. I highly recommend…read morethem.

Josh handled my claim with professionalism and expediency. He handled the insurance paperwork and I…read moregot to leave with a great sense of peace. Thank, Josh!

Friendly, efficient and good prices. Great service after the sale. I highly recommend Ed's Tire and…read moreAlignment.

Friendly, efficient and HONEST. They make you feel like family. I highly recommend Ed's Tire and…read moreAlignment.

Orr Chevrolet has been my choice for Chevy service since they have been in the Fort Smith…read moremarketplace. There is a service representative named Harold Dean, who is a fantastic customer service rep, He is prompt, thorough and professional in his work. A few years ago, I had an older truck that had an engine issue. Harold went out of his way to make sure that I had all of the options possible to make the best decision for moving forward. If you need Chevy or GMC service, I highly recommend Harold at Orr Chevrolet

Heather Snow is the person at Orr that you can genuinely trust. She does what she says she'll do…read more She's an excellent, honest salesperson who will tell you the truth, work hard to make the best deal and support her customers. I recommend her 100%.

I had a trailer hitch installed. They were very professional. Because it took less time than…read moreanticipated they charged me less. I would recommend them. My only complaint is that their website is down.

I'm not saying that Donna may have the tire you need, but what I will say is that if she does, she…read morewill make sure you're taken care of and on your way. This shop prioritizes well and works well. I came in with a bmw roadster, a flat, run flat tire. Donna took one look and knew what i needed. She Had me on the road on my way to Arkansas within 30minutes. She and her team are probably the best team I have dealt with in along time. Thank you river valley for getting me on my way to my family for Christmas.

These guys took excellent care of me while having to have them fix the mess Cavanal Tire created…read morewith my braking system. Martin was nice enough to ask his wife to drive us home (no small trip!) We greatly appreciate the service. Thanks to Martin and his team!

You get the best service here. They are kind and friendly. They get things you need done as…read morequickly as possible. We have sent several of our friends there and we have been doing service with them since they opened.

They did a great job on the four parts alternator rebuilds that I needed fixed up not only did they…read moredo a great job on that but the prices was affordable great job guys keep it up.

Great service and good people. Really knows his stuff and almost always has what you need.read more