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    Services - C&H Garage

    Auto engine repair

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    11 months ago

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    Days Automotive

    Days Automotive

    (39 reviews)

    Excellent! Days tires has always been great to deal with. I've used them for my U-Haul needs back…read morein the 1900's with no complaints. Days tire was there when my son needed his low profile run flat tires installed. Something Walmart couldn't seem to do for him. Alignments and front end work that I had done all good. I'm sure they are good at much much more but those are the only things I've had done over the past 29 years. Thank you Days Tire for being there when I needed you.

    I had all six tires replaced on my RV at Day's Automotive in Crestview. The service was expensive,…read morebut I was willing to pay a premium price because I expected professional workmanship and customer service. Initially, everything appeared fine when I drove the RV home. However, on our first camping trip a couple of weeks later, the tire pressure monitoring system (TPMS) alerted after about 20 miles on the road. All four rear dual-wheel tire pressure readings dropped out and never came back. Because this issue appeared immediately after the tire replacement, I contacted the shop. When I called, I was told by the receptionist that it was not something they had done and that I should take it to a Ford dealership. What disappointed me most was that no one offered to inspect the RV or even take a look at the problem. The response was essentially an immediate denial of responsibility. When I arrived at the campground several hours later, I discovered that five of the chrome lug nuts securing the wheel simulator cover were loose and one was completely missing. One of the nuts would just spin and could not be tightened. This is a 2025 RV, so these were not worn-out or aging components. I sent an email to the company's customer issues department describing both concerns and requesting assistance. After receiving no response, I sent a follow-up email asking whether any action was being taken. I still did not receive a response. What has been most frustrating is not simply the mechanical issues, but the lack of customer support afterward. Problems can happen at any shop. What matters is how a business responds when a customer reports a concern. In my case, I was unable to get anyone to inspect the vehicle, address the loose hardware, or provide a meaningful response to my emails. I cannot recommend this location based on my experience. Customers spending thousands of dollars on tire work should reasonably expect follow-up support when issues arise immediately afterward.

    Express Oil Change & Tire Engineers

    Express Oil Change & Tire Engineers

    (7 reviews)

    The staff I encountered were very friendly and professional, which is why I'm giving two stars…read moreinstead of one. Unfortunately, the rating reflects my overall service experience. I had one procedure done and was quoted three different prices. After discussing this with the manager, we scheduled another service based on his guarantee that he would make things right. The service was supposed to take 4-5 hours, but my vehicle ended up being in the shop for almost two full days. Parts had to be ordered, yet I was never called when they arrived, even though I specifically requested updates. When I dropped my vehicle off at 8:30 AM for the second service, I again asked for a midday call so I could plan around pickup. No one called. I finally called at 3:00 PM and was told the wrong parts had been ordered and nothing had been done to my vehicle, leaving me without it for yet another day. I live quite a distance from the shop and requested updates multiple times, confirmed my number, and spoke directly with the manager, but I never received a single call. For simple oil changes they may be efficient, but for anything beyond that, don't expect communication and plan on being without your vehicle for at least a couple of days.

    This has been my usual oil change location since I moved to Defuniak about 3 years ago. I've always…read morehad great customer service, a super smooth experience, just no issues all around. In October 2024, I went to a different oil change place (Take 5) in Niceville, as it was close to my work. They threw a fit about putting my skid plate back on, saying it would "take a really long time". I asked that they still put it back on and I was willing to wait. Fast forward to this evening, February 5, 2025, I went here to Express for an oil change. Everything was fine, Anntwon was friendly and a great help. Once they were done, the tech doing the oil change, Travis, came to let me know that 17 of the 26 clips holding on my skid plate were missing. I knew exactly what had happened, Take 5 took it upon themselves to put on the bare minimum and chuck the rest. Travis was kind enough to tell me exactly what to get from the auto parts store and told me to bring my vehicle back and they would put them back on for me. I SINCERELY appreciate his willingness to help clean up someone else's mess and to make sure I knew exactly what to ask for at the auto parts store. I will most DEFINITELY continue to come here and only here for my future services. The staff here are polite, professional, and most importantly I trust them. Shout out to Anntwon and Travis for taking care of my vehicle and me this evening. You guys are very much appreciated!

    C&H Garage - autorepair - Updated August 2026

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