Jason had to cancel on us due to scheduling, but was nice enough to come in first thing the very…read morenext morning which was really appreciated. Place looked great, was told that it would be dry in 2-3 hours. Living room was dry, but the carpet on the stairs was still pretty wet about 12 hours later, but our movers weren't coming until the next day so no problem. I'm at work the next day and my wife's family called to tell me that the stairs are still sopping (24 hours later). I called to see if there was anything that could be done about it, as my movers and wife's family are now over there and are kind of stuck. He explained to me how the cleaning process worked and everything, which was great, and explained that usually it took 2-3 hours to dry. He recommended I "get some fans and open the windows," and although he said "I get it's an inconvenience," also did not offer any kind of apology. He asked bluntly "what are you looking for?" Refused any kind of discount, did not offer to bring over fans/blowers (I don't own any of either myself), and was generally unapologetic and told me "I don't have time to argue about this on the phone I have other customers and clients." Nothing wrong with the cleaning itself obviously, (I think, I haven't been able to see the upstairs) and the carpet looked as good as could be expected given the state of it at the start, but I was pretty disappointed by the lack of sympathy or willingness to help after paying hundreds of dollars for a service. *UPDATE* Jason made things right which was hugely appreciated. Very knowledgeable and experienced and would highly recommend.

Working with Absolute Carpet has been absolutely awful. I called initially and got an appointment…read morefor Friday 10/18 which was canceled an hour before they were scheduled to arrive citing a job that was bigger than anticipated. Then it was scheduled for Tuesday 10/22. Nobody showed up Tuesday and when I called they said it was actually scheduled for Wednesday and I must have written it down wrong. Wednesday 10/23 they showed up and cleaned the couch and I venmo'd payment only to get home from work and find dirty water stains on my cream colored couch where they hadn't pulled out all the water correctly. So I texted the number I'd sent the payment through, and got nothing back. I called the next day and was told they'd fit me in that next Tuesday 10/29. Nobody showed up by 4pm so I called again, and was told that if nobody showed up by 5 that Jason, the owner, would personally come clean it on Thursday 10/31. On the 31st I called in the morning to get an ETA on when someone would be there and was told he'd call his guys (again, he had said he would personally come clean it) and get back to me. I have not heard from him since. Suddenly my calls are dropping and then the cherry on top was the 1am call I got (and didn't answer for obvious reasons) and then got my call declined again when I called back at a reasonable hour. Long review to say: Do not hire these folks, they will jerk you around and then do a terrible job. Worst part is they obviously don't stand by their work.

Requested a service visit on Saturday morning and Guissepe was at my home by that afternoon. There…read morewas communication the whole time and once he arrived he explained the work he was doing and even looked at my electrical panel to check that all connections were secure. Great work and super friendly guy! Note: There is a travel fee if you live outside of the Chico area.

As of 5/10 the air conditioner stopped working completely...Please...do NOT use this company for…read moreair repair! Will call someone else to get it fixed right.

This guy showed up around the time we discussed. I showed him the leaking sprinkler valves and he…read moredidn't seem like it would be a problem. This was at 2pm. At 230 he left to get parts. He didn't get back until 530 and still didn't have the parts needed. He left the water off this whole time. When he said he was done he showed me the valve leaking still and upon further inspection the next day, the 2 other valves were also leaking now. When I asked how much I owed him, he said let's just say 220.00! He told me he was charging me for his time running around looking for the valve parts. He also mentioned he went home for lunch for part of that time. Needless to say I didn't pay this guy 220.00. Be careful when doing business with this company. I could see him taking advantage of people for jobs that never were completed. I chose this company because of the yelp reviews but hopefully this will make people at least be careful.

I contacted Adrian via text because it was Memorial Day (Monday) and I wasn't sure if he was…read moreworking that day. Adrian was prompt in replying to my text, although he was on vacation, and said that he would contact me as soon as he returned. I had two irrigation valves that were not working correctly. Upon returning from his vacation, Adrian set up a time to come and repair my valves. One of the repaired valves had a leak that wasn't evident until the next morning. I texted Adrian about the issue, and he dealt with it that day. Adrian was great at responding to my texts, being both friendly and professional. He showed up when he said he would. Adrian may be a little more expensive than some ($300.00), but I would gladly pay more to deal with someone prompt and reliable. I would use De Jong in the future.

Knows his stuff. Helpful, knowledgeable and thorough! Responsive and easy to deal with.read more

I would highly recommend captain Todd lighting and electrical. He came the same day I called him…read moreand resolved the issue within an hour or so. He tried troubleshooting various things and made sure things were working correctly.

I needed gutter guards fast. Jeff and his team are super responsive and professional. They show up…read morewhen they say they will and do fantastic work. I highly recommend them.

Jeff and Angi were great communicators. I had to reschedule and they fit me right back into their…read moreroute. I had three quotes and they were the cheapest in Chico. ...got me some new gutters, downspouts, leaf guards and gutters. The gentlemen who installed the gutters were very kind and quick. They even took away my old gutters all within a little over 4 hours. No loud music no foul language. I highly recommend A-Plus Seamless Gutter Repair

John very thorough on another leak I created by accident. So, leak found right away…read more Adhesive Layer laid down. New Shingles laid down. Will update after next storms.

Do Not Use! Three years later, I'm dealing with rot because…read morethe roofer never installed a starter strip. I've called multiple times and he refuses to call back. I hired him for his "experience," yet a kid showed up in a convertible Mustang with a ladder in the back. To make things worse, his only roofing background was helping on his parents' house. John only came around three times, and every time was to collect money, not to ensure quality work. Now, when the problems show up, he won't even stand behind his job. I feel obligated to post this so others don't go through the same headache.

Mike came out and did an excellent job on our front and back yard. I highly recommend him.read more

Very nice and honest man. Had all of my old sod ripped out and replaced with gravel and stone. He…read moredid a great job for a fair price! Will use again and recommend out! Thanks Mike!

Bill is amazing! Just converted our garage adding a bathroom and kitchen. High quality workmanship…read moretrustworthy and very affordable. I have used him several times and each time the work is completed on time with no problems. If you live in Chico or the surrounding area Bill is a must call.

Small remodel that went well, he knows construction. Veryveasyvto work with and very honest and on…read moretime.